TELUS International Philippines Customer Service ExecutiveNoida Reviews
based on 14 reviews
Updated 24 Aug, 2024
Overall Rating
3.9/5
How AmbitionBox ratings work?
Category Ratings
4.1
Company culture
4.0
Skill development
3.8
Salary & Benefits
3.6
Work Satisfaction
3.6
Work-Life balance
3.4
Job Security
3.3
Promotions/Appraisal
TELUS International Philippines is rated
3.9 out of 5 stars on
AmbitionBox, based on 14 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
TELUS International Philippines is rated
3.9 out of 5 stars on
AmbitionBox, based on 14 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
14 reviews found
Sort by:
Popular
Customer Service Executive in
Noida
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 03 Aug 2024
Likes
Telus is a very well known and also my experience with telus is very wonderful but the prossec I am working in is not at all good no work balance but if I talk about it’s an amazing company to work with as fresher ambiance is amazing cab facilities on time salary’s perfect ☺️
Dislikes
All good about telus
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Aug 2024
Likes
Working atmosphere
Dislikes
Everything was good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
What people are saying about TELUS International Philippines
Got a question about TELUS International Philippines?
Ask anonymously on communities.
Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 03 Jul 2024
Likes
people were supportive
Dislikes
salary and benefits part is horrible rather work load is really high
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Jun 2024
Likes
Great company if you are looking for promotion
If anyone works passionately will definitely great promotion in few months..
Dislikes
Nothing is bad.. but you have to maintain your performance in your monthly report, monthly KPIs should be achieved unless be ready to face the PIP, unplanned leaves are not entertain here so it's always better to plan and take leave... Sick is exceptional
Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 05 Aug 2023
Likes
Company culture
Dislikes
Job security and why thr is no fun for the employees i have seen only managers trainer playing or having fun.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 15 Oct 2023
Likes
It's a good company
Dislikes
Cab service could be better
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Work environment was good and people in telus is the best friendly and helpful.
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
Noida
Customer Service Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 22 Oct 2022
Likes
Hr seem only active till you serving with them
Trainer are lazy to train you, there purpose being in office, seem at only last day of training. ( If you are friend of trainer head, smoke with her, every trainer have luxury at work)
Hr are polite and helpful when you join office, once you done with joining, then you will see more active them in laying over couches, roaming one building to other instead of working. ( They follow polices - bhai mai teri complain mat kar mai tera nhi karunga)
Most active team is IT. They work hard and quick. Immediately you leave work, your id access is expired even before you reach back home from last working day.
Meal will be promised but not servived later they will ask you to opt for meal card which deduct amount by ur salary.
Job security- if in need they take fools too who even not aware about process, many working there who even not speak English very well, but my luck ( to show diversity at work, they are there).
It's all about luck, politics, frndship with trainer you will able to survive at work even if you are not deserving.
They will make you resign to you by pressuring you, but say write in mail you willingly resigning.
After once you leave exist from organization, keep writing multiple mails to different hr, they will ignore first, if you lucky they will reply.after you waiting period, you again ask what's up after, bymsitenkly they saw your mail they will mail loopong Or trailing mail. Even commits you will recieve final payment on there fun Friday and Friday never came or fun is all by them what they do with ex employees.Kindly reduce work politics
Ask trainer to train new joiness, not to contribute there time out of trainning room listening loud music, playing and chatting trainer manger or smoking with her.
Ask follow standard way to testify or certification process for all, it's not be biased way for one team trainer will certify and for other QA will certify, even they too clueless about what teach and oreach in training. It's big loophole at trainning.
Follow Guildline of payment Wage Act, exist settlement must done on time.
HR must answerable to mails, when no of hr are so many but they fail to multiple answer mails. It's Ruins brand name.
Infrastructure is well maitained & hygenice
Cab facility & free coffee 24*7
Colleagues are supported and work environment is overall good.
Builded international standard meaures at work...Read More
Dislikes
All prons are cons
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 May 2021
Likes
The two very best of among all the good traits are, it dispatches your salary right on the frist day of every month and 2nd, employees are allowed to work in their comfort zone.
Dislikes
It doesn’t allow you to work remotely from your hometown, however it still follows the WFH decorum, which asks you to stay in DELHI NCR premises. During such a pandemic situation when there are people in your company who’s parents are staying alone at their home, won’t have an option to serve their parents, which is not good and company should allow it’s employees to let them carry their systems to hometown and let them work more efficiently, as there is no other satisfaction, than serving your parents at this critical situations, and let them sit at home as they are old....Read More
Work Details
Allows to make a balance between personal and professional life, but the balance would become more nice, if they allow it’s employees to work from their hometown during these critical situations
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Jan 2022
Likes
Job is secure. Everyone is friendly
Dislikes
There is some misconduct in the management
Work Details
Its was great and my personal and professional life are fully enjoyed there