Innover Digital Customer Service Representative Reviews
Overall Rating
5.0/5
based on 1
review
Rating distribution
Category Ratings
5.0
Company culture
5.0
Job security
5.0
Salary
5.0
Work-life balance
5.0
Skill development
5.0
Promotions
5.0
Work satisfaction
Innover Digital is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
...
Read more
Innover Digital is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Customer Service Representative in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 11 Feb 2025
Likes
I've had an amazing experience working at Innover, The company fosters a collaborative and innovative environment where creativity and new ideas are encouraged. The leadership is approachable and transparent, and supportive of employee growth. work-life balance is there, Salary is good and comes on time.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Like and fast growing company, there can be occasional challenges with communication across departments, however HR and leadership team is actively working on improving this. Overall it doesn't hinder the work experience much.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Kolkata
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 20 Jan 2025
Likes
Regardless of how you perform, as long as you are in manager's good book, you will never be fired. Currently they have a pick up and drop facility till 25kms.
Job security - Excellent
Dislikes
There is no growth. As a TL or manager, all they want you to do is babysit the team members and micromanage their work along with their personal life by not letting people take leaves.
They expect all their employees to be at their beck and call every single second. Even would call you for a 6th day OT or expect you to work extra hours, but no payout, would rather adjust the day with an extra leave which they will never approve....Read More
Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Care Executive in
Kolkata
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
3.0
Promotions
1.0
Work satisfaction
3.0
Company culture
1.0
Work-life balance
posted on 25 Nov 2024
Likes
Hikes are good. Timely salary. Pick and drop available. Good working atmosphere.
Dislikes
Managers and management don't value your efforts. No thought about employee mind set. No emotions no appreciations for individual efforts. Job can be terminated at any given time. Managers are blunt towards employees.
Skill development - Poor
Job security - Bad
Work satisfaction - Bad
Work-life balance - Bad
Technical Support Engineer in
Kolkata
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Jul 2024
Likes
You will have a good work-life balance and will get opportunity to learn as per your pace
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary hike is not much after you spend 3-4 years in the company
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Relationship Manager in
Kolkata
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 22 Aug 2024
Likes
I have had a good experience in this company, Innover really values work-life balance and offer flexible working hours.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
There is nothing to be disliked, Everything is working fine as of now!
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Kolkata
Full Time
·
Data Science & Machine Learning Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Jan 2025
Likes
Great work culture, transparent leadership team, Work-life balance is good, Manager is very kind and supportive, This is my one of the best companies!
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
no cons
Customer Support Executive in
Kolkata
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
1.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 04 Oct 2024
Likes
Job security
Salary - Good
Job security - Excellent
Dislikes
The environment and the hierarchy very bad..
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Care Executive in
Kolkata
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 28 Aug 2023
Likes
Everything is good here
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing is bad here in the company
Work Details
Work days: Monday to Friday
(Flexible Timings)
Process Associate in
Kolkata
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 11 Mar 2023
Likes
Salary is ok for fresher
Dislikes
Managements are worthless
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Full Time
·
Customer Success Department
1.0
posted on 14 Mar 2024
Overall Rating
Customer Care Executive in
Kolkata
Full Time
·
Customer Success Department
3.0
posted on 18 Apr 2024
Overall Rating
Other Innover Digital Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Associate Lead in
Kolkata
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 11 Feb 2025
Likes
Great place to work, The work culture is dynamic, and there's constant encouragement for innovation. The team is supportive, and opportunities for growth are abundant.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
The workload can be intense at times, but the manager is always ready to offer support and solutions.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Software Developer in
Kolkata
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Jul 2024
Likes
Good work culture, environment, and work-life balance. for seasoned employees. Provides good competitive salary, at the time of joining. This is a good company to work with supportive managers and colleagues.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing, My overall experience is good
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
SOC Analyst in
Noida
Full Time
·
IT Security Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 11 Feb 2025
Likes
I love the work-life balance at Innover! Company understands the importance of personal time, and the culture is collaborative and supportive.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
There's really nothing negative to say. It's been a great experience overall!
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
CSR in
Kolkata
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
4.0
Company culture
2.0
Work-life balance
posted on 12 Mar 2024
Likes
Salary on time and office culture is good.
Salary - Good
Company culture - Good
Dislikes
No fixed process. One person handles two or three projects. Lobby baji. Oiling n buttering policy. There are lobbies of Christians anlo indians n nepalis. No Hindu or bengalis had their priority. Fixed night shift. Partiality are the most powerful thing in this company.
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Data Analyst in
Kolkata
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 11 Feb 2025
Likes
Innover offers excellent work-life balance, and the salary is always on time. My team members and manager are incredibly supportive, making work enjoyable.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
None to mention, everything's been great so far!
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Lead Generation Executive in
Kolkata
Full Time
·
BD / Pre Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 10 Dec 2024
Likes
Team is very supportive and company truly motivates the growth, creativity and collaboration
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
It's been only 3 months while working here, Can't say anything now, I am excited for the future here!
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Engineer in
Kolkata
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 10 Dec 2024
Likes
Work environment is very good, Work-life balance is there, continuous learning and growth
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
I have not noticed such cons to write here but food quality could be better
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Engineer in
Kolkata
Full Time
·
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 25 Jul 2024
Likes
Leadership is good and supports employees, Values work-life balance and offers flexible work timings. Work culture is great.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
I have not find any cons yet
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Software Engineer in
Kolkata
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 01 Oct 2024
Likes
The company's focus on cutting-edge technology keeps work engaging.
Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Innover has really good work culture and management, There is hardly any cons!
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Delivery Head in
Bangalore / Bengaluru
Full Time
·
Data Science & Machine Learning Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 09 Oct 2024
Likes
Not much to say. It's a constant struggle
Dislikes
Toxic work culture, leadership shouting at people in every meeting. Complete lack of respect for employees
Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
People also ask about Innover Digital's Customer Service Representatives
How is Innover Digital to work for?
Innover Digital is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Innover Digital is known for Company culture which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 5.0 and can be improved. To know first hand how it is like to work at Innover Digital read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Innover Digital?
According to AmbitionBox ratings, Innover Digital employees rate its salary and benefits as 5.0 out of 5. You can know more about Innover Digital Salaries at AmbitionBox
How is the work culture at Innover Digital?
Work culture is rated 5.0 at Innover Digital by 1 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at Innover Digital. Read detailed reviews by employees of Innover Digital on AmbitionBox.