Home Credit Finance Customer Service Representative Reviews
based on 8 reviews
Updated 9 Jan, 2023
Overall Rating
4.6/5
How AmbitionBox ratings work?
Category Ratings
4.1
Company culture
3.9
Job Security
3.5
Work-Life balance
3.5
Skill development
3.4
Work Satisfaction
3.4
Promotions/Appraisal
3.3
Salary & Benefits
Home Credit Finance is rated
4.6 out of 5 stars on
AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Home Credit Finance is rated
4.6 out of 5 stars on
AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
8 reviews found
Sort by:
Popular
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 09 Jan 2023
Likes
I have spent my 3.5 years in home credit and it was too valuable for me because I am lernt many more.
Dislikes
No dislike about it home credit
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
gurgaon sewa tower
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Oct 2021
Likes
All is good
Dislikes
nothing else
Work Details
Work days: Rotational Shift
(Flexible Timings)
Similar companies for Customer Service Representative
Customer Service Representative in
Gurgaon / Gurugram
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 May 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. Company policies are good, appraisal are gair and they give good salary hike and bonus every year.
Dislikes
NA
Work Details
The job is quite interesting.
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Representative in
Bangalore Rural
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 09 Apr 2021
Likes
Good job security
Dislikes
Cont able to see salary hike
Time pantulity
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Navi Mumbai
Call Center Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Apr 2021
Likes
No problem
Dislikes
Target to employees and more pressure in job
Work Details
Bad
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Gurgaon / Gurugram
Representative Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Aug 2020
Likes
Good work environment and culture teammates are supportive
Dislikes
There are a lot of politics and the management doesn't address our issues.salary not to enough survive in Delhi NCR.
Work Details
I learnt everything on the job
Work days: Monday to Friday
(Flexible Timings)
Customer Service Representative
Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Mar 2019
Likes
Nothing to like in home credit
Dislikes
company never think about employee.poor salery ,no benifits for employer future ,
Work Details
its hectic .company creates distance to home from employee ....
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Home Credit Finance.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Sales Officer in
Mumbai
Full Time
·
Voice \/ Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Only the incentive part was good nothing else
Dislikes
There is no work culture as well no helping hands Hr always takesanager sides in every situation. No one can stand for employees
Team Lead in
Gurgaon / Gurugram
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Best growing company n
Dislikes
No one
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Sales Manager in
Meerut
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Nov 2024
Likes
Culture is very good of the company.
Dislikes
Nothing to here to dislike.
Team Lead in
Bangalore / Bengaluru
Full Time
·
Tele sales Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 09 Nov 2024
Likes
Learning experience was very helpful
Dislikes
Top management is not cooperative at all.
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 30 Oct 2024
Likes
Work life balance
Dislikes
Salary & Benefits
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Sales Officer in
Bhubaneswar
Full Time
·
Customer Success, Service & Operations - Other Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 01 Oct 2024
Likes
NOT SATISFIED FORM THIS COMPANY
Dislikes
ITS TAKE NECCESSERTY ACTIOON TO INCRESE IN EMPLOYEE STABILITY
Senior Associate in
Ranchi (working remotely)
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 17 Sep 2024
Likes
Company is a best..
Dislikes
Bast job home credit
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Associate in
Bareilly
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Sep 2024
Likes
Good environment n support for all senior..
Dislikes
No
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Risk Management & Compliance - Other Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 02 Sep 2024
Likes
Home credit is a good company.good salary good incentives.
Dislikes
No job security and no promotions.
Team Lead in
Mumbai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 08 Aug 2024
Likes
Environment
Dislikes
Favouritism,Job Security,Rest all are good
Other Home Credit Finance Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Delivery Executive in
New Delhi
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Dec 2024
Likes
Forgotten about that too much work done but not the same thing with you all night long
Dislikes
How much work you think about these work and I'm going home for dinner tonight work done before about that and then
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Quality Assurance Analyst in
Gurgaon / Gurugram
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Dec 2024
Likes
Home Credit is a great place to work and you'll definitely enjoy working here because of an excellent working environment with fun and leanings
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Sales Associate in
Bhopal
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 21 Nov 2024
Likes
Good salary incentive and company policies.
Dislikes
Company ASM forced me for change your POS and make relationship with POS owner, mere NO bolne pr usne mujhe company se terminate krwa kr meri id deactivate krwa kr resign likhwa liya. Choice is yours abhi employees change ho gye hai.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Executive in
Gurgaon / Gurugram
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Oct 2024
Likes
working culture is very good.
easy work life ,team mates are very helpful and supportive.
Dislikes
salary increament and promotiono
Work Details
Work policy:
4 work from home allowed in a month
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Manager in
New Delhi
Full Time
·
Marketing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 17 Oct 2024
Likes
I got good leader hence guidance
Learning from cross country teams.
Leader from different regions always in India office hence help for broader product and domain understanding
Dislikes
People are more on meetings than actual work.
HR services are more manual than automated.
Less learning and skill enhancement opportunities.
Sales Trainer in
Gurgaon / Gurugram
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Sep 2024
Likes
Overall good experience here. I have learned many things here; however, the increasing rate of compensation is not satisfactory.
Dislikes
Compensation Process
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Senior District Sales Manager in
New Delhi
Full Time
·
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 11 Jun 2024
Likes
Promotion if you top performer in all your kpi perameter.
Dislikes
Work life balance is not good in this company. You will not enjoy your life with your family. Senior create a work pressure on Daily basis. Even you will not take rest in your weekend or weekly off.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
DSA Manager in
Gurgaon / Gurugram
Full Time
·
Enterprise & B2B Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 23 May 2024
Likes
Nothing
Dislikes
I interviewed there on 6th May'23 and got selected, same was informed to me via mail. However, post that no response from there after following up with them for 3 weeks I came to know that they have put that position on hold.
Work Details
Work timings: Strict Timings
Quality Assurance in
Gurgaon / Gurugram
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 12 May 2024
Likes
When the management team was from foreign the company was good and productivity and giving early appraisal. Can you imagine we have worked for three years without any appraisals. There is no appraisals policy for QA in home credit.
Dislikes
Appraisals there is no appraisal policy for QA, poor management, customer data base.
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Specialist in
New Delhi
Full Time
·
Compensation & Benefits Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 06 May 2024
Likes
Nothing
Dislikes
Poor Management, gender partiality, Bad behaviour by employees with each other. Overall in my 08 years of experience home credit has the worst work environment.