HSBC Bank Customer Service Executive Reviews by 20+ Employees | Rated 4.0/5

21 reviews found

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Customer Service Executive in Hyderabad / Secunderabad

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 Apr 2024

Likes

I like everything from joining, work, atmosphere, culture

Dislikes

Not satisfied with the increments

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Jan 2023

Likes

Everything

Dislikes

Nothing to be disliked

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Chennai

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 Oct 2024

Likes

Everything

Dislikes

Nothing to dislike , due to personal reasons I had to quit good opportunity

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Service Executive in Raidurg hitechcity

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 30 May 2024

Likes

Good company and job security.

Dislikes

Appraisals and promotions is very difficult.

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 21 Apr 2022

Likes

Benefits

Dislikes

Growth and opportunities

Work Details

Moderate

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Chennai

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 02 Mar 2022

Likes

Good..

Dislikes

No hique.. No good bonus

Work Details

Balanced

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Hyderabad / Secunderabad

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 25 Oct 2021

Likes

Learning

Dislikes

Discrimination of employees

Work Details

Huge work load

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

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Customer Service Executive in Bangalore Rural

Payments/ global billing system Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 26 Apr 2021

Likes

Management and job security

Dislikes

Work flow is not proper in process, staff is very less because of that over time and there is no work life balance...

Work Details

There is no work life balance because of over time and less staff

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Mira Bhayandar

Credit Card Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 23 Aug 2022

Likes

Working with HSBC was my Superior experience and I can't express in a word.

Dislikes

Drop of my job

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Customer Service Executive in Visakhapatnam

Accounting & Taxation Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 03 Aug 2020

Likes

Dislikes

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive

Credit card Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 09 Aug 2019

Likes

Good behavior of Seniora and executives,no any type of pressures no work load,and time to time salary credited in my account.

Dislikes

They are not increasing incentive amount, that's always same,45rs,it's not enough for us,and they are not giving traveling expense, that's the biggest reason for dislike

Work Details

Collection of documents for credit card.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Visakhapatnam

FCC Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 28 Oct 2019

Likes

Training and work culture

Dislikes

Nothing

Work Details

Customer service executive

Work days: Monday to Friday (Flexible Timings)

Customer Service Executive in Visakhapatnam

CDD Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 05 Sep 2018

Likes

HSBC IS THE BEST PLACE TO WORK, WE CAN HAVE A GOOD CAREER GROWTH,IT IS VERY SECURE AND GOOD CULTURE.SALARY IS ALSO GOOD AND WE HAVE HIKE FOR EVERY YEAR BEASED ON THE PERFORMANCE

Dislikes

The salary they paid is good but the salary is hike is very low every year, there are few processes where the work pressure is more. I use to get apprecaition from my managers but we do not have any promotions.

Work Details

Started my career in as KYC Analyst, in the beginning i use to deal with UK Clients later i moved to process called INM(indian markets). As i'm Kyc analyst i use to deal with customers identity and verification and also verify the details of the customers

Work days: Monday to Friday (Strict Timings)

Customer Service Executive in Hyderabad / Secunderabad

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 05 Mar 2019

Likes

Working with HSBC like dream come true .very friendly environment, no work pressure want to join again if I got opportunity.

Dislikes

Everything was so perfect it's a best bank .so negative comments on hsbc

Work Details

Got exciting work on daily basis but no pressure.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 04 Oct 2019

Likes

Best place to work

Dislikes

Nothing

Work Details

Customer service

Work days: Monday to Friday (Flexible Timings)

Customer Service Executive in Visakhapatnam

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 16 May 2019

Likes

Work life balance

Dislikes

Career development

Work Details

Common reporting standards

Work days: Monday to Friday (Flexible Timings)

Customer Service Executive in Visakhapatnam

Trading, Asset & Wealth Management Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 06 Nov 2018

Likes

Learning new things

Dislikes

Internal politics

Work Details

Exicting

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Rcc Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 14 Sep 2018

Likes

Nothing

Dislikes

Nothing

Work Details

Boring

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 22 Feb 2020

Likes

Ambience

Dislikes

Lack of job security

Work Details

Data entry banking back office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

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Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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AmbitionBox has 21 HSBC Bank reviews submitted by HSBC Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HSBC Bank is the right company for you. 77% of employees reported the...Read more

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HSBC Bank Customer Service Executive Reviews

HSBC Bank Customer Service Executive Reviews

21 reviews found

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