IntouchCX Sme Process SpecialistHyderabad / Secunderabad Reviews
based on 4 reviews
Updated 19 Dec, 2024
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
3.5
Company culture
3.5
Work-Life balance
3.0
Skill development
3.0
Work Satisfaction
2.9
Salary & Benefits
2.3
Promotions/Appraisal
2.1
Job Security
IntouchCX is rated
3.3 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IntouchCX is rated
3.3 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
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Sme Process Specialist in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 19 Aug 2024
Likes
Nothing
Dislikes
Hiring and Firing constantly.
Unnecessarily redeployment.
QA and SME doesn't have good knowledge on process.
Sudden company policies comes into picture when they want to fire some one.# ZERO job security.Promitions will be given to girls whom they like with no interviews especially for Internal job posts. When system fails you should blame management not the agents but here in this company only agents problem.Salary deducts no one there to clarify. Difficult to reach out to HR when we are in need... No fair process to terminate employees. They can train existing employees instead of hiring new employees and giving them training.waste of time.. Literally management is betraying client Samsung for over the years.Still looking for solutions instead of permanent fix with in the process.Not giving proper training initial stages....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Sme Process Specialist in
Hyderabad / Secunderabad
Full Time
·
Editing (Print / Online / Electronic) Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 25 Mar 2024
Likes
It is overall a pleasant organisation to work in.
Dislikes
Nothing as of such
Sme Process Specialist in
Hyderabad / Secunderabad
Full Time
·
SME Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2024
Likes
No pressure
Dislikes
Disappointed with the salary hike
Work Details
Work days: Monday to Friday
(Flexible Timings)
Sme Process Specialist in
Hyderabad / Secunderabad