IGT Solutions Customer Success, Service & Operations Department Reviews

Likes

I understand now this company is just opposite of what people express through reviews. I mean it's a great choice if you decided to join IGT. Company culture is employee friendly. Work-life balance is always present in the list of Company's priorities. There are doctors present all the time also, made an app for employee's emotional and mental health. Salary and benefits, promotions/appraisal are real for sure. Don't get mislead by negative ratings. Skill development/learning is never ending. In conclusion, I really like this company and yes, I'm not asked or paid to write the positive reviews only....Read More

Dislikes

Honestly, I'm still figuring out.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Pros Had made a good friends team and good seniors. Had learned and developed lots of skills for travel domain Nice/average campus Nice cafeteria and cost is also good There are some good recommenced process like agencia,expedia ,viking ,amex & luftansa.

Dislikes

My process united airlines was a totally a disgusting process very less salary package and there were few incentives which also been unethically eated deducted by higher mangements everytime for retention payouts and for incentives. One of the hateful process i will say Always faced low volumes and shifting strategies by management and for that they will harm the bonus payouts Another issue they give 2.25 leaves and they will deduct those leaves unnecessarily and marked lwp half day and extra very wrong thing they face low volumes instead crediting leaves they will deduct leaves and marks lwp In my 1 yr of exp i have given my outmost favourable work efforts good c-sat every month target achievement but always had seen retention bonus unethical deduction incentives deduction unnecessarily in 1 year for sure had seen financial triggers from united airlines All fake commitments by higher management but never fulfilled those commitments Next from process the cab transportation the another disgusting thing in igt no timely movement no preferable pick-ups and drops The roaster made are high level annoying thing the transport team doesnt know how to create roasters I have majorly seen that the cabs either drops so soon or else they make numerous delays...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security

Dislikes

Costly cafeteria/Washrooms always on cleaning/AC service not good/no place to sit and relax/ more work less salary/HR management worst/Not able to take leave/Not much good environment/No week off preference/ worst transport management/Salary deduction for no reason/ Overall can say better than worst but worst...Read More

Work Details

Work days: Rotational Shift

Likes

Well if you decide to join this company you better be at least as patient as you can. Because I don't know about salary appraisal but this company will teach you a life lesson. Only benefit in this company is timely salary.

Dislikes

Behind the face mask this company has a very dark face, say a lot of lies...Well these lies started from the day we joined the company, we were informed cab facilities were free, when later on the salary happened we came to know there are cab deduction, when asked these people said ' ohh did recruitment team not inform you that the cabs are only free in shifts from 8 pm to 5 pm, and an irony is these guys run 24/7 rotational shifts</mark>. Well a lot of politics involved, a very work centric company, with no interactive activities even on Friday's, things like fun Friday were announced, well we never had one. And now there is a new policy which is on the place which nobody had informed and our salaries had an amount decreased in the salary, when asked explanation HR says 'Ohh here a new good policy we have started charging employees a parking fee of 2000/- for a bike if they park in office premises, if you want the 2000/- from next month park your bikes outside.🤌😆 Well this was my first time hearing that the company charges a whopping 2000/- for bike parking.Like my college never charged me to park a bike. I keep wondering day by day and I am scared every time I get my salary like whether these guys will ask me for the rent of the office. Nobody here wants or is willing to work here for a long time, because these people are unpredictable nobody knows what policy they will invent tomorrow. Seriously dissatisfied and disappointment! Feel like joining this company is worst mistake of all time...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Very pathetic, they will show you like you will get promoted after 1 year but they will make you nothing or line TL and line QA and promise you will make you on paper but all these is lie. They deducted salary without any proper reason if you asked about deduction they will make any non sense excuses

Dislikes

There is nothing to be like , they'll force you to work on week off also and on working they will force to extend the shifts

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Salary on time If you have better relation with co-workers and seniors then life is kinda easy. Work life balance was okok

Dislikes

Politics as its everywhere Partiality................

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

I wish I could give zero. These guys made my life miserable.

Dislikes

They promise you paid bench but they'll ask money from you. They do not even provide experience letter. You'll just be disappointed. One advice just do not join any cheap bpo. This is one of them Too much pressure harrasment & no one will save you even HRs are biased. I got into depression during my tenure to the extent that I tried committing suicide. My mistake was when I joined these guys. A big scam within the organisation. The process I worked for has too many bad practices going on<mark style="background-color: #fff5e4;">. They can seriously harm you in many way I wanted my salary and the HR did not even respond</mark>. Now I'm trying to it legally. Environment is just cheap n pathetic. I wish they stop scamming people in name of job. They exploits and abuse nothing else. Never ever join Igt . Worst company to go for . Not even if you're in desparate need of money By sharing this review I'll only save a life....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

1.There is retention bonus to fool you guys 2. You are eligible to fill IGP’s after 9 months in the company. It’s good for those who wants to be Team leader, Assistant Manager etc. And not that easy to achieve.

Dislikes

There are so so things to disappoint you guys: 1. Poor transport - If you somehow missed your cab then be prepare to go by yourself at 1:00am in the night( think what it’s feels like in the bone chilling cold weather) 2.salary and incentive discrepancy were there in IGT. 3.Poor infrastructure and management- you are on call and simultaneously constructions is also going on the floor feel’s disgusting....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary on time

Dislikes

I have worked this prestigious organisation for good time but it wasn't easy and very fruitful. Top management is poor and lethargic. Usually are humiliating others. Corporate politics is a crucial requirement to survive here. Lobing in the Top level is the Focus of few in the authority.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Culture

Dislikes

Pay scale is low

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Nothing

Dislikes

Low salary packages and the worst transport

Likes

Management is worst.

Dislikes

Management , office politics, salary issue,

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.