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HGS Operations Manager Reviews

Updated 15 Feb, 2025

Overall Rating

3.9/5

based on 14 reviews

Rating distribution

5

6 (42.9%)

4

3 (21.4%)

3

1 (7.1%)

2

0 (0%)

1

4 (28.6%)

Category Ratings

4.3

Job security

4.3

Work-life balance

3.9

Work satisfaction

3.6

Skill development

3.5

Company culture

3.5

Salary

3.3

Promotions

What employees say about HGS?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

64% employees reported

Flexible timing

45% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

1.0

Rated by Women

1 reviews

3.9

Rated by Men

12 reviews

HGS is rated 3.9 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the ... Read more

HGS is rated 3.9 out of 5 stars on AmbitionBox, based on 14 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

14 reviews found

Sort by: Popular

Operations Manager in Mumbai

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Feb 2025

Likes

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Employer’s Response

Hi! Thank you for taking the time to rate us. We wish you success now and always!

Overall Rating

Operations Manager in Kolkata

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 23 Oct 2024

Likes

Work life balance

Job security - Good
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Appraisals does not happen on yearly basis

Work Details

Work days: Monday to Friday

Work related travel: This job involves Travel Within Country.

Employer’s Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

What people are saying about HGS

View All

Excel Learning Options

Hi Everyone, need your suggestions on learning excel, I get confused and sometimes can't understand the reports and calculations in the excel files, do others also face this kind of issues, please reply on how to overcome this kind of challenge and way of learning and mastering the excel.

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Operations Manager in Hyderabad / Secunderabad

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Oct 2023

Likes

Good company to work with.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.

Operations Manager in Hyderabad / Secunderabad

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Mar 2021

Likes

Need to improve the leadershi

Dislikes

Leadership behavior very bad and no support when needed.

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Poor

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.

Operations Manager in Bangalore / Bengaluru

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Apr 2021

Likes

Job Security and the company work culture is outstanding and cannot be matched with other organization. Every employee is respected no matter their age, caste, work or designation.

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Compensation is moderate, have opportunities to improve

Work Details

General Management.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Employer’s Response

Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.

Operations Manager in Hyderabad / Secunderabad

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 May 2022

Likes

Shift timings

Dislikes

No learnings but high politics

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Employer’s Response

Hi! We are extremely sorry to hear about your unpleasant experience at HGS. We would like to learn more to make things better. Kindly write to us at Talk2us@teamhgs.com

Operations Manager in Bangalore / Bengaluru

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 16 Aug 2021

Likes

First job

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Employer’s Response

Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.

You are reading trusted reviews. Keep reading to find out more about HGS.

Operations Manager in Bangalore Rural

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 11 Apr 2021

Likes

Job security

Job security - Good

Dislikes

Work culture, management ( especially ones I use to report, My SR/LOB head.)

Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

It was good, only concern I had was management diparity.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

Discover interview dos and don'ts from real experiences

Operations Manager in Mysuru / Mysore

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Jan 2020

Likes

Nothing specific

Dislikes

Lack of communication by senior leaders

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Day to day operations

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Operations Manager in Bangalore / Bengaluru

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Jun 2020

Likes

Leadership team is very much supportive

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I have nothing to dislike at Hinduja

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Operations Manager in Mumbai

Operations Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Sep 2018

Likes

Only travel

Dislikes

Worst work life balance, no learning, sick politics, no appreciation, no defined role

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Operations Manager in Durgapur

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 29 Jun 2022

Likes

Gives opportunity to every individual to learn and grow

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Work Details

Very good and exciting

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving toward success and we are glad that you see the value in it as well! We wish you all the best:)

Operations Manager in Bangalore / Bengaluru

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 16 Mar 2018

Likes

It's a great place to work.. Work culture & environment is excellent..

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

NA

Work Details

It's exciting

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Operations Manager in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

posted on 26 Apr 2024

Employer’s Response

Hi! Thank you for taking the time to rate us. We wish you success now and always!

Overall Rating

More about working at HGS

HQ - Bangalore/Bengaluru, Karnataka, India
BPO
10k-50k Employees (India)
Public
Emerging Technologies

Tell us how to improve this page.

HGS Operations Manager Reviews by Locations

HGS Operations Manager Bangalore / Bengaluru Reviews

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Show more
HGS Team Lead Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 64% of employees reported the working days at H...GS as Monday to Friday. 55% employees reported the work timings at HGS as Strict timing. Read more

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HGS Operations Manager Reviews

HGS Operations Manager Salary

based on 68 salaries

₹7 L/yr - ₹13.2 L/yr

At par with the average Operations Manager Salary in India

View more details

Employee Benefits for HGS Operations Manager

Office cab/shuttle

1 total response

International/On-site exposure

1 total response

Child care facility

2 total responses

Health insurance

2 total responses

+4 more benefits

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