Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

HGS

Compare

3.8

based on 7k Reviews

Video summary

Filter reviews by

HGS Customer Support Executive Reviews

Updated 14 Apr, 2021

Overall Rating

3.6/5

based on 2 reviews

Rating distribution

22 (42.3%)

13 (25.0%)

11 (21.2%)

2 (3.8%)

4 (7.7%)

Category Ratings

3.7

Skill development

3.4

Work-life balance

3.3

Company culture

3.3

Salary

3.3

Work satisfaction

3.2

Job security

3.2

Promotions

Jobseekers also viewed

Teleperformance Reviews

3.9

• 30.6k reviews

Concentrix Corporation Reviews

3.7

• 27.2k reviews

iEnergizer Reviews

4.6

• 23.2k reviews

WNS Reviews

3.4

• 12.4k reviews

Infosys BPM Reviews

3.6

• 10.1k reviews

Conneqt Business Solutions Reviews

3.6

• 9k reviews

Omega Healthcare Reviews

3.7

• 5.1k reviews

Firstsource Solutions Reviews

3.6

• 4.7k reviews

R1 RCM Reviews

3.9

• 3.5k reviews

Conduent Reviews

3.5

• 2.7k reviews

Foundever Reviews

3.6

• 2.1k reviews

IntouchCX Reviews

2.9

• 2k reviews

Sagility Reviews

3.9

• 1.9k reviews

TaskUs Reviews

3.3

• 1.7k reviews

Altruist Technologies Reviews

3.1

• 1.5k reviews

TTEC India Reviews

3.7

• 1.3k reviews

TELUS Digital Reviews

3.7

• 1.3k reviews

MiraMed Ajuba Reviews

3.9

• 1.1k reviews

1point1 Solutions Reviews

3.3

• 903 reviews

iQor Global Services Reviews

3.4

• 892 reviews

Top Mentions in HGS Customer Support Executive Reviews

2 reviews found

Sort by: Popular

Customer Support Executive in Mumbai

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 14 Apr 2021

Likes

Working at client location was the best part of working with HGS

Skill development - Good
Company culture - Good

Dislikes

Company is worst to work with as they hire people on contact basis for more then a year. No job security. Make you work for Longer hours for free. No appreciation. No respect towards the agents.

Salary - Poor
Job security - Bad
Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Hi, thanks for your review. Your feedback is valuable to us. We would like to hear more about your experience to understand how we can make things better here. Please write to us at Talk2us@teamhgs.com

Customer Support Executive

Accounting & Taxation Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Nov 2019

Likes

Job security and work environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work-life balance

Work Details

Inbound process

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about HGS

View All

a team lead

Excel Learning Options

Hi Everyone, need your suggestions on learning excel, I get confused and sometimes can't understand the reports and calculations in the excel files, do others also face this kind of issues, please reply on how to overcome this kind of challenge and way of learning and mastering the excel.

Got a question about HGS?

Ask anonymously on communities.

Customer Support Executive Jobs at HGS

View all

Customer Support Executive

Thane, Navi Mumbai

1-2 Yrs

₹ 2-2.25 LPA

Tell us how to improve this page.

HGS Customer Support Executive Reviews by Locations

HGS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 49% of employees reported the working days at HG...Read more