HGS Customer Care Associate Reviews

Likes

Job security

Dislikes

Work environment is very terrible especially at goregaon branch,lot of politics favouritism, work pressure, manager is not providing proper guidance and support,also he is not allowed to take any sudden leave, lack of team handling

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Liked nothing at all

Dislikes

Salary is around 23 to 28k ctc. In the name of dynamic process there is no urge to develop a stream to the process Favoritism is at top from superiors, offcourse for females only. (IYKYK) Contract which gets renewed every month, Hopes are given that we will put you on pay role, but even after hardwork and efforts nothing is granted to you. No job security at all

Likes

Salary & benifits

Dislikes

Poor management, micro management at its peak,no cultural values, worst colleagues, partially & favourism in peak, worst work culture.. poor HR management.. poor safety for female employees in night. In name of rotational week off they will continue to give night shift forcefully for female Employees a hell.. don't ever join..

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Dislikes

Likes

Likes

Likes

Likes

Excellent company n work environment

Dislikes

Not Applicable

Likes

Timely pay, they don't hold your salary

Dislikes

Fake hopes of appraisal, they don't give give anything documented. Fake hopes of IJP'S No job security, you can be kicked out anytime. Too much politics Everyone hungry to steal credit.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I have good experience in this company, satisfied also but expecting more.

Dislikes

Basic salary is low in this company,they will give shift allowance but not satisfied.

Work Details

Work policy: If any requirement then only will go to office other wise work from home only .

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good experience for a fresher, then you're better off switching as Theres no growth in terms of skill, compensation etc. Flexible timings and Alternate Saturdays Off. Can opt for WFH.

Dislikes

If you're in a bad team your experience Will be ruined. Salary is low and growth is stagnant. Somedays there's so much work it takes 12+ hrs shift during peak Payroll periods. Also some people are Nice, Many aren't. But management is stingy. Culture is quite dull. It's a mediocre at best company to add in your resume.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

No Any Like About HGS.

Dislikes

In This Company No Work Life Balance, No work Satisfaction, Too much politics in office, no salary increment Maximum salary increment is capped at Rs 500 only. In this company work like data entry job no professional work. Office time 10 AM to 8 PM fixed.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Dislikes

No promotion from last year and no salary hike No job security No skill development Not at all satisfied with work culture Very Toxic environment Work politics 10/10 Work ethics 0/10 Professionalism 0/10

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Shift timing and nice training and monitoring

Dislikes

Pressure of AHT and fcr

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Semi Government cultural, no new learning, HR become project manager

Dislikes

No new learning, HR become project manager who lead Technical team, employees are between 40+ to 56 age are very lazy to adopt anything so they play politics, new employees are not welcome.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work environment: Some say the work environment is good, flexible, and supportive. Training and career development: Some say that HGS offers good training and opportunities for skill development. Global presence: HGS has a global presence, which can provide opportunities for international exposure. Friendly management: Some say that the management is friendly.

Dislikes

Low pay: Some say the pay is low and unlivable. Poor management: Some say the management is poor and doesn't appreciate hard work. No work life balance: Some say there is no work life balance and pressure. Unrealistic requirements: Some say the daily requirements are unrealistic. Lack of support: Some say there is no support on the workplace. Lack of clarity: Some say there is a lack of clarity in work related matters....Read More

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.