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Fusion

Compare

3.2

based on 183 Reviews

Filter reviews by

Fusion Customer Success, Service & Operations Department Howrah Reviews

Updated 4 Jan, 2025

Overall Rating

4.4/5

based on 5 reviews

Rating distribution

2 (40.0%)

1 (20.0%)

0 (0%)

Category Ratings

4.8

Company culture

4.5

Skill development

4.5

Work satisfaction

4.2

Job security

4.1

Work-life balance

4.0

Salary

3.8

Promotions

What employees say about Fusion?

Insights from employee reviews on AmbitionBox

Gender based rating

4.0

Rated by Women

1 reviews

4.5

Rated by Men

4 reviews

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5 reviews found

Sort by: Popular

Senior Team Leader in Howrah

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Jan 2025

Likes

Salary on time and IJP happening

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Customer Support Associate in Howrah

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Aug 2024

Likes

Good company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to say

Customer Care Executive in Howrah

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 17 Jul 2023

Likes

Culture is good

Company culture - Good

Dislikes

No Job security

Salary - Poor
Job security - Poor
Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

CCE in Howrah

Full Time

CCE Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 23 Dec 2022

Likes

Working environment gorgeous 🥰🥰

Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary issues

Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Howrah

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 17 Jul 2023

Likes

Friendly environment

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Too much pressure

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

View All

Salary Discussions, Hike & Promotions

fathersahaab

works at

AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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AmbitionBox has 5 Fusion reviews submitted by Fusion employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fusion is the right company for you.

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Fusion Reviews

Fusion Salaries in Customer Success, Service & Operations Department in Howrah

Customer Care Executive 5 salaries	₹1.2 L/yr - ₹1.5 L/yr
BPO Executive 3 salaries	₹1.2 L/yr - ₹1.5 L/yr
BPO Trainer 1 salary	₹1.1 L/yr - ₹1.1 L/yr
Senior Team Leader 1 salary	₹2.8 L/yr - ₹2.8 L/yr
Customer Service Executive 1 salary	₹1.6 L/yr - ₹1.6 L/yr