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HGS
Comparebased on 7k Reviews
Video summary
Filter reviews by HGS Voice Process Executive Reviews
Rating distribution
Category Ratings
Work-life balance
Job security
Skill development
Company culture
Salary
Promotions
Work satisfaction
What employees say about HGS?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
80% employees reported
Flexible timing
50% employees reported
Within city
50% employees reported
View more detailed insights
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6 reviews found
Voice Process Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good response
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Every process is good no dislikes
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Employer’s Response
Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.
Voice Process Executive in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
FIRST JOB, I GOT ENCOURGEMENT,
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
NONE
Work Details
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
What people are saying about HGS
Voice Process Executive in Bengalore
Lending Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Team leader support and colleagues support
Dislikes
Always chamachagiri got promotion and salary increment and neglect others and if we take leave they are giving extra shift in sunday and if customer behaved rude or abuse they not taking any action.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Voice Process Executive in Somajigida
Voice Process Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Security
- Skill development - Excellent
- Job security - Excellent
- Work-life balance - Excellent
Dislikes
About package
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Bad
Work Details
No
Work timings:Â Strict Timings
Work related travel:Â This job involves Travel Within City.
Employee Benefits
Nothing
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best:)
Voice Process Executive in Bangalore / Bengaluru
Collection Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Thanks for being a part of this organization bcz i learned more things, and team members will support Lke a brothers n sisters. Thanks for caring thanks for giving opportunity to work this organization.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing i dislike in this work
Work Details
I came for a work, but after that I learned about process and ready to get higher promo good supportive its helpful for me. What they are conducting meeting n all it is helpful for my life..
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Voice Process Executive in Nungambakam
Full Time
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
very bad company and very bad Tls, managers I will never recommend any body to work in this company
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Hi! We are extremely sorry to hear about your unpleasant experience at HGS. We would like to learn more to make things better. Kindly write to us at Talk2us@teamhgs.com
Similar Designation Reviews
Customer Service Executive in Mumbai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
They seem to like some people and they will only favour those people they don't see efforts put in equally, they don't care about you if they just don't like you. They under pay you despite having big clients like viacom and jiohotsar and they pay you peanuts and expect the world from you, if you don't like politics this company will force you to be a part of it, TLs and manager will do things for some and not for the others. Nothing is properly documented so they just feel they can do anything to you and TLs there mostly except for one are all changing all the time , they won't make you grow there and will hire some fool from outside on a affordable salary , so what happens with such companies which are many in India, you end up having agents who knows the process better than the manager , what is the use of joing this company?? While I worked there TLs just joined and left, they will make you work over time and expect you to understand when it's business needs but won't pay you for over time. They said they will pay you 150 rupees for incentives which was for a day or two if you did about 200 odd cases, if your standards are low and you really are below the poverty line then maybe 150 rupees is a big deal to you but for people who want to grow then HGS is not the place for you....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Employer’s Response
Hello! We sincerely apologize for the unfortunate experience you had at HGS. To help us improve, we would appreciate it if you could share more details. Please don't hesitate to contact us at Talk2us@teamhgs.com.
Process Associate in Hyderabad / Secunderabad
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good place working environment is professional.
Dislikes
Team leader are rude behavior. Whole 24/7 working. In week off also they will be make work with employees.
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings:Â Strict Timings
Work related travel:Â This job involves Travel Within City.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Senior Associate in Mumbai
Full Time
Payroll & Transactions Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security
Dislikes
Work environment is very terrible especially at goregaon branch,lot of politics favouritism, work pressure, manager is not providing proper guidance and support,also he is not allowed to take any sudden leave, lack of team handling
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings:Â Strict Timings
Work related travel:Â This job involves Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Service Associate in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Liked nothing at all
Dislikes
Salary is around 23 to 28k ctc. In the name of dynamic process there is no urge to develop a stream to the process Favoritism is at top from superiors, offcourse for females only. (IYKYK) Contract which gets renewed every month, Hopes are given that we will put you on pay role, but even after hardwork and efforts nothing is granted to you. No job security at all
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Employer’s Response
Hello! We sincerely apologize for the unfortunate experience you had at HGS. To help us improve, we would appreciate it if you could share more details. Please don't hesitate to contact us at Talk2us@teamhgs.com.
Sales Executive in Chennai
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Work-life balance - Good
Dislikes
- Skill development - Poor
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Technical Support Engineer in Bangalore / Bengaluru
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Employer’s Response
Hi! Thank you for taking the time to rate us. We wish you success now and always! We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Overall Rating
Senior Associate in Hyderabad / Secunderabad
Full Time
Audit & Control Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
Ji
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings:Â Flexible Timings
Work related travel:Â This job involves International Travel.
Employer’s Response
Hi! Thank you for taking the time to rate us. We wish you success now and always! We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Senior Associate in Bangalore / Bengaluru
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Employer’s Response
Hi! Thank you for taking the time to rate us. We wish you success now and always!
Overall Rating
Team Lead in Mumbai
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Employer’s Response
Hi! Thank you for taking the time to rate us. We wish you success now and always!
Overall Rating
Customer Service Associate in Indore
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
- Promotions - Poor
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best :)
Other HGS Reviews
Team Lead Operations in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Employees are friendly and they don't have any racism
Dislikes
Management is micromanaging things. They dont have a proper method to track performance. Favorism is there in upper management and they only promote their babies
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Payroll Operations Associate in Mumbai
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I enjoy working at HGS because of its supportive work environment, learning opportunities in payroll operations, career growth prospects, and a positive company culture that values employees.
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
While HGS offers great learning opportunities and a supportive work environment, at times, workload management and career progression could be improved. Streamlining processes and enhancing growth opportunities would make it an even better place to work.
Work Details
Work days:Â Alternate Saturday off (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Payroll Operations Associate in Mumbai
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company invests in employee development by enhancing their knowledge, skills, and process understanding while ensuring a comfortable work environment.
- Skill development - Good
- Job security - Good
Dislikes
Salaries and benefits should be more competitive and aligned with the responsibilities of the role.
- Salary - Poor
- Promotions - Bad
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Payroll Associate in Mumbai
Full Time
Payroll & Transactions Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time
- Job security - Good
Dislikes
Only office in time considered not out time. While payroll time no proper dinner or snacks facility, no leave encashment facility, no incentive facility, no recognition of work, no motivation prizes in RNR, no entertainment factor etc.
- Promotions - Poor
- Company culture - Poor
Work Details
Work policy: 3 days/week from office
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Process Associate 3 in Hyderabad / Secunderabad
Full Time
Finance & Accounting - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Timely pay, they don't hold your salary
Dislikes
Fake hopes of appraisal, they don't give give anything documented. Fake hopes of IJP'S No job security, you can be kicked out anytime. Too much politics Everyone hungry to steal credit.
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Senior Process Consultant in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I have good experience in this company, satisfied also but expecting more.
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Basic salary is low in this company,they will give shift allowance but not satisfied.
Work Details
Work policy: If any requirement then only will go to office other wise work from home only .
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Payroll Associate in Mumbai
Full Time
Payroll & Transactions Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good experience for a fresher, then you're better off switching as Theres no growth in terms of skill, compensation etc. Flexible timings and Alternate Saturdays Off. Can opt for WFH.
Dislikes
If you're in a bad team your experience Will be ruined. Salary is low and growth is stagnant. Somedays there's so much work it takes 12+ hrs shift during peak Payroll periods. Also some people are Nice, Many aren't. But management is stingy. Culture is quite dull. It's a mediocre at best company to add in your resume.
- Salary - Bad
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days:Â Alternate Saturday off (Flexible Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Executive Accountant in Navi Mumbai
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No Any Like About HGS.
Dislikes
In This Company No Work Life Balance, No work Satisfaction, Too much politics in office, no salary increment Maximum salary increment is capped at Rs 500 only. In this company work like data entry job no professional work. Office time 10 AM to 8 PM fixed.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Hello! We sincerely apologize for the unfortunate experience you had at HGS. To help us improve, we would appreciate it if you could share more details. Please don't hesitate to contact us at Talk2us@teamhgs.com.
Back Office and Sales Executive in Mumbai
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
No promotion from last year and no salary hike No job security No skill development Not at all satisfied with work culture Very Toxic environment Work politics 10/10 Work ethics 0/10 Professionalism 0/10
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Customer Relationship Officer in Kolkata (working remotely)
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Shift timing and nice training and monitoring
Dislikes
Pressure of AHT and fcr
Work Details
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This job involves Travel Within Country.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best :)
Tell us how to improve this page.
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AmbitionBox has 6 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 80% of employees reported the working days at HG...S as Monday to Saturday. 50% employees reported the work timings at HGS as Flexible timing. Read more- Home >
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