This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 2 Nov, 2024
Overall Rating
2.1/5
How AmbitionBox ratings work?
Category Ratings
4.1
Skill development
3.7
Promotions/Appraisal
2.8
Company culture
2.5
Work Satisfaction
2.3
Work-Life balance
2.1
Job Security
1.7
Salary & Benefits
Fusion CX is rated
2.1 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Fusion CX is rated
2.1 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
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Popular
Quality Analyst in
Durgapur
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Nov 2024
Likes
Growing myself
Dislikes
Delay on salary increment
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Durgapur
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Nov 2023
Likes
They had given me the opportunity to learn lean six sigma
Dislikes
Political situations and favourisms are such basic things in Fusion
People are more involved with Romance and poking other departments than doing the real work
There is no such thing as Job security. Eg: Search in youtube Fusion durgapur (They hired 30 advisors from a different state, they came along stayed in rent for a month did their training and on the next day they all were fired as they were not required.
At one night my colleague received a call, where he was told the department of WFM is getting dissolved and he does not need to come to the office from the next day
I have heard about suicide cases as well....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your feedback. We're glad you appreciated the Lean Six Sigma learning opportunity. We take your concerns about favoritism, job security, and workplace behavior very seriously. Sudden terminations and extreme distress cases are deeply concerning. We are committed to improving these areas and supporting our employees. Please reach out at hr.grievances@fusioncx.com to discuss further.
Best regards,
The Fusion CX Team
Quality Analyst in
Durgapur
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 07 Apr 2023
Likes
Fusion BPO services give promotion easily
Dislikes
Working here is not secure. As a supervisor level also working over here is not secure anytime company can ask you to resign due to their politics wothout any strict reason.
People also ask about Fusion CX, Durgapur Quality Analysts
How is Fusion CX to work for?
Fusion CX is rated 2.1 out of 5, based on 3 reviews by employees on AmbitionBox.
Fusion CX is known for Skill development which is rated at the top and given a rating of 4.1. However, Salary & Benefits is rated the lowest at 1.7 and can be improved. To know first hand how it is like to work at Fusion CX read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Fusion CX?
According to AmbitionBox ratings, Fusion CX employees rate its salary and benefits as 1.7 out of 5. You can know more about Fusion CX Salaries at AmbitionBox
How is the work culture at Fusion CX?
Work culture is rated 2.8 at Fusion CX by 3 employees. While job security is rated 2.1 and work-life balance is rated 2.3 at Fusion CX. Read detailed reviews by employees of Fusion CX on AmbitionBox.