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InterGlobe Aviation

Compare

based on 2.5k Reviews

Filter reviews by

InterGlobe Aviation Customer Service Executive Mumbai Reviews

based on 15 reviews

Updated 27 Oct, 2024

Overall Rating

3.6/5

How AmbitionBox ratings work?

Category Ratings

4.0

Skill development

3.3

Salary & Benefits

3.1

Job Security

2.9

Work-Life balance

2.8

Company culture

2.6

Work Satisfaction

2.4

Promotions/Appraisal

15 reviews found

Sort by: Popular

Customer Service Executive in Mumbai

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 27 Oct 2024

Likes

Company surely gives multiple options to learn and makes us aware about conditions of working under pressure.

Dislikes

Company is very biast about promotion and opportunity like a qouta system in college for Majority catholic to get higher opportunities, company is never flexible or understanding in matters of leaves they say to apply for leave 1 month prior like who makes travel plans 1 month prior, moreover for staff working in night shift they dont even provide transport facility its such a petty thing to take money from our own salary to provide drop or pickup for night shift employees who would believe it's a behaviour of one of the biggest airline of India....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Full Time

·

Customer service executive Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 18 Sep 2022

Likes

The team work spirit to achieve goal

Dislikes

Management

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Full Time

·

Flight & Airport Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 09 May 2021

Likes

Job security

Dislikes

No work life balance, no growth, groupism and politics, favoritism and no salary hike, long working hours

Work Details

Very hectic and long working hours. No social life, no growth no hik4

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 27 May 2022

Likes

Staff travel

Dislikes

There’s no motivation to work in indigo. The company doesn’t value their employees that is why so many people resigned in 2021 and still it’s goo on!!!! There is no work life balance. When I had gone for the interview that time they only wanted graduates and now when everyone was leaving they suddenly started hiring 12th pass people!!! Basically there’s no professionalism…the staff is actually doing extra work in less salary. No proper salary increment. Pathetic management...Read More

Work Details

Pathetic!

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Mumbai

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 28 Jan 2022

Likes

Good for growth and travel perks

Dislikes

Stressful work timing

Work Details

Stressful yet interesting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Executive in Mumbai

Customer Service Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 03 Jun 2022

Likes

Indigo airline is always a good place to work....the work environment is so good that anyone ll enjoy working over there....

Dislikes

Dislike about indigo...no no....it's just good... only postive environment

Work Details

As we got training for almost a month it was very smooth and comfortable to work

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

AOCS Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 15 Jan 2022

Likes

One of the best airlines to work with. Work culture is very good. One can approach to higher authorities any time.

You are reading trusted reviews. Keep reading to find out more about InterGlobe Aviation.

Customer Service Executive in Mumbai

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 09 May 2021

Likes

....,

Dislikes

Less salary

Work Details

Pretty good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Mumbai

Flight & Airport Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 02 Oct 2019

Likes

Being a part of the company gives me a little more job guarantee than usually in aviation. Also the process of regularisation of leaves and attendance is good.

Dislikes

The salary structure offer to employee with experience background is different then of mine , especially even after having more experience than that of theirs. The training process for visa is completely no acceptable which creates a bad influence on local as well as international authorities. With shift of 10 hrs plus it's not easy with work life and family balance.

Work Details

Especially speaking I'm a part of cs team's which on daily basis handels customer's at counter and boarding gates . Trust me it's not and easy task to do a 10 hrs shift with a 45min break time with a vast terminal like BOM T2. At all means one had to be

Work timings: Strict Timings

Customer Service Executive in Mumbai

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 20 Jul 2022

Likes

Very friendly environment.... seniors and manager's are supportive

Dislikes

Working hours is too long even you have to overtime

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Executive in Mumbai

Flight & Airport Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 02 Oct 2020

Likes

Training

Dislikes

Management and managing skills of manger .

Work Details

Average

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Customer Service Executive in Mumbai

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 28 Oct 2019

Likes

Team work and understanding

Dislikes

Nothing

Work Details

The work was lovely and stressful but I enjoyed the work experience with Indigo.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Staff travel

Customer Service Executive in Mumbai

Airport Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 27 Sep 2019

Likes

Good team mates. Opportunity of growing. Good management

Dislikes

Can work an take the experience

Work Details

Customer service and Airport operations

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

A Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 10 Dec 2018

Likes

Indigo airline top 1 airlines

Dislikes

Indigo airlines is a best airlines

Work Details

Customer service Agent

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Customer Service Executive in Mumbai

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 24 Aug 2018

Likes

Work culture

Dislikes

With life balance

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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InterGlobe Aviation Customer Service Executive Reviews by Locations

InterGlobe Aviation Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 InterGlobe Aviation reviews submitted by InterGlobe Aviation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if InterGlobe Aviation is the right company for you. ...Read more

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InterGlobe Aviation Reviews >
InterGlobe Aviation Customer Service Executive Mumbai Reviews

Gender Based Ratings for InterGlobe Aviation Customer Service Executive Mumbai

based on 13 reviews

Rated 4.3 for Skill Development and 4.1 for Company Culture

Rated 3.7 for Skill Development and 2.8 for Salary & Benefits

Working Days for InterGlobe Aviation Customer Service Executive Mumbai

based on 15 reviews

Rotational Shift

82%

Monday to Friday

9%

Other

9%

Work Timings for InterGlobe Aviation Customer Service Executive Mumbai

based on 15 reviews

Flexible timing

Strict (3am - 1pm)

Strict (4am - 2pm)

57%

14%

14%

15% employees reported other strict timings

Shift Timings for InterGlobe Aviation Customer Service Executive Mumbai

based on 15 reviews

Day shift

100%

Business Travel for InterGlobe Aviation Customer Service Executive Mumbai

based on 15 reviews

No travel

58%

Within country

17%

Within city

17%

International travel

8%

InterGlobe Aviation Customer Service Executive Salaries in Mumbai

based on 126 salaries

₹1.6 L/yr - ₹5 L/yr

26% more than the average Customer Service Executive Salary in India

View more details

Employee Benefits for InterGlobe Aviation Customer Service Executive Mumbai

Health insurance

2 total responses

Job/Soft skill training

3 total responses

Cafeteria

1 total response

Retirement benefits

0 total responses

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