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3.2

based on 345 Reviews

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Groupon Customer Service Representative Reviews

based on 39 reviews
Updated 19 Nov, 2024

Overall Rating

3.0/5
How AmbitionBox ratings work?

Category Ratings

3.7

Salary & Benefits

3.3

Work Satisfaction

3.2

Company culture

3.1

Work-Life balance

2.9

Job Security

2.9

Skill development

2.6

Promotions/Appraisal

Top Mentions in Groupon Customer Service Representative Reviews

39 reviews found

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Career Advice
1w (edited)
projectenginer
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works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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People also ask about Groupon's Customer Service Representatives

Is Groupon a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 39 employee reviews, it's clear that most customer service representatives have an average experience working at Groupon. Salary & Benefits holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about salary & benefits and career growth on AmbitionBox.
Does Groupon pay their Customer Service Representatives well?
According to AmbitionBox reviews, Groupon customer service representatives rate their salary and benefits at 3.7 out of 5, based on 39 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Groupon's customer service representatives salaries here and to read reviews specifically about salary and benefits at Groupon for customer service representatives, click here.
How is the work culture at Groupon for Customer Service Representatives?
Work culture at Groupon for customer service representatives is rated 3.2 out of 5 by 39 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Groupon for customer service representatives, click here.
How is the job security at Groupon for Customer Service Representatives?
Based on 39 reviews on AmbitionBox, Groupon's customer service representatives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Groupon. To read reviews about job security at Groupon for customer service representatives, click here.

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Groupon Customer Service Representative Reviews by Locations

Groupon Reviews by Designations

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AmbitionBox has 39 Groupon reviews submitted by Groupon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Groupon is the right company for you. 90% of employees reported the worki...ng days at Groupon as Rotational Shift. 62% employees reported the work timings at Groupon as Flexible timing. Read more

Gender Based Ratings for Groupon Customer Service Representative

based on 35 reviews
3.1
Rated by 12 Women

Rated 4.1 for Salary & Benefits and 3.8 for Work Satisfaction

women
3.0
Rated by 23 Men

Rated 3.6 for Salary & Benefits and 3.4 for Company Culture

men

Working Days for Groupon Customer Service Representative

based on 39 reviews
Rotational Shift
90%
Monday to Friday
10%

Work Timings for Groupon Customer Service Representative

based on 39 reviews
Flexible timing
Strict (8.30pm - 4am)
Strict (11.30pm - 8.30am)
62%
8%
8%
22% employees reported other strict timings

Shift Timings for Groupon Customer Service Representative

based on 39 reviews
Night shift
Day shift
60%
40%

Business Travel for Groupon Customer Service Representative

based on 39 reviews
No travel
77%
Within city
23%
Groupon Customer Service Representative Salary
based on 226 salaries
₹2.5 L/yr - ₹5 L/yr
27% more than the average Customer Service Representative Salary in India
View more details
Employee Benefits for Groupon Customer Service Representative
cab
Office cab/shuttle
6 total responses
healthInsurance
Health insurance
3 total responses
childCareBenefits
Child care facility
2 total responses
meal
Cafeteria
6 total responses
+2 more benefits
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