HGS is rated
3.7 out of 5 stars on
AmbitionBox, based on 137 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
3.7 out of 5 stars on
AmbitionBox, based on 137 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HGS Customer Care Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
137 reviews found
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Popular
Customer Care Executive in
Raipur
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Mar 2021
Likes
Yes because I'm a ax employee in hgs
Dislikes
No
Work Details
Better job and better sallery
Work related travel: This job involves
Travel Within City.
Employee Benefits
all benefits
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Care Executive in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Apr 2021
Likes
Work culture and management was really good
Dislikes
No
Work Details
Really good
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Care Executive in
Chennai
H Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Jan 2020
Likes
Worst environment ever..
Worst TL, manager especially mrs. Seena
Dislikes
Worst
Customer Care Executive in
Noida
cee Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 18 Nov 2019
Likes
nil
Dislikes
everything
Work Details
poor work
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru
Ezetap Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Apr 2019
Likes
I have alredy worked in hgs novel tech park kudlu gate in ezetap.worst experience ever.every 1 are disatisfied except yeshwanth chamcha. Yeshwanth do not no how to behave with girls. Remove yeshwanth from process every 1 will work or else every 1 will abscond.
Dislikes
Behaviour of manger is worst
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Care Executive in
Pune
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Aug 2020
Likes
Security is very impressive and good. Work culture is great, management is very Good in salary. Policies is to be ok Only.
Dislikes
Communication gap between Company and employe.
Work Details
Unforgettable and very much I learnt.
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 03 Oct 2019
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
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HGS.
Customer Care Executive in
Indore
Cre Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 31 Dec 2019
Likes
Good working environment
Dislikes
Good environment
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
There was no dislike about hgs it was a very good platform for freshers
Work Details
The job is quite interesting! Struggled a bit in the beginning as there was no formal session. I learnt everything on the job.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Care Executive in
Nagercoil
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Feb 2020
Likes
Such a wonderful experience of my life. Miss u hgs
Dislikes
Salary low
Work Details
Work timings: Flexible Timings
Customer Care Executive in
Pune
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 May 2019
Likes
Very Bad
Dislikes
Trainer is very rude n overacting, very bad nature
Customer Care Executive in
Mysuru/Mysore, Karnataka
Domestic customer service, Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Jul 2022
Likes
Am very happy to say I was an employee of HGS ( Hinduja Global Solutions) Mysore it was a great place to work. I wish I could join again if it starts in Mysore.
Dislikes
Nothing unfavorable things.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for showing interest in joining HGS. Please apply to our current job openings on https://www.joinhgs.com/in/current-openings. We wish you all the best:)
Customer Care Executive in
Durgapur
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Oct 2021
Likes
Skill development
Dislikes
No
Work Details
Nice
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Care Executive in
Bangalore / Bengaluru
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 07 Mar 2019
Likes
Domestic voice have 5 days working
Work Details
Boring
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Navi Mumbai
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 21 Mar 2021
Likes
No comments
Dislikes
No comments
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Rotational Shift
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Care Executive in
Pune
Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Sep 2019
Likes
Everything is good work insensitive all and they give a salary time to time and there is no issue of timing and breaks and week off
Dislikes
Everything is good but one thing is so bad for me on date of 25 my dad was no more on that's time i was goes to my hometown but after that company not allowed to joined a my job they direct declared to me absconded!! I am not happy
Work Details
Outbound process i am selling a credit card buy telephonic
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
Coupon , voucher
Customer Care Executive in
Hyderabad / Secunderabad
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 04 Mar 2019
Likes
My teammates is very good. And helpfull. And they mangmnt also good. I got salary on time . Work enviroment also good and i can easly manage . I wish i can do again in this company..
Dislikes
Dislike 🤔🤔🤔 ummm i can say that . I cant get a holiday on my festival 😂.
Work Details
When i was in hinduja global solutions. I reacve calls and sloving they prblms .
Work days: Rotational Shift
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Mysuru / Mysore
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jan 2021
Likes
Team leaders & managers support
Work Details
Interesting
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best:)
Customer Care Executive in
Mysuru / Mysore
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 01 Aug 2020
Likes
Good company and good friends
Dislikes
No
Work Details
Lifes better than
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Dec 2019
Likes
Good support, friendly atmosphere, I improved my skills
People also ask about HGS's Customer Care Executives
Is HGS a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 137 employee reviews, it's clear that most customer care executives have an average experience working at HGS. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about skill development and career growth on AmbitionBox.
Does HGS pay their Customer Care Executives well?
According to AmbitionBox reviews, HGS customer care executives rate their salary and benefits at 3.4 out of 5, based on 137 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's customer care executives salaries here and to read reviews specifically about salary and benefits at HGS for customer care executives, click here.
How is the work culture at HGS for Customer Care Executives?
Work culture at HGS for customer care executives is rated 3.6 out of 5 by 137 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HGS for customer care executives, click here.
How is the job security at HGS for Customer Care Executives?
Based on 137 reviews on AmbitionBox, HGS's customer care executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at HGS for customer care executives, click here.