HDFC Bank Customer Service Representative Reviews

Likes

strong brand reputation, dynamic work environment, excellent learning and development opportunities, supportive culture, focus on customer service, good career growth prospects, competitive compensation, and the ability to develop strong sales and financial management skills

Dislikes

SALARY ISSUE

Likes

Hdfc is good bank of my life and it is given good oportunity for sale and service for retail asset product

Dislikes

Bank is good and Management Managers are not good

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Customer can easy to access banking products digitally

Dislikes

Iam working home loans and too littile salary we cant manage anything single ruppeea incentive not credited

Work Details

Work policy: We need to work all days in field

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good option for growth in carrer and hdfc always support candidates who need transfers. Good support from hr deptt Criteria of permotion lil difficult but incentive structure is good

Dislikes

Work life balance .. timing issue for meeting and work culture.... calling like telel caller even if u have good postion or degree

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Great Adoption in digital journey.

Dislikes

Too much politics and try to fight internally in staff and put pressure to achieve the goal in Daily basis.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary benfits are good

Dislikes

Work culture poor, conflict between branch staff and other department staff, Supervisor issue alot,without any timley grooming they give higher position to employee,

Work Details

Work days: Alternate Saturday off (Strict Timings)

Likes

The new skills, confidence, customer engagement I learned there.

Dislikes

Some employee bad behaviour and after complaining also none actions were taken.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It's not bank work very bad experience over all pressure very High salary low but work 24hrs using your mindset

Dislikes

Sales pressure

Work Details

Work policy: No leave days

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Salary and skill development is good in hdfc bank.

Dislikes

Politics faces always a front ground staff always threatening to staff for transfer, rating and many more. If we say any suggestions or openion to seniors then they always write a mail that you have descipline issue you have attitude at work place and many more. If I say there are lots of problem and politics which junior and front staff face in all the branches by branch manager and cluster head. I get terminated on dec 4 2023 just because of politics by branch manager and cluster head. No complaint by customer no forgery done by me just branch manager complaint for me that I have signed a FD request form on behalf of customer. But there is no complaint by customer or any other person then also I get terminated and 2 month passed away I didn't get my relieving letter. Just tell me how I do work and how I survive my family . I have only on option and the option is suicide because If I didn't get reliving letter then I didn't get a job in any bank. So I need justice if you really think that then please give me a justice....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing I don't even recognise even single positive point about HDFC Bank specially for employees. Trust me if you are not getting job that's fine wait for sometime but don't join this HDFC bank

Dislikes

Everything is dislike first of all please teach all the employees specially for senior manager management how to talk with employees loudly speaking and unwanted target is not the job of Branch manager, cluster head or Zonal Head. Please Ignore All the Bank job. See I am not giving any where feedback but I received email multiple times that's why I am sending.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

I liked Nothing about it, pathetic

Dislikes

No increment in salary can you image 4%increment on your salary and you worked like a dog while year.. seniors treat you like there servant , no respect for employees.. it’s an horrible experience, no time for your own life.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Services and product variety. Customers of every income group can get benefitted from this bank by opening an account

Dislikes

No end time. Micro level management, making it a hell for entry level employees to work in . Good bank for customers but worst bank for employees

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

As it's no 1 bank in India and a top brand so working here is a privilege. Also I am based out in my home town that's the 2nd reason and 3rd reason is I am working in my preferred deptt and job profile

Dislikes

Ratings, Bonuses and Promotions are purely based on how good is your relationship with the superiors and hr has no role in it technically. They just follow the instructions from line department.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

HDFC Bank is a prominent and respected name in the banking industry. it offers its employees a range of advantages

Dislikes

A high pressure environment with demanding targets and long working hours. Impacts on work life balance

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Dislikes

Male dominated culture. Too much bias , aggression and favouritism. Rules are bent to promote favorite people while deserving ones are sidelined. Toxic culture where bosses scolding subordinates only to prove authority is considered normal. Increments are extremely poor.

Work Details

Work days: Alternate Saturday off

Work related travel: This is a desk job.

Likes

Scope with learning

Dislikes

Office politics & supervisor favouritism & poor appraisal policies & sales oriented Poor work life balance, poor working hours, calls employees on Sundays too during FY end

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.