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IGT Solutions Customer Service Associate Gurgaon / Gurugram Reviews

based on 19 reviews
Updated 27 Oct, 2024

Overall Rating

3.7/5
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Category Ratings

3.8

Skill development

3.6

Company culture

3.5

Work-Life balance

3.4

Job Security

3.3

Salary & Benefits

3.3

Promotions/Appraisal

3.1

Work Satisfaction

Top Mentions in IGT Solutions Customer Service Associate Gurgaon / Gurugram Reviews

19 reviews found

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Top IGT Solutions Customer Service Associate Interview Questions

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Q1. 1. Why is customer service important for any company??
View answers (10)
Q2. What do you think customer wants from a companies custo ... read more
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Get interview-ready with top interview questions

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Q3. What according to you are BPO functions.
View answers (2)
Q4. Do you believed that customer is always right? Why?
View answer (1)
Q5. How will you deal with irate customers?
View answer (1)
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Gender Based Ratings for IGT Solutions Customer Service Associate Gurgaon / Gurugram

based on 17 reviews
3.6
Rated by 6 Women

Rated 5.0 for Skill Development and 4.3 for Company Culture

women
3.6
Rated by 11 Men

Rated 3.5 for Work-Life Balance and 3.5 for Job Security

men

Working Days for IGT Solutions Customer Service Associate Gurgaon / Gurugram

based on 19 reviews
Rotational Shift
92%
Monday to Friday
8%

Work Timings for IGT Solutions Customer Service Associate Gurgaon / Gurugram

based on 19 reviews
Flexible timing
Strict (7am - 4pm)
Strict (8pm - 5am)
46%
13%
13%
28% employees reported other strict timings

Shift Timings for IGT Solutions Customer Service Associate Gurgaon / Gurugram

based on 19 reviews
Day shift
Night shift
75%
25%

Business Travel for IGT Solutions Customer Service Associate Gurgaon / Gurugram

based on 19 reviews
No travel
76%
International travel
8%
Within country
8%
Within city
8%
At par with the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
1 total response
retirement
Retirement benefits
0 total responses
stock
Stock options
0 total responses
healthCheckup
Annual health checkup
0 total responses
View All
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