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InterGlobe Aviation

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based on 2.5k Reviews

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InterGlobe Aviation Customer Service Officer Hyderabad / Secunderabad Reviews

based on 10 reviews

Updated 10 Dec, 2024

Overall Rating

3.4/5

How AmbitionBox ratings work?

Category Ratings

3.6

Job Security

3.5

Skill development

3.3

Company culture

3.1

Work Satisfaction

2.9

Work-Life balance

2.9

Promotions/Appraisal

2.8

Salary & Benefits

10 reviews found

Sort by: Popular

Customer Service Officer in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 10 Dec 2024

Likes

Support of staff and good place to learn new things .

Dislikes

Sluggish growth.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Officer in Hyderabad / Secunderabad

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 11 Jan 2024

Likes

nothing

Dislikes

pressure to work under this compay

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Officer in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 Dec 2023

Likes

Best with high career growth

Dislikes

Ntg

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Officer in Hyderabad / Secunderabad

Full Time

·

Customer Success, Service & Operations - Other Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 23 Dec 2023

Likes

I like the benefits and perks

Dislikes

Work timings, senior behavior and poor management

Customer Service Officer in Hyderabad / Secunderabad

Administration Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 29 Jun 2022

Likes

Hope to pope up with employe benefits culture in company

Dislikes

Being not recognised and not getting what you deserve

Work Details

Can't describe

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Officer in Hyderabad / Secunderabad

CSO Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 06 Oct 2021

Likes

As it was my first job working with indigo airlines at rgia hyd as a customer service officer . Good work environment and culture . All the colleagues were kind ,helpful and supportive . Company policies are good and coordination between every staff was good based on work. Appraisals are fair and they give us good salary hike and bonus every year. They have provided company cab. Overall it was a great journey working with indigo airline....Read More

Dislikes

The only part was the management was slowly falling down , and the work pressure was too much in the pandemic situation and salary deduction was not satisfying . Working hours were increased but career growth is slow.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Officer in Hyderabad / Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 29 Apr 2021

Likes

Nice industry to work

Dislikes

Politics

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

You are reading trusted reviews. Keep reading to find out more about InterGlobe Aviation.

Customer Service Officer in Hyderabad / Secunderabad

Business Intelligence & Analytics Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 14 Jul 2022

Likes

Unlimited travel

Dislikes

Growth and low salaries

Work Details

Work days: Rotational Shift (Flexible Timings)

Discover interview dos and don'ts from real experiences

Customer Service Officer in Hyderabad / Secunderabad

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 25 Dec 2019

Likes

Just the staff travel

Dislikes

Many more things

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves International Travel.

Customer Service Officer in Hyderabad / Secunderabad

Customer service officer Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 18 Jul 2018

Likes

Best teams , career growth

Dislikes

Internal politics, like always in any other industry

Work Details

Hectic and straining

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

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Top trending discussions

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effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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InterGlobe Aviation Customer Service Officer Reviews by Locations

InterGlobe Aviation Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 InterGlobe Aviation reviews submitted by InterGlobe Aviation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if InterGlobe Aviation is the right company for you. ...Read more

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InterGlobe Aviation Reviews >
InterGlobe Aviation Customer Service Officer Hyderabad / Secunderabad Reviews

Gender Based Ratings for InterGlobe Aviation Customer Service Officer Hyderabad / Secunderabad

based on 10 reviews

Rated 4.1 for Skill Development and 3.8 for Job Security

Rated 3.2 for Job Security and 2.6 for Company Culture

Working Days for InterGlobe Aviation Customer Service Officer Hyderabad / Secunderabad

based on 10 reviews

Rotational Shift

78%

Monday to Friday

11%

Other

11%

Work Timings for InterGlobe Aviation Customer Service Officer Hyderabad / Secunderabad

based on 10 reviews

Flexible timing

Strict (4am - 2pm)

Strict (1pm - 11pm)

56%

22%

22%

Shift Timings for InterGlobe Aviation Customer Service Officer Hyderabad / Secunderabad

based on 10 reviews

Day shift

100%

Business Travel for InterGlobe Aviation Customer Service Officer Hyderabad / Secunderabad

based on 10 reviews

No travel

43%

Within country

43%

International travel

14%

InterGlobe Aviation Customer Service Officer Salaries in Hyderabad / Secunderabad

based on 66 salaries

₹1.4 L/yr - ₹4 L/yr

13% less than the average Customer Service Officer Salary in India

View more details

Employee Benefits for InterGlobe Aviation Customer Service Officer Hyderabad / Secunderabad

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

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