Infosys BPM Customer Service Supervisor Reviews

Likes

Work life balance and the way they work like a team coordination is excellent and the way of work culture is extremely ultimate to work in that atmosphere.

Dislikes

Salary and promotions cycle period and norms and policy

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Campus is beautifully designed with a focus on natural surroundings, offering a visually appealing environment.

Dislikes

Management Bias: Employees who are loyal to their bosses get more attention than those focused on work quality. Low Salary: The salary offered is quite poor. Minimal Salary Hikes: Don't expect significant salary increases over the years. Skill Levels Vary: Colleagues may have varying levels of knowledge and expertise due to lower salary expectations.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Has good job security and opportunities over many locations if want a change.

Dislikes

If want good increment in salary at appraisal and promotion, it's definitely not possible here.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job secured and will get interview from good company.

Dislikes

Not team work and cooperation. Too selify them work. Not trained to new employee. Not transfer to KT and working way. Team leader and manager not supported to you for work related.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Not much to like. Working because of need.

Dislikes

When hired was said there will be increment in every 6 months. But no appraisal since 2 years. The client is very bad keeps pressure and own team is bullying. Also manager doesn’t care of anything lots of politics and focus on 1-2 employees

Likes

All is good

Dislikes

Nothing is bed

Likes

Work life balance

Dislikes

No growth, no learning, poor salary

Likes

Good to work with organization

Dislikes

Not bad still need to improve

Likes

Infrastructure is good

Dislikes

Work culture and ppl are toxic does a lot of micro management and top of the line promotions and appraisals are only given based on how good of bucket you’ll be nothing matters. One can join if they’re a Great BUCKET. Performance appraisals will be under your feet. No proper leave cycle every leave is considered as earned leave or LOP. No sick leave or emergency leaves.

Likes

The best part and the only reason why most of the employee are still at IBPM are because of WFH. There is still no mandate on hybrid or wfo. Learning and training portal is excellent if used correctly.

Dislikes

It's been 3 years and still there are no appraisals with regards to salary revision. The variable pay is payed out with an average of 60-65%.

Work Details

Work policy: Wfh

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is nothing to like about this company. It's better not work here..

Dislikes

There is nothing called as HR in this company. Even if your sick and in death bed you need to come to office and work. Least bothered about employees well being and the top management swallow half of our benefits. It is recommended not to work here..

Likes

Nothing but just salary on time

Dislikes

Infosys BPM Hyderabad is worst with lot of politics and dictator leadership Infosys is now days an organization which can make one really sick HR lacks the humanitarian skills ,just a puppet of the Managers Leaders make intimate relations with female employees and offer them promotions Totally political scenario If you are in direneed of money then work here otherwise stay away if you want to take care of mental health...Read More

Likes

Only Job Security and Company identity

Dislikes

Very low salary, 1% annual hike. In fact I worked with 0% hike for 3 years. Internal politics. 10 hours shift which can extend most days.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

BPM has a good work-life Balance Infosys BPM has a good work environment and infrastructure

Dislikes

You might feel like your role isn't challenging you anymore, or that you're not developing professionally.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

No promotion no progress in your salary will ever feel a great place to work for an employee

Dislikes

No one cares about your work deliverables.. And the worst thing is Icount

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance, management, company name in market, skills learning and development, job sequrity, etc.

Dislikes

Salary & benifits, pramotion and transport worst ever I seen.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.