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Filter reviews by ICCS Customer Care Executive Reviews
Overall Rating
based on 128
reviews
What employees say about ICCS?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
93% employees reported
Monday to Saturday
40% employees reported
Flexible timing
47% employees reported
No travel
78% employees reported
View more detailed insights
Gender based rating
Rated by Women
33 reviews
Rated by Men
85 reviews
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in ICCS Customer Care Executive Reviews
128 reviews found
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Customer Care Executive interview
Q1. if I give a topic to you could you explain about 2 minutes continuously
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Q2. What difference between inbound and outbound
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Q3. How to control yourself with angry customers
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Career Advice
2w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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How is ICCS to work for?
ICCS is rated 2.6 out of 5, based on 128 reviews by employees on AmbitionBox.
ICCS is known for Company culture which is rated at the top and given a rating of 2.5. However, Career growth is rated the lowest at 2.2 and can be improved. To know first hand how it is like to work at ICCS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ICCS?
According to AmbitionBox ratings, ICCS employees rate its salary and benefits as 2.3 out of 5. You can know more about ICCS Salaries at AmbitionBox
How is the work culture at ICCS?
Work culture is rated 2.5 at ICCS by 128 employees. While job security is rated 2.4 and work-life balance is rated 2.4 at ICCS. Read detailed reviews by employees of ICCS on AmbitionBox.
Is work from home available in ICCS?
According to AmbitionBox, 7% ICCS employees work from home permanently (based on 13 AmbitionBox reviews in last 6 months).
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ICCS Customer Care Executive Reviews by Locations
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18%
less
than the average Customer Care Executive Salary in India
View more details
Office cab/shuttle
2 total
responses
Joining bonus
1 total
response
Child care facility
2 total
responses
Job/Soft skill training
8 total
responses
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