InterGlobe Aviation Customer Service Officer Reviews
based on 98 reviews
Updated 10 Dec, 2024
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
3.4
Job Security
3.4
Skill development
3.2
Company culture
2.8
Work Satisfaction
2.8
Promotions/Appraisal
2.7
Salary & Benefits
2.6
Work-Life balance
InterGlobe Aviation is rated
3.3 out of 5 stars on
AmbitionBox, based on 98 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
InterGlobe Aviation is rated
3.3 out of 5 stars on
AmbitionBox, based on 98 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in InterGlobe Aviation Customer Service Officer Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Nothing exactly to like about.. seriously nothing.. except salary credited on time.. cuz peanuts comes easy.
Dislikes
No job satisfaction. No professionalism. Adulation is the key to growth.
Work Details
Boring and hectic..
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Officer in
Mumbai
Full Time
·
Ground staff Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 04 Apr 2019
Likes
Very good
Dislikes
None
Work Details
Work timings: Flexible Timings
Customer Service Officer in
Bangalore Rural
Full Time
·
Flight & Airport Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 06 May 2021
Likes
It's Indigo.. Nothing more to explain why i would like to work..
Dislikes
Politics.. Favoritism.. But.. Most of the time I wasn't bothered because i was just happy being there.
Work Details
It was very difficult at the beginning but gradually it was fun working with
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Officer in
Chennai
Contractual
·
Customer Success, Service & Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 May 2023
Likes
I like the management and quick response from the employees in every aspects. Their professionalism,class and all the perks. Overall Indigo is a good company to work because the work environment is very good.
Dislikes
Salary growth.
And the other most important thing is extra money which people make in flight after sale. Crew members use to earn 5k to 6k rupees per day by stealing money from catering. Now if I who worked with loyalty only earned 40k to 50k per month but others members are earning 1 lakh extra per month which is not at all fair with others who are not stealing anything from the cart.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country, International Travel.
Customer Service Officer in
Airport
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 21 Oct 2023
Likes
Culture, friends and work
Dislikes
Um at last movement due to some personal reasons I was not able to attend job for more than 20 days so company fired mi
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
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InterGlobe Aviation.
Salary is so less. Seniors doesn't support at all. They wants cost cutting and revenue generation but doesn't give insensitives at all. Don't recognise hardwork you are doing.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Officer in
Bangalore / Bengaluru
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Jul 2022
Likes
Company is good but ppl their are not good especially Blr station
Dislikes
Company is Good but people are not good their especially BLR station politics
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Officer in
Terminal 1
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 29 Jul 2022
Likes
Policies are good but Management is poor.
Politics is another level in this organisation. Most of the Higher Managers have an affair with new joiners girls.
Dislikes
Sulabh Bhudhiraja is the most disgusting and fake person. He works at Terminal 1 (Indigo Airlines)
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Officer in
Hyderabad / Secunderabad
Administration Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Hope to pope up with employe benefits culture in company
Dislikes
Being not recognised and not getting what you deserve
Work Details
Can't describe
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Officer in
Amusi airport
Costumer service officer Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Jul 2022
Likes
There is a good will nature person and good will person
Dislikes
No one
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Officer in
JPNI Airport, Patna
AO&CS Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 31 May 2022
Likes
Seems good but not actually a good place to work...
Dislikes
Culture, compensation and management
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Officer in
Hyderabad / Secunderabad
CSO Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 06 Oct 2021
Likes
As it was my first job working with indigo airlines at rgia hyd as a customer service officer . Good work environment and culture . All the colleagues were kind ,helpful and supportive . Company policies are good and coordination between every staff was good based on work. Appraisals are fair and they give us good salary hike and bonus every year. They have provided company cab. Overall it was a great journey working with indigo airline....Read More
Dislikes
The only part was the management was slowly falling down , and the work pressure was too much in the pandemic situation and salary deduction was not satisfying . Working hours were increased but career growth is slow.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Officer in
New Delhi
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 16 Feb 2022
Likes
I like culture , people and all the senior staff is very supportive.
Dislikes
Less salary
Work Details
My work life is good but you will hardly get time for your family because there are odd hours shift timings as well, no recognition.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Officer in
New Delhi
Aocs Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 Oct 2019
Likes
Handling customer
Dislikes
Salary
Work Details
Work days: Rotational Shift
Customer Service Officer in
Rpr
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 13 Jan 2022
Likes
Company is great with good work culture and uniformity
Dislikes
Less appreciation of staff for the great efforts
Work Details
But hectic due to the pandemic but still efforts are needed in every occupation
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Officer in
Airport
Full Time
·
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 30 Jun 2022
Likes
Nothing
Dislikes
Nothing is gud as no cooperation from management anssiperiors
People also ask about InterGlobe Aviation's Customer Service Officers
Is InterGlobe Aviation a good place to work for Customer Service Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 98 employee reviews, it's clear that most customer service officers have an average experience working at InterGlobe Aviation. Job Security holds the highest rating at 3.4, while work-life balance is rated the lowest amongst all factors at 2.6. Read reviews about job security and work-life balance on AmbitionBox.
Does InterGlobe Aviation pay their Customer Service Officers well?
According to AmbitionBox reviews, InterGlobe Aviation customer service officers rate their salary and benefits at 2.7 out of 5, based on 98 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about InterGlobe Aviation's customer service officers salaries here and to read reviews specifically about salary and benefits at InterGlobe Aviation for customer service officers, click here.
How is the work culture at InterGlobe Aviation for Customer Service Officers?
Work culture at InterGlobe Aviation for customer service officers is rated 3.2 out of 5 by 98 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at InterGlobe Aviation for customer service officers, click here.
How is the job security at InterGlobe Aviation for Customer Service Officers?
Based on 98 reviews on AmbitionBox, InterGlobe Aviation's customer service officers rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at InterGlobe Aviation for customer service officers, click here.
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InterGlobe Aviation Customer Service Officer Reviews by Locations