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InterGlobe Aviation

Compare

3.6

based on 2.7k Reviews

Video summary

About
Reviews
2.7k
Salaries
12.8k
Interviews
319
Jobs
39
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InterGlobe Aviation Customer Service Officer Mumbai Reviews

Updated 13 Jan, 2025

Overall Rating

2.8/5

based on 13 reviews

Rating distribution

6 (54.5%)

1 (9.1%)

2 (18.2%)

Category Ratings

3.1

Job security

2.9

Company culture

2.9

Skill development

2.5

Salary

2.5

Work satisfaction

2.3

Promotions

2.2

Work-life balance

What employees say about InterGlobe Aviation?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

71% employees reported

Flexible timing

86% employees reported

No travel

49% employees reported

View more detailed insights

Gender based rating

1.7

Rated by Women

9 reviews

4.4

Rated by Men

2 reviews

InterGlobe Aviation is rated 2.8 out of 5 stars on AmbitionBox, based on 13 company reviews.This rating reflects a below average employee experience, indicating poor satisfacti ... Read more

InterGlobe Aviation is rated 2.8 out of 5 stars on AmbitionBox, based on 13 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

13 reviews found

Sort by: Popular

Customer Service Officer in Mumbai

Full Time

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Jan 2025

Likes

Everything except the co workers

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None

Customer Service Officer in Mumbai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Jun 2023

Likes

Good work culture

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing as such apart from shift timings

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Officer in Mumbai

Full Time

Ground staff Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

2.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 04 Apr 2019

Likes

Very good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Excellent

Dislikes

None

Work satisfaction - Poor

Work Details

Work timings: Flexible Timings

Customer Service Officer in Mumbai

Airline Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 14 May 2022

Likes

Work culture and company policies

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Sudden changes.

Work Details

Excellent

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Officer in Mumbai

Domestic airport Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 06 Apr 2019

Likes

Training, job security and collageous are supportive, you and your family can go in staff travels with discounted price.

Company culture - Good

Dislikes

Can not manage work-life manage, odd shifts and rotational split weekoff, and with too many flights so cant get breather.

Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work is enjoyable till some point of time after some time person can get tired if seating on same place for 10hours and doing counter checkin with just 45min. Of beak.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Officer in Mumbai

Digital Marketing Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 06 Apr 2020

Likes

As compared to other low cost airline, it pays it employees well.

Skill development - Good
Job security - Good
Company culture - Good

Dislikes

Poor work-life balance and slow growth

Promotions - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Officer in Mumbai

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 19 Mar 2019

Likes

Work culture

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Working hours

Work Details

Exciting but hectic

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about InterGlobe Aviation.

Customer Service Officer in Mumbai

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Apr 2018

Likes

Growing airline in India.

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Everthing was awesome no complaints.

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Officer in Mumbai

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Jan 2024

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

Customer Service Officer in Mumbai

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 27 Feb 2024

Likes

Skill development - Good
Job security - Excellent
Company culture - Good

Dislikes

Promotions - Poor
Work-life balance - Poor

Overall Rating

Customer Service Officer in Mumbai

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Jan 2024

Likes

Threres only one likable thing

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Top trending discussions

View All

Hi All, I have 7 years of experience and I have currently offer for Data Engineer role from the below organizations- 1) Accenture 2) Cepgemini 3) Nagarro The CTC offer I am getting are almost the same (minor difference) for all these 3. Please help me to make better decisions (by considering growth, company culture, job security, and all other aspects).

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More about working at InterGlobe Aviation

HQ - Gurgaon/Gurugram, Haryana, United States
Aviation
10k-50k Employees (India)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 InterGlobe Aviation reviews submitted by InterGlobe Aviation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if InterGlobe Aviation is the right company for you. ... 71% of employees reported the working days at InterGlobe Aviation as Rotational Shift. 86% employees reported the work timings at InterGlobe Aviation as Flexible timing. Read more