HSBC Group Customer Care Executive Reviews

Likes

Best place to work.

Dislikes

Nothing. Please recruit me again to the best place to work.

Likes

N/A

Dislikes

Salary what they mentioned while hiring don't give actually the HR in HSBC are smart they will give you promises but will not give you the promise salary in hand and when you complain while working no one comes up with the solution and the biggest part i am still waiting for my experience letter and now i got the email with the condition that if i want the letter than i have to pay them some amount I owe to them that's disgusting...Read More

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Likes

Love my work

Dislikes

No pick up services

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Absolutely nothing this place is so unmanageable, these people only know to pressure people and give threats of so many parameters and more over this place does not have mental satisfaction.

Dislikes

There is no mental peace in the process that i work for, remotely working from home so difficult. Procedures here dont make sense and customer serving customers here are like getting our respect down. The contact centre job here has literally put me and people into issues in mental healthy and physical health. Very disappointing inworking for such a big company. And people in contact centre are so horrible never understand staff's perpespective....Read More

Work Details

Horrible

Work days: Rotational Shift (Flexible Timings)

Likes

HSBC is One of the Worst Companies I have ever worked with, my Father met with an Accident On 18th Of October and since I am the Only son who was and is taking care of My Father Asked for a Simple Resignation so that I can be with my father and help him , my mum passed away last year in 2020 and I only have my father and When It comes to Professional life or your parents I Believe everyone in this world will choose their parents, my ask was simple, I told them that I will not be able to work as I am taking care of my father and as they have a Policy that if an Employee cannot serve the notice period they will have to buyout, I requested them for a Waiver as my savings has been spent on my Father's surgery and they rudely denied, I Spoke to the Manager, Deparment manager and the VP of the company and requested them for a Waiver and asked them to help me with my re-leaving letter and my experience letter so that after 4-6 months I can apply and get a Job, what I have been told by them is to hide this experience of HSBC and to lie in my Interviews, I told them that I have never ever lied in my interviews and will never lie in the future. The behaviour was Unprofessional, I Have Given 15 precious months to HSBC and with a lot of hardwork and dedication and this Is what has been told by them, I would never ever prefer anyone to join this pathetic Company who talks about Employee and family wellbeing, That is a lie....Read More

Dislikes

There is a lot of politics and the management is Involved in it

Work Details

It was a Disaster for me

Work days: Monday to Friday

Likes

Values. But Indian management don't really get the idea of the values.

Dislikes

Overall HSBC is good company. But the Indian management just overloads employees with too much work and no proper vision to the management. If it's wasn't for the Indian management I would rate hsbc 5 star.

Work Details

Too competitive. Need to hire better people with open minds. It's like you run a race in your own team rather than being a team. And it's totally based on numbers as long as you get the numbers doesnt matter how you get it your job is secure.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Work friendly environment

Dislikes

Nothing

Work Details

Awesome

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working with HSBC was quite aweful as the manager was putting full of work pressure and there was no work life balance … only TL manju was a great help and understand the problem of evryone

Dislikes

No work life balance

Work Details

Not good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

My best company & awesome place to work

Dislikes

Nothing

Work Details

Enjoying

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

There is nothing to be liked. Mental harrasment and bad behaviour of managers. Not the good ve to work.

Dislikes

Managers behaviour and magers giving mental tourture.

Work Details

Disgusting.

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Frndly culture ,very much impressed with that values.

Dislikes

Work Details

I'm an intern in HSBC ..have learnt so many things and acquired very gud amt of banking skills.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Work environment and learning

Dislikes

Non