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InterGlobe Aviation Customer Service Officer Reviews

based on 98 reviews
Updated 10 Dec, 2024

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.4

Job Security

3.4

Skill development

3.2

Company culture

2.8

Work Satisfaction

2.8

Promotions/Appraisal

2.7

Salary & Benefits

2.6

Work-Life balance

Top Mentions in InterGlobe Aviation Customer Service Officer Reviews

98 reviews found

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People also ask about InterGlobe Aviation's Customer Service Officers

Is InterGlobe Aviation a good place to work for Customer Service Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 98 employee reviews, it's clear that most customer service officers have an average experience working at InterGlobe Aviation. Job Security holds the highest rating at 3.4, while work-life balance is rated the lowest amongst all factors at 2.6. Read reviews about job security and work-life balance on AmbitionBox.
Does InterGlobe Aviation pay their Customer Service Officers well?
According to AmbitionBox reviews, InterGlobe Aviation customer service officers rate their salary and benefits at 2.7 out of 5, based on 98 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about InterGlobe Aviation's customer service officers salaries here and to read reviews specifically about salary and benefits at InterGlobe Aviation for customer service officers, click here.
How is the work culture at InterGlobe Aviation for Customer Service Officers?
Work culture at InterGlobe Aviation for customer service officers is rated 3.2 out of 5 by 98 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at InterGlobe Aviation for customer service officers, click here.
How is the job security at InterGlobe Aviation for Customer Service Officers?
Based on 98 reviews on AmbitionBox, InterGlobe Aviation's customer service officers rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at InterGlobe Aviation for customer service officers, click here.

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Gender Based Ratings for InterGlobe Aviation Customer Service Officer

based on 87 reviews
3.5
Rated by 55 Women

Rated 3.6 for Skill Development and 3.4 for Company Culture

women
3.0
Rated by 32 Men

Rated 3.5 for Job Security and 3.1 for Skill Development

men

Working Days for InterGlobe Aviation Customer Service Officer

based on 98 reviews
Rotational Shift
85%
Other
5%
Alternate Saturday off
4%
Monday to Saturday
3%
Monday to Friday
3%

Work Timings for InterGlobe Aviation Customer Service Officer

based on 98 reviews
Flexible timing
Strict (3am - 1pm)
Strict (4am - 2pm)
61%
8%
6%
25% employees reported other strict timings

Shift Timings for InterGlobe Aviation Customer Service Officer

based on 98 reviews
Day shift
Night shift
80%
20%

Business Travel for InterGlobe Aviation Customer Service Officer

based on 98 reviews
No travel
47%
Within country
26%
Within city
17%
International travel
10%
InterGlobe Aviation Customer Service Officer Salary
based on 439 salaries
₹1 L/yr - ₹4.5 L/yr
11% less than the average Customer Service Officer Salary in India
View more details
cab
Office cab/shuttle
4 total responses
onsite
International/On-site exposure
2 total responses
healthInsurance
Health insurance
6 total responses
softskill
Job/Soft skill training
12 total responses
+2 more benefits
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