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3.5

based on 1.4k Reviews

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Fusion CX Customer Care Executive Howrah Reviews

based on 18 reviews
Updated 25 Jul, 2024

Overall Rating

2.3/5
How AmbitionBox ratings work?

Category Ratings

2.7

Skill development

2.4

Salary & Benefits

2.3

Work-Life balance

2.2

Work Satisfaction

2.1

Job Security

2.0

Promotions/Appraisal

2.0

Company culture

Top Mentions in Fusion CX Customer Care Executive Howrah Reviews

18 reviews found

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Top Fusion CX Customer Care Executive Interview Questions

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Q1. 2- What is BPO and it's complete name?
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Q2. Do you have desktop or laptop? Are you familiar with sy ... read more
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Q3. Are you comfortable to solve customer queries over emai ... read more
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Q4. What are B2B, B2C and C2C as well?
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People also ask about Fusion CX, Howrah Customer Care Executives

Is Fusion CX, Howrah a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.3 out of 5 from over 18 employee reviews, it's clear that most customer care executives have a below average experience working at Fusion CX, Howrah. Skill development holds the highest rating at 2.7, while company culture is rated the lowest amongst all factors at 2.0. Read reviews about skill development and company culture on AmbitionBox.
Does Fusion CX, Howrah pay their Customer Care Executives well?
According to AmbitionBox reviews, Fusion CX, Howrah customer care executives rate their salary and benefits at 2.4 out of 5, based on 18 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Fusion CX, Howrah's customer care executives salaries here and to read reviews specifically about salary and benefits at Fusion CX, Howrah for customer care executives, click here.
How is the work culture at Fusion CX, Howrah for Customer Care Executives?
Work culture at Fusion CX, Howrah for customer care executives is rated 2.0 out of 5 by 18 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Fusion CX, Howrah for customer care executives, click here.
How is the job security at Fusion CX, Howrah for Customer Care Executives?
Based on 18 reviews on AmbitionBox, Fusion CX, Howrah's customer care executives rate job security at 2.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion CX, Howrah. To read reviews about job security at Fusion CX, Howrah for customer care executives, click here.

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Gender Based Ratings for Fusion CX Customer Care Executive Howrah

based on 16 reviews
3.6
Rated by 7 Women

Rated 4.0 for Salary & Benefits and 3.8 for Skill Development

women
1.6
Rated by 9 Men

Rated 2.0 for Skill Development and 1.9 for Salary & Benefits

men

Working Days for Fusion CX Customer Care Executive Howrah

based on 18 reviews
Monday to Saturday
36%
Rotational Shift
29%
Other
21%
Monday to Friday
14%

Work Timings for Fusion CX Customer Care Executive Howrah

based on 18 reviews
Strict (10am - 7pm)
Flexible timing
Strict (10am - 3pm)
24%
20%
16%
40% employees reported other strict timings

Shift Timings for Fusion CX Customer Care Executive Howrah

based on 18 reviews
Day shift
Night shift
80%
20%

Business Travel for Fusion CX Customer Care Executive Howrah

based on 18 reviews
No travel
78%
Within city
22%
Fusion CX Customer Care Executive Salaries in Howrah
based on 28 salaries
₹0.9 L/yr - ₹2 L/yr
At par with the average Customer Care Executive Salary in India
View more details
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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