HDFC Bank Customer Service Representative Reviews

Likes

It's not bank work very bad experience over all pressure very High salary low but work 24hrs using your mindset

Dislikes

Sales pressure

Work Details

Work policy: No leave days

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

If you are fresher in hdfc bank is good for as working in working capital group inhance your financial skills and analytics skills In hdfc bank my both supervisor are help and support me for my better carrier growth. I am very glad full and happy to work with hdfc bank..

Dislikes

NA

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

After merger of HDFC ltd into Bank staffs life is like more than hell. People see you as working in top bank except that there no satisfaction.

Dislikes

Culture in HDFC Bank is worse. To get rid of Internal politics you'll required atleast 1 yr. Senior don't care about you they wants business and business only. Can't say more than this. That there's no guarantee of your promotion even after 5 yrs in organisation, if you're not spacial child of senior in the chair.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Skill development and learning is quite excellent

Dislikes

Work life is very worst when you start you journey with this organisation you don’t get time for your persnol life also behaviour of management is rude and sales pressure is very high and extreme on Insurance Sales

Likes

strong brand reputation, good learning and development opportunities, a supportive work culture with helpful colleagues, competitive salary and incentives, and the potential for career growth within the organization

Dislikes

Some challenges include high work pressure,

Likes

No likes

Dislikes

Worst place to work. Credit Home loans dept is worst place to work. They don't let you live your life and their constant pressure affects your health mentally and physically.

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Work Balance life, Achievable decent Target, Incentives and Promotion, Product training and Banking services training very excellent

Dislikes

Nothing to say

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Have very big customer base therefore always have scope of learning and also all round experience developed in this organisation.

Dislikes

This is the main problem with all the banks. WORKING HOURS. Working hour guidelines are not followed at any level.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Bank's process, system, technology, very Ease to work with the software. Customer service parameters and Digital Banking...

Dislikes

Managers and Senior management of Eastern India are extremely sick mined. They torture employees every day like any thing. They doesn't allow employees to leave office before 9.30 pm every day. Office Politics and Favouritism are in blood of HDFC Bank Managers / Sr. Management.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The company culture is not upto the mark its negative. We are not enjoying at all while working. Not happy.

Dislikes

poor communication , only interact with sales staff and in drives almost equally targets are given to non sales .lack of career development , excessive workload ,poor work life balance and negative culture. Due to nearest branches presence the many staff not taking instruction of customer .they are sending as telling them this work will happens in big branch. but for target they al;low to do crores business but for services this all diverting to big branch. not getting time for simple talking to family as well while working. So much stress and pressure are given to staff....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Cleanliness in the premises.

Dislikes

Everything is bad, strange and toxic starting from work culture, to employer behavior till the part pertaining to target completion. Work in time is fixed but leaving time is not fixed it may extend up to 10-11 pm night

Work Details

Work related travel: This is a desk job.

Likes

One of the gaint player in banking industry. Only job security.

Dislikes

Too much work pressure. No backup if you are on leave. You have to start your work where you left before proceeding on leave. Always work is going in mind even though you are on leave.

Likes

A pride of being a employee of one of the top bank in world.

Dislikes

It depends on which department you are working. As I am working in so & so dept. so it's like working on festivals and holidays and just getting compensatory off rather than getting paid. There is more to talk about, not expected from hdfc bank.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary on time.

Dislikes

Good but,very High pressure for operation staff for sales work with,sales target of casa,fd, insurance,sip, other, In this organization there is nothing in operation work in retail branch banking. If sales pressure trun off from service satff then no job is better of it.

Likes

Incentive structure

Dislikes

Work life balance, sales pressure to utmost level to leave service, way of talking of managers to subordinates.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It's good in terms of work. We get enough time and it's comfortable in every way.

Dislikes

Their selfishness here means that the company shows business selfishly. They show more work as soon as they get a margin.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.