HTC Global Services Tambaram Reviews

Likes

I previously worked at HTC Global Services in 2023-2024 with a Leading education related client. Now, I am working in the Netherlands at Seagate Hard Drive Company as a product Manager. AFTER REVIEWING THAT SHIT COMMENTS, I want to share my thoughts about Balaji Desikan. Have you heard of DORA Technology? In my current company, we're still doing R&D to generate accurate DORA reports automation, but Balaji had already implemented it successfully in his one of the client project in 2024 itself. Tracking lead time isn't easy, especially without the help of a ticketing tool. But Balaji figured out a way to calculate lead time without relying on any system or even developer input. That's impressive because, even with a ticketing tool. it usually just fetches data and calculates based on developer status updates, He took it a step further- he built a way to track lead time without needing any external support. He created a complete project tracking system that gave visibility into everything: End to end activities - without using any external tools, just his own thought process and algorithms. If this model were applied across projects, It would be a game changer. It could easily identify bottlenecks and give developers complete visibility into their workflows, and make efficient software deliveries. This methodology and way of thinking were something I learned from him. It's not just a software development - it's an advance software management. Many developers don't even realize the value of these high-level activities. Just sitting and coding doesn't teach you these insights. Developers often focus on flexibility and finding comfortable solutions, but Balaji's approaches things differently, He follows the rule of ITSM protocols and optimizes methodologies to make them more efficient. That's the key difference between a developer and him. Another Incident: In Nov 2023, my client's website crashed because of an overload of requests, even though we had a load balancer in AWS cloud environment. Balaji steeped in, found the root cause, and suggested a solution of use the Round-Robin algorithm. That fixed the issue. The client adopted his approach, and they still using that method till to hanlde traffic efficiently. I still remember the moment when he got appreciation from Australian client for his quick thinking and problem-solving. Also, he implemented a solid bug-tracking system that categorized bug based on type, grouped and prioritized them effectively, and suggested log-based sorting to prevent similar issues in future. His structured approach to bug tracking made a huge difference when I worked with him. Before making false allegations and frame it someone, check the history of the person. He is not arrogant at all. He was my manager, and if you truly show your ability and dedication to your work, he will definitely support you all the time and situations. This is my personal experience....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work without any pressure

Dislikes

Work is so simple..but nothing to learn inside the project and cant expect fair treatment in promotions...there is even no criteria for promotions..they just choose who they want to be as a TL, Manager...No client interaction......

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Regular pay checks

Dislikes

No career growth Work life balance is bad No special employee benefits Can’t take leave even for legit reasons Inflexible and non understanding management

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Their Flexibility. Not even a single day we have been asked to come at particular time. Deadlines are given and we are bound to finish it. Personal attention to every employee's well being is given.

Dislikes

There should be better options to upgrade ourselves especially for the support team.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Easy work module Work procedure simple and perfect Good to work

Dislikes

No career movement Slow progress

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Flexible shift time

Dislikes

Can't develope skill if we are working for bpo

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Team members are very supportive hear

Dislikes

No

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Worst behaviour on delivery manager

Dislikes

Work Details

Work timings: Strict Timings