IntouchCX Senior Technical Support AnalystHyderabad / Secunderabad Reviews
based on 2 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 3 Feb, 2023
Overall Rating
2.4/5
How AmbitionBox ratings work?
Category Ratings
3.4
Work-Life balance
2.4
Job Security
2.3
Company culture
1.9
Salary & Benefits
1.4
Skill development
1.4
Promotions/Appraisal
1.4
Work Satisfaction
IntouchCX is rated
2.4 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IntouchCX is rated
2.4 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
Sort by:
Popular
Senior Technical Support Analyst in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 03 Feb 2023
Likes
Company is too good, love to work here.
Dislikes
Management is not good especially the TEAM LEAD ( Ravi Kumar kummetha ) one of the worst TEAM LEAD I have ever seen in my career! He was torchering every single person in a team. No professionalism, don't know how to behave with the associates. The reason why I left knoah is because of this person. I didn't get a chance to talk wid the HR orelse I could have raised a serious complaint on him. Was worried about my experience that is the reason I didn't took any action on him....Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Technical Support Analyst in
Hyderabad / Secunderabad
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 27 Jul 2022
Likes
The only benefit I would say is that your salary will be credited on time.
Dislikes
1. Salary is terrible compared to the same role in other organizations
2. No Growth - you'll not get any raise, even if you get promoted to higher roles
3. Poor management
4. Extreme pressure with lo learning.
People also ask about IntouchCX, Hyderabad / Secunderabad Senior Technical Support Analysts
How is IntouchCX to work for?
IntouchCX is rated 2.4 out of 5, based on 2 reviews by employees on AmbitionBox.
IntouchCX is known for Work-Life balance which is rated at the top and given a rating of 3.4. However, Skill development is rated the lowest at 1.4 and can be improved. To know first hand how it is like to work at IntouchCX read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IntouchCX?
According to AmbitionBox ratings, IntouchCX employees rate its salary and benefits as 1.9 out of 5. You can know more about IntouchCX Salaries at AmbitionBox
How is the work culture at IntouchCX?
Work culture is rated 2.3 at IntouchCX by 2 employees. While job security is rated 2.4 and work-life balance is rated 3.4 at IntouchCX. Read detailed reviews by employees of IntouchCX on AmbitionBox.
Tell us how to improve this page.
IntouchCX Hyderabad / Secunderabad Reviews by Designations