Globiva is rated
3.4 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Globiva is rated
3.4 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Globiva Customer Support Associate Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
for
"salary"
Return to all reviews
Customer Support Associate in
Kolkata (working remotely)
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 01 Feb 2024
Likes
Work environment and support is there for you..
When u will be on your shift, all your colleagues and tl are there to support you..
Dislikes
There is no increment in salary as i am working on this from 2 years almost. But there is no increment, nd there is no job security, its totally depends on your work performance....
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Kolkata (working remotely)
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 14 Apr 2024
Likes
Salary on time
Dislikes
... There is no growth over here
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate (working remotely)
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 17 Sep 2024
Likes
The process supervisors are Good and friendly. They co-operate with me.
Dislikes
The salary structure, the way salaries are deducted without any reason , partiality in promotions
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate (working remotely)
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 19 Aug 2023
Likes
I really enjoyed the work as I got a good team with a great team leader. He sometimes was rude but he helps a lot. I also liked the pay culture of the company as every month I get the salary on time and also the benefits also I get.
Dislikes
I really don't like the management's behavior and also the rules of them and also the part of the promotion. As I noticed that management will give promotions only that candidates who oils them. And also they are not able to give the leave when you require. That's all .
People also ask about Globiva's Customer Support Associates
Is Globiva a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 4 employee reviews, it's clear that most customer support associates have an average experience working at Globiva. Work-Life balance holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about work-life balance and career growth on AmbitionBox.
Does Globiva pay their Customer Support Associates well?
According to AmbitionBox reviews, Globiva customer support associates rate their salary and benefits at 3.0 out of 5, based on 4 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Globiva's customer support associates salaries here and to read reviews specifically about salary and benefits at Globiva for customer support associates, click here.
How is the work culture at Globiva for Customer Support Associates?
Work culture at Globiva for customer support associates is rated 2.5 out of 5 by 4 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Globiva for customer support associates, click here.
How is the job security at Globiva for Customer Support Associates?
Based on 4 reviews on AmbitionBox, Globiva's customer support associates rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Globiva. To read reviews about job security at Globiva for customer support associates, click here.
Tell us how to improve this page.
Globiva Customer Support Associate Reviews by Locations