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a team lead
16h
Dealing with Tough Teammates
How to deal with aggressive teammates, as a Team leader my way of working is very normal and nice but I feel this niceness is costing me alot, my teammates when I don't question about their work they act normal but when I ask a about their work status they get triggered, for example one of my teammates was not logging in time while working from home and when there is no work he is going out of home without my permission when I have asked him about why he didn't inform he got angry and talked to me in very high tone, I felt my niceness is costing me alot, I feel I have to be very taught like other TLs, I felt very bad how he spoke to me, do others also face these kind of issue, please give me some suggestions.
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People also ask about HGS's Customer Support Executives
Is HGS a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 52 employee reviews, it's clear that most customer support executives have an average experience working at HGS. Skill development holds the highest rating at 3.7, while job security is rated the lowest amongst all factors at 3.2. Read reviews about skill development and job security on AmbitionBox.
Does HGS pay their Customer Support Executives well?
According to AmbitionBox reviews, HGS customer support executives rate their salary and benefits at 3.3 out of 5, based on 52 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's customer support executives salaries here and to read reviews specifically about salary and benefits at HGS for customer support executives, click here.
How is the work culture at HGS for Customer Support Executives?
Work culture at HGS for customer support executives is rated 3.3 out of 5 by 52 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HGS for customer support executives, click here.
How is the job security at HGS for Customer Support Executives?
Based on 52 reviews on AmbitionBox, HGS's customer support executives rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at HGS for customer support executives, click here.
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Gender Based Ratings for HGS Customer Support Executive
based on 45 reviews
Rated by 20
Women
Rated by 25
Men
Working Days for HGS Customer Support Executive
based on 52 reviews
Rotational Shift
49%
Monday to Saturday
30%
Monday to Friday
8%
Other
8%
Alternate Saturday off
5%
Work Timings for HGS Customer Support Executive
based on 52 reviews
Flexible timing
Strict (9.30am - 6pm)
Strict (9.30am - 6.30pm)
65%
5%
5%
25% employees reported other strict timings
Shift Timings for HGS Customer Support Executive
based on 52 reviews
Day shift
Night shift
92%
8%
Business Travel for HGS Customer Support Executive
based on 52 reviews
No travel
59%
Within city
41%
8%
less
than the average Customer Support Executive Salary in India
View more details
Office cab/shuttle
3 total
responses
Health insurance
1 total
response
Job/Soft skill training
5 total
responses
Cafeteria
2 total
responses
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