InterGlobe Aviation Reviews by 10+ Employees

What employees say about InterGlobe Aviation?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

89% employees reported

Flexible timing

33% employees reported

No travel

72% employees reported

View more detailed insights

Gender based rating

4.7

Rated by Women

5 reviews

3.0

Rated by Men

7 reviews

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12 reviews found

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Customer Service Officer in New Delhi

Full Time

Flight & Airport Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 27 Dec 2024

Likes

Nothing very bad organisation

Dislikes

No job security you’ll get exhausted no breaks in between 10 hrs of shifts

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Customer Service Officer in New Delhi

Full Time

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 12 Dec 2022

Likes

Work life but helpful colleagues.

Skill development - Good
Promotions - Good
Company culture - Good

Dislikes

Management Politics, favouritism.

Job security - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Officer in New Delhi

Full Time

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 22 Sep 2021

Likes

Good place to work & good culture at organization

Skill development - Excellent
Company culture - Excellent

Dislikes

Not get regular growth opportunity & salary is not upto mark as per job responsibility.

Promotions - Poor
Work satisfaction - Bad

Work Details

Work timings: Strict Timings

Customer Service Officer in New Delhi

Full Time

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Dec 2022

Likes

professional work environment

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Officer in New Delhi

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 16 Feb 2022

Likes

I like culture , people and all the senior staff is very supportive.

Company culture - Good

Dislikes

Less salary

Work-life balance - Poor

Work Details

My work life is good but you will hardly get time for your family because there are odd hours shift timings as well, no recognition.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Officer in New Delhi

Aocs Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 27 Oct 2019

Likes

Handling customer

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary

Work Details

Work days: Rotational Shift

Customer Service Officer in New Delhi

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 12 Sep 2020

Likes

. you will enjoy... basically your seniors are superb mostly the T1 senoirs they Are awesome.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing to dislike only the red hearts for my 6e ❤❤❤❤❤

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Officer in New Delhi

Aocs Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Aug 2020

Likes

Its a great journey for me

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No weekend off

Work Details

Every one is supportive. Smoothly doing my job

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel.

Discover interview dos and don'ts from real experiences

Customer Service Officer in New Delhi

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 17 May 2020

Likes

Salary - Good
Skill development - Good
Work-life balance - Good

Dislikes

Shift timing

Promotions - Bad
Work satisfaction - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Officer in New Delhi

Flight & Airport Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Mar 2018

Likes

The benefits we get . Like free tickets for us and family .

Salary - Excellent
Skill development - Excellent
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Working environment , work schedule , people

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Officer in New Delhi

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 11 Nov 2022

Likes

Will have good exposure Lot of learning Great experience if you want to pursue your career in customer service.

Dislikes

No work-life balance Long working hrs Shortage of staff all the time Very short breaks Co workers are very rude Too much pressure

Salary - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Top trending discussions

View All

From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 InterGlobe Aviation reviews submitted by InterGlobe Aviation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if InterGlobe Aviation is the right company for you. ...Read more

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InterGlobe Aviation Customer Service Officer New Delhi Reviews

InterGlobe Aviation Customer Service Officer New Delhi Reviews

What employees say about InterGlobe Aviation?

Workplace insights

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

12 reviews found

Tell us how to improve this page.

InterGlobe Aviation Customer Service Officer Reviews by Locations

InterGlobe Aviation New Delhi Reviews by Designations