iEnergizer Customer Service Executive Reviews

Likes

It gives good salary as compared to another BPOs and you can have career growth from here. Policies are also employee friendly and you will not be removed from job until you yourself decide not to continue.

Dislikes

Salary structure needs to be modified as appraisal and increment is added in incentives rather than Basic amount. This is a big setback and may demotivate an employee even after appraisal. Management needs to sort this out at earliest.

Work Details

It's good but shifts in international process may disrupt your work-life balance.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I have worked for 16 months in the company. The environment is good, no doubt. But the management is very poor. Growth opportunity is very less. Promotion is based on preference, not on skills. During my tenure, there was no escalation. During my notice period, there was an escalation due to integrity issue and they fired me withoutlistening to anything. They didn't even give any experience or reliving letter. HRs good only at the time of hiring....Read More

Dislikes

There are certain benefits in the company. You get 1 casual leave every month, 15 paid leaves in an year. You can be late or can come early to the office 3 times a month. If you're getting late or early for 4th time, it'll be marked as a half-day. You have to punch in your card while entering into the office and after completing your shift you have punch out. In case, if you miss to punch in or punch out, it'll be marked as a half-day<mark style="background-color: #fff5e4;">. If you're taking an unplanned leave, there will a salary deduction for the day along with Rs</mark>.250 penalty. For initial 2 months, there will a deduction of Rs.2000 from you're salary for the Headphone that you'll get back only if you serve the notice period....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The work environment is really fun and nice. We receive our monthly salary on time.

Dislikes

None

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The good part is only the salary.

Dislikes

Nothing is good here that you can brag about, be it shifts, work environment, culture or management. They create their own policies, for any leave, always a drama, etc.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Provides good salary and incentives and gives opportunities for career growth.

Dislikes

Long working hours.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Many things: 1. Job security is there as long as one is working honestly and efficiently. 2. Since there is no Hr engagement after hiring, that gives an edge to an agent to get desired outcome by having a good relationship with sups.. Rules & regulations are there but can be overwritten by Sups if good bonding is there. 3. CTC is good depending on the proces however it covers all kind of incentives and expenses. 4. Flexible shifts 5. Too many processes are there. Will update more.......Read More

Dislikes

Many things i dislike : 1. PF deduction. It's available only for people with less than 15k salary. 2. You have to pay parking charges for your vehicles 3. No Hr engagement after one is hired. The process supervisors have all the authority and associates don't have an option to dispute a call by sups. ** Agents does not have any real value and power here. 4. Attendance bonus is too high and seems like black money for the organization to avoid taxes. 5. 10 hours working 6. Too much security check for each person and every day 7. No expenses provided by organization during wfh. 8. Cab charges were 5k for all when it was being provided 9. No skill development opportunity or educational assistance 10. Will update more......Read More

Work Details

Job security is there for an honest and efficient employee however overall experience is average due to above mentioned points.

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Working in IENERGIZER is fairly good enough. Good salary,good management and productive environment. It was amazing timely managed, actively attended

Dislikes

There is no work life balance in this company. Management can change your shift anytime.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is no work pressure..If you are smart you can work flawlessly and comfortably. Salary is on time but payday is very late.(7th of every month.)

Dislikes

There are people at management positions and team lead who are like shit..They know nothing and treat themselves like they are some Olympic award winners. A lot of politics..I hate it's salary deduction rules,those are worst policies.

Likes

Work environment is very welcoming and the salary package is also very good.

Dislikes

Shift timings and offs

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

its a nice company for freshers as well as for experienced.

Dislikes

salary contribution on a particular date is not up to date sometime.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Infrastructure is good, salary comes on time.

Dislikes

No job security.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Organization wise it's good.

Dislikes

Less salary. No promotion

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.