HSBC Group Customer Care ExecutiveHyderabad / Secunderabad Reviews
based on 12 reviews
Updated 27 Apr, 2023
Overall Rating
2.5/5
How AmbitionBox ratings work?
Category Ratings
3.1
Skill development
3.0
Job Security
2.6
Work Satisfaction
2.6
Promotions/Appraisal
2.6
Work-Life balance
2.6
Salary & Benefits
2.5
Company culture
HSBC Group is rated
2.5 out of 5 stars on
AmbitionBox, based on 12 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HSBC Group is rated
2.5 out of 5 stars on
AmbitionBox, based on 12 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in HSBC Group Customer Care Executive Hyderabad / Secunderabad Reviews
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12 reviews found
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Popular
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 27 Apr 2023
Likes
Nothing much
Dislikes
Management is very bad. No work life balance.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 20 Jan 2022
Likes
Nothing
Dislikes
Management is work. No respect or care towards employee
Work Details
Not good. Wish someone advised me not to join HSBC
Work days: Monday to Friday
(Strict Timings)
Customer Care Executive in
Hyderabad / Secunderabad
CCE&SALES Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Nov 2022
Likes
N/A
Dislikes
Salary what they mentioned while hiring don't give actually the HR in HSBC are smart they will give you promises but will not give you the promise salary in hand and when you complain while working no one comes up with the solution and the biggest part i am still waiting for my experience letter and now i got the email with the condition that if i want the letter than i have to pay them some amount I owe to them that's disgusting...Read More
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
UKCS Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Dec 2022
Likes
Love my work
Dislikes
No pick up services
Work Details
Work policy:
3 days/week from office
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
UK Banking Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Nov 2021
Likes
HSBC is One of the Worst Companies I have ever worked with, my Father met with an Accident On 18th Of October and since I am the Only son who was and is taking care of My Father Asked for a Simple Resignation so that I can be with my father and help him , my mum passed away last year in 2020 and I only have my father and When It comes to Professional life or your parents I Believe everyone in this world will choose their parents, my ask was simple, I told them that I will not be able to work as I am taking care of my father and as they have a Policy that if an Employee cannot serve the notice period they will have to buyout, I requested them for a Waiver as my savings has been spent on my Father's surgery and they rudely denied, I Spoke to the Manager, Deparment manager and the VP of the company and requested them for a Waiver and asked them to help me with my re-leaving letter and my experience letter so that after 4-6 months I can apply and get a Job, what I have been told by them is to hide this experience of HSBC and to lie in my Interviews, I told them that I have never ever lied in my interviews and will never lie in the future.
The behaviour was Unprofessional, I Have Given 15 precious months to HSBC and with a lot of hardwork and dedication and this Is what has been told by them, I would never ever prefer anyone to join this pathetic Company who talks about Employee and family wellbeing, That is a lie....Read More
Dislikes
There is a lot of politics and the management is Involved in it
Work Details
It was a Disaster for me
Work days: Monday to Friday
Customer Care Executive in
Hyderabad / Secunderabad
Credit & Collection Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 08 Apr 2022
Likes
Values. But Indian management don't really get the idea of the values.
Dislikes
Overall HSBC is good company. But the Indian management just overloads employees with too much work and no proper vision to the management. If it's wasn't for the Indian management I would rate hsbc 5 star.
Work Details
Too competitive. Need to hire better people with open minds. It's like you run a race in your own team rather than being a team. And it's totally based on numbers as long as you get the numbers doesnt matter how you get it your job is secure.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Payments Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
Work friendly environment
Dislikes
Nothing
Work Details
Awesome
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
HSBC Group.
Customer Care Executive in
Hyderabad / Secunderabad
Finance Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 19 Apr 2022
Likes
Working with HSBC was quite aweful as the manager was putting full of work pressure and there was no work life balance … only TL manju was a great help and understand the problem of evryone
Customer Care Executive in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Sep 2021
Likes
My best company & awesome place to work
Dislikes
Nothing
Work Details
Enjoying
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Banking Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Aug 2018
Likes
I liked the overall experience in HSBC
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
MIT Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Mar 2018
Likes
Best place to work
Dislikes
Lay off
Work Details
Though the work is critical... We get immense help from every senior from co trainees to trainer to assistantbmanager manager VP AVP every one is reliable helpful polite and the work environment is cool... I just love the place.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Credits Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Sep 2018
Likes
Career growth salary work satisfaction excellent
Dislikes
Everything excellent
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.