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ICICI Bank

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4.0

based on 36.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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ICICI Bank Phone Banking Officer Reviews

based on 654 reviews
Updated 23 Dec, 2024

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

4.3

Job Security

3.8

Skill development

3.7

Company culture

3.6

Salary & Benefits

3.6

Work-Life balance

3.4

Work Satisfaction

3.3

Promotions/Appraisal

Top Mentions in ICICI Bank Phone Banking Officer Reviews

654 reviews found

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Top ICICI Bank Phone Banking Officer Interview Questions

View All
Q1. What is your knowledge in phone banking in bank
View answers (32)
Q2. What do you know about Phone Banking.
View answers (13)

Get interview-ready with top interview questions

View all 11 questions
Q3. How will you do sales?
View answers (6)
Q4. what do you mean by bank?
View answers (8)
Q5. Which languages do you know
View answers (6)
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People also ask about ICICI Bank's Phone Banking Officers

Is ICICI Bank a good place to work for Phone Banking Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 654 employee reviews, it's clear that most phone banking officers have an average experience working at ICICI Bank. Job Security holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about job security and career growth on AmbitionBox.
Does ICICI Bank pay their Phone Banking Officers well?
According to AmbitionBox reviews, ICICI Bank phone banking officers rate their salary and benefits at 3.6 out of 5, based on 654 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ICICI Bank's phone banking officers salaries here and to read reviews specifically about salary and benefits at ICICI Bank for phone banking officers, click here.
How is the work culture at ICICI Bank for Phone Banking Officers?
Work culture at ICICI Bank for phone banking officers is rated 3.7 out of 5 by 654 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at ICICI Bank for phone banking officers, click here.
How is the job security at ICICI Bank for Phone Banking Officers?
Based on 654 reviews on AmbitionBox, ICICI Bank's phone banking officers rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ICICI Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at ICICI Bank for phone banking officers, click here.
Is work from home available to Phone Banking Officers at ICICI Bank?
According to 30 AmbitionBox reviews, ICICI Bank does not currently offer any work-from-home options to phone banking officers. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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Work Policy for ICICI Bank Phone Banking Officer

i
Workplace policy may vary based on Department, Designation and Location.

based on 30 reviews in last 6 months

Work from office

Work from office

97%
Hybrid

Hybrid

3%

3 days/week from office

3%

Gender Based Ratings for ICICI Bank Phone Banking Officer

based on 621 reviews
3.9
Rated by 263 Women

Rated 4.4 for Job Security and 3.9 for Skill Development

women
3.9
Rated by 358 Men

Rated 4.2 for Job Security and 3.8 for Skill Development

men

Working Days for ICICI Bank Phone Banking Officer

based on 654 reviews
Rotational Shift
62%
Monday to Friday
23%
Monday to Saturday
6%
Other
5%
Alternate Saturday off
4%

Work Timings for ICICI Bank Phone Banking Officer

based on 654 reviews
Flexible timing
Strict (9am - 6.30pm)
Strict (9am - 7pm)
47%
23%
4%
26% employees reported other strict timings

Shift Timings for ICICI Bank Phone Banking Officer

based on 654 reviews
Day shift
Night shift
96%
4%

Business Travel for ICICI Bank Phone Banking Officer

based on 654 reviews
No travel
63%
Within city
30%
Within country
5%
International travel
2%
ICICI Bank Phone Banking Officer Salary
based on 2.7k salaries
₹1 L/yr - ₹5.5 L/yr
6% more than the average Phone Banking Officer Salary in India
View more details
healthInsurance
Health insurance
42 total responses
childCareBenefits
Child care facility
11 total responses
officeGym
Office gym
6 total responses
softskill
Job/Soft skill training
56 total responses
+2 more benefits
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