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ICCS Customer Care Executive Reviews

Updated 3 Mar, 2025
Overall Rating
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2.6/5
based on 128 reviews

Rating distribution

Category Ratings

2.5

Company culture

2.5

Skill development

2.4

Job security

2.4

Work-life balance

2.3

Salary

2.3

Work satisfaction

2.2

Promotions

What employees say about ICCS?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

93% employees reported

Monday to Saturday

Monday to Saturday

40% employees reported

Flexible timing

Flexible timing

47% employees reported

No travel

No travel

78% employees reported

View more detailed insights

Gender based rating

2.4
female

Rated by Women

33 reviews

2.6
male

Rated by Men

85 reviews

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Top Mentions in ICCS Customer Care Executive Reviews
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128 reviews found

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Top ICCS Customer Care Executive Interview Questions

asked in Customer Care Executive interview
Q1. if I give a topic to you could you explain about 2 minutes continuously
View answers (3)
asked in Customer Care Executive interview
Q2. What difference between inbound and outbound
View answer (1)
asked in Customer Care Executive interview
Q3. How to control yourself with angry customers
View answer (1)
asked in Customer Care Executive interview
Q4. How can handle customer
View answer (1)

Read ICCS Customer Care Executive Reviews based on locations

2.7
 Noida

 (52)

2.7
 New Delhi

 (11)

2.9
 Hyderabad / Secunderabad

 (8)

1.1
 Chennai

 (4)

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People also ask about ICCS's Customer Care Executives

How is ICCS to work for?
ICCS is rated 2.6 out of 5, based on 128 reviews by employees on AmbitionBox. ICCS is known for Company culture which is rated at the top and given a rating of 2.5. However, Career growth is rated the lowest at 2.2 and can be improved. To know first hand how it is like to work at ICCS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ICCS?
According to AmbitionBox ratings, ICCS employees rate its salary and benefits as 2.3 out of 5. You can know more about ICCS Salaries at AmbitionBox
How is the work culture at ICCS?
Work culture is rated 2.5 at ICCS by 128 employees. While job security is rated 2.4 and work-life balance is rated 2.4 at ICCS. Read detailed reviews by employees of ICCS on AmbitionBox.
Is work from home available in ICCS?
According to AmbitionBox, 7% ICCS employees work from home permanently (based on 13 AmbitionBox reviews in last 6 months).

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 128 ICCS reviews submitted by ICCS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICCS is the right company for you. 40% of employees reported the working days ...at ICCS as Monday to Saturday. 53% employees reported the work timings at ICCS as Strict timing. Read more
ICCS Office Photos
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ICCS Customer Care Executive Salary
based on 303 salaries
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₹0.8 L/yr - ₹4.2 L/yr
18% less than the average Customer Care Executive Salary in India
View more details
Employee Benefits for ICCS Customer Care Executive
cab
Office cab/shuttle
2 total responses
joining
Joining bonus
1 total response
childCareBenefits
Child care facility
2 total responses
softskill
Job/Soft skill training
8 total responses
+1 more benefit
Compare ICCS with

TCS

3.7
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Infosys

3.6
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Wipro

3.7
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HCLTech

3.5
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