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HGS
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Filter reviews by HGS Call Center Executive Reviews
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What employees say about HGS?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
75% employees reported
Flexible timing
80% employees reported
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Gender based rating
Rated by Women
3 reviews
Rated by Men
3 reviews
Jobseekers also viewed
7 reviews found
Call Center Executive in Indore
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I m satisfied in hgs but I want the location on vizag because its near to my home can u plz help me
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
...
Work Details
Work days: Rotational Shift (Flexible Timings)
Call Center Executive in Guntur
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
Good experience.
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Timing and shifts
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
What people are saying about HGS
Call Center Executive (working remotely)
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
Improved my self and communication skill
Dislikes
Heavy presided work
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Call Center Executive in Mangaluru
Call Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
Hinduja global solution working time is good and also simple work... Breakshift is too good.. Its like collage life.. So want to continue in hinduja global solution. I have 1 and half experience with HGS. Thank you.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
AHT pressure.most customer using abuse word... And at a time escalation desk not free.. So this is the dislike otherwise H G S is good for working field...
Work Details
Its very interested... I learned more patience level,English knowledge, value of time.,
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Call Center Executive in Indore
Delhi postpaid Department
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Category Ratings
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Skill development
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Likes
I feel very good working in this company. The atmosphere is very good and many of my friends also made good. here I got training very well in this company. My manager is very good I got to learn A lot and I am constantly learning the way to talk I was taught very well here
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
It's very good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Call Center Executive in Durgapur
Retail & B2C Sales Department
Overall Rating
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Skill development
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Likes
Good work enviroment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary .
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
The job is quite interesting! Struggle a bit in the beginning as there was no formal training g session. I learnt everything on the job
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Call Center Executive in Indore
Retail & B2C Sales Department
Overall Rating
Category Ratings
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Skill development
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Likes
Awesome job
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Awesome job
Work Details
Work timings: Flexible Timings
Similar Designation Reviews
Senior Associate in Mumbai
Full Time
Payroll & Transactions Department
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Skill development
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Likes
Job security
Dislikes
Work environment is very terrible especially at goregaon branch,lot of politics favouritism, work pressure, manager is not providing proper guidance and support,also he is not allowed to take any sudden leave, lack of team handling
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Customer Service Associate in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
Liked nothing at all
Dislikes
Salary is around 23 to 28k ctc. In the name of dynamic process there is no urge to develop a stream to the process Favoritism is at top from superiors, offcourse for females only. (IYKYK) Contract which gets renewed every month, Hopes are given that we will put you on pay role, but even after hardwork and efforts nothing is granted to you. No job security at all
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Employer’s Response
Hello! We sincerely apologize for the unfortunate experience you had at HGS. To help us improve, we would appreciate it if you could share more details. Please don't hesitate to contact us at Talk2us@teamhgs.com.
Customer Support Associate in Mysuru / Mysore
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
Best
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Have a good experience
Process Associate in Hyderabad / Secunderabad
Full Time
Audit & Control Department
Overall Rating
Category Ratings
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Skill development
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Company culture
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Likes
good experience because of the work environment, training, and opportunities for growth
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Everything was good
Work Details
Work days: Monday to Friday (Flexible Timings)
Team Lead in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Job security is the key.
- Job security - Excellent
Dislikes
-Less salary. -No fair promotion
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Sales Executive in Lucknow (working remotely)
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
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Skill development
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Company culture
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Likes
Like
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Like like like like like like
Employer’s Response
Hello! We value the feedback you've provided, and as a company, we are committed to constantly enhancing our employee services. We wish you the very best during your time here at HGS and in all your future endeavors. Good luck!
Sales Manager in Navi Mumbai
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
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Skill development
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Likes
Awesome I like this.
Dislikes
Nothing
- Job security - Poor
- Promotions - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best :)
Team Lead in Mysuru / Mysore
Full Time
Non Voice Department
Overall Rating
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Skill development
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Likes
Learn many things like commutation skill leadership skills many more
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Like
Employer’s Response
Hello! We value the feedback you've provided, and as a company, we are committed to constantly enhancing our employee services. We wish you the very best during your time here at HGS and in all your future endeavors. Good luck!
Process Associate in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
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Likes
Friendly
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
New new rules which is need not want
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best :)
Senior Associate in Mumbai
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Lack of knowledge, strict timings irrespective of work, no proper work alloted
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Other HGS Reviews
Senior Business Analyst in Mumbai
Full Time
Technology / IT Department
Overall Rating
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Skill development
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Company culture
Work-life balance
Likes
Semi Government cultural, no new learning, HR become project manager
- Job security - Good
Dislikes
No new learning, HR become project manager who lead Technical team, employees are between 40+ to 56 age are very lazy to adopt anything so they play politics, new employees are not welcome.
- Salary - Poor
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Quality Analyst in Mysuru / Mysore
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary & benifits
- Salary - Good
Dislikes
Poor management, micro management at its peak,no cultural values, worst colleagues, partially & favourism in peak, worst work culture.. poor HR management.. poor safety for female employees in night. In name of rotational week off they will continue to give night shift forcefully for female Employees a hell.. don't ever join..
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relationship Officer in Durgapur
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment: Some say the work environment is good, flexible, and supportive. Training and career development: Some say that HGS offers good training and opportunities for skill development. Global presence: HGS has a global presence, which can provide opportunities for international exposure. Friendly management: Some say that the management is friendly.
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Low pay: Some say the pay is low and unlivable. Poor management: Some say the management is poor and doesn't appreciate hard work. No work life balance: Some say there is no work life balance and pressure. Unrealistic requirements: Some say the daily requirements are unrealistic. Lack of support: Some say there is no support on the workplace. Lack of clarity: Some say there is a lack of clarity in work related matters....Read More
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
HR Associate Operations in Mumbai
Full Time
HR Operations Department
Overall Rating
Category Ratings
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Skill development
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Work-life balance
Likes
There is no restriction for your ideas I like the management behaviour they treat their employees as an asset Every employee is very helpful for each other I am writing this all based on my 6 months of experience in HGS
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Associate in Mumbai
Full Time
HR Operations Department
Overall Rating
Category Ratings
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Skill development
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Promotions
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Company culture
Work-life balance
Likes
Okay
- Skill development - Good
- Job security - Good
- Company culture - Good
Dislikes
The higher ups have a good appraisal assessment but the associate are given a raise of 2000 in the appraisal cycle the discrimination is their while hiring as well for any position and also the team are given trainees freshers or interns to save the cost and when the error is done by them they throw the ball to us stating that why havent you check it. Where the team needs an experienced person the HR head states that teach them and make them experienced and the issue with that is once we teach them they leave so their is no help with that as well due the compensation and looking at the given appraisal....Read More
- Salary - Bad
- Promotions - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Claim Processing Executive in Bangalore / Bengaluru
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working environment is good, Culture they follow for each Religion is good. This Co is good for financial stable peoples who just need to spend their life time. And it’s good for freshers.
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
This company’s isn’t good for Salary, Appraisal, Can’t survive working here with the salary they provide. Garments peoples will earn more than here.
- Salary - Bad
- Promotions - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
DGM in New Delhi
Full Time
Other Hospital Staff Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
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Company culture
Work-life balance
Likes
Hinduja policy is god for one oTT there no policy for employees
Dislikes
There is HR Vaishali and she is not even want talk or listen employee problems
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Process Consultant in Chennai
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
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Likes
Best organisation for freshers to start their career I joined as a fresher and gained more knowledge about healthcare. Thanks to HGS!
- Skill development - Good
- Job security - Excellent
Dislikes
Appraisal and rotational shifts
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Process Consultant Trainee in Hyderabad / Secunderabad
Full Time
Payroll & Transactions Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
They make us work 2x times faster like robots. They will increase the targets frequently. During the initial days they will say 2 week offs but when the time passes they will ask us to work on the week offs in the name of deficit hours without showing the proper data. And the office politics are the worst they will have the personalgrudges which they will show during the appraisals and promotions....Read More
- Salary - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Executive in New Delhi
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
I worked very well in Hinduja and DBS Bank India Limited, worked with an honest team.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I worked very well in HGS pvt Ltd and DBS Bank India Ltd.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best :)
Tell us how to improve this page.
HGS Reviews by Designations
- HGS Customer Relation Officer Reviews
- HGS Senior Process Consultant Reviews
- HGS Process Consultant Reviews
- HGS Process Associate Reviews
- HGS Customer Care Executive Reviews
- HGS Team Lead Operations Reviews
- Show more
- HGS Team Lead Reviews
- HGS Associate Reviews
- HGS Claim Processing Executive Reviews
- HGS Quality Analyst Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 7 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 75% of employees reported the working days at HG...S as Rotational Shift. 80% employees reported the work timings at HGS as Flexible timing. Read more- Home >
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