TELUS International Philippines Customer Service Executive Reviews

Likes

people were supportive

Dislikes

salary and benefits part is horrible rather work load is really high

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company culture are good their.

Dislikes

Terrible

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work culture

Dislikes

Rules and regulations

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Work culture was amazing, friendly staff, cafeteria, people, training etc.

Dislikes

Not such.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work environment was good and people in telus is the best friendly and helpful.

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Hr seem only active till you serving with them Trainer are lazy to train you, there purpose being in office, seem at only last day of training. ( If you are friend of trainer head, smoke with her, every trainer have luxury at work) Hr are polite and helpful when you join office, once you done with joining, then you will see more active them in laying over couches, roaming one building to other instead of working. ( They follow polices - bhai mai teri complain mat kar mai tera nhi karunga) Most active team is IT. They work hard and quick. Immediately you leave work, your id access is expired even before you reach back home from last working day. Meal will be promised but not servived later they will ask you to opt for meal card which deduct amount by ur salary. Job security- if in need they take fools too who even not aware about process, many working there who even not speak English very well, but my luck ( to show diversity at work, they are there). It's all about luck, politics, frndship with trainer you will able to survive at work even if you are not deserving. They will make you resign to you by pressuring you, but say write in mail you willingly resigning. After once you leave exist from organization, keep writing multiple mails to different hr, they will ignore first, if you lucky they will reply.after you waiting period, you again ask what's up after, bymsitenkly they saw your mail they will mail loopong Or trailing mail. Even commits you will recieve final payment on there fun Friday and Friday never came or fun is all by them what they do with ex employees.Kindly reduce work politics Ask trainer to train new joiness, not to contribute there time out of trainning room listening loud music, playing and chatting trainer manger or smoking with her. Ask follow standard way to testify or certification process for all, it's not be biased way for one team trainer will certify and for other QA will certify, even they too clueless about what teach and oreach in training. It's big loophole at trainning. Follow Guildline of payment Wage Act, exist settlement must done on time. HR must answerable to mails, when no of hr are so many but they fail to multiple answer mails. It's Ruins brand name. Infrastructure is well maitained & hygenice Cab facility & free coffee 24*7 Colleagues are supported and work environment is overall good. Builded international standard meaures at work...Read More

Dislikes

All prons are cons

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The environment and understanding amongst the top personnels and the team members is exceptional. Mentally, a very healthy environment to work in.

Dislikes

No dislikes as such.

Likes

The two very best of among all the good traits are, it dispatches your salary right on the frist day of every month and 2nd, employees are allowed to work in their comfort zone.

Dislikes

It doesn’t allow you to work remotely from your hometown, however it still follows the WFH decorum, which asks you to stay in DELHI NCR premises. During such a pandemic situation when there are people in your company who’s parents are staying alone at their home, won’t have an option to serve their parents, which is not good and company should allow it’s employees to let them carry their systems to hometown and let them work more efficiently, as there is no other satisfaction, than serving your parents at this critical situations, and let them sit at home as they are old....Read More

Work Details

Allows to make a balance between personal and professional life, but the balance would become more nice, if they allow it’s employees to work from their hometown during these critical situations

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job is secure. Everyone is friendly

Dislikes

There is some misconduct in the management

Work Details

Its was great and my personal and professional life are fully enjoyed there

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Perfect place to enhance your skill

Dislikes

Job security , flexibility

Work Details

Perfect

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Incentives and pays well

Dislikes

Management

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.