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Engaged Employer

Frontizo Business Services

Compare

3.2

based on 157 Reviews

Filter reviews by

Frontizo Business Services Customer Service Associate Reviews

based on 29 reviews

Updated 1 Dec, 2024

Overall Rating

3.5/5

How AmbitionBox ratings work?

Category Ratings

3.4

Skill development

3.3

Work-Life balance

3.3

Work Satisfaction

3.3

Company culture

3.2

Job Security

2.7

Salary & Benefits

2.6

Promotions/Appraisal

29 reviews found

Sort by: Popular

Customer Service Associate in Chandigarh

Full Time

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 06 Nov 2024

Likes

when am join this comoany that time his best company but the managment will be toxic they not undstood agent pain and condition but the best think some pepole guide u proper

Dislikes

envoirment is toxic ... there is no value of perfomarcs and hardworking agents there is only headc work place company need to change some enviorments and the have promte agents behalf on parfomance

Customer Service Associate in Panchkula

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 05 Nov 2024

Likes

2 working days off.

Dislikes

Shift timings and OT requirements without a prior notice and getting leaves is so difficult even you have to beg for your leaves even if you cooperated with your TM and moreover shift is too long for total 10 hrs.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

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Customer Service Associate in Panchkula

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 01 Dec 2024

Likes

Culture

Dislikes

Politics and appraisal in the organisation

Customer Service Associate in Chandigarh

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 07 Oct 2024

Likes

Work culture

Dislikes

10 hours of shift.

Customer Service Associate in Panchkula

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 03 Oct 2024

Likes

very good experience. All norms and rules are very helpful to develop skills and internal virtues.

Dislikes

there is nothing for dislike.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Panchkula

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 17 Sep 2024

Likes

It’s a very good company for fresher

Dislikes

It’s a good company for fresher

Work Details

Work policy: Depends on your performance

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Panchkula

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 18 Oct 2023

Likes

Only the infrastructure

Dislikes

Fake hopes, false promises, favoritism and much more and apart from this their promotions are like ok we will promote uh within 9 months but we will not make ik documented then what the hell is the point of promotion this company is mess

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Frontizo Business Services.

Customer Service Associate in Panchkula

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 11 Aug 2023

Likes

Nothing is good

Dislikes

Everything is bad

Work Details

Work policy: Nothing

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Service Associate in Panchkula

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 17 Sep 2023

Likes

Good environment

Dislikes

It's good environment

Customer Service Associate in Panchkula

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 14 Mar 2023

Likes

I like nothing here

Dislikes

I dislike everything here

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Panchkula

Full Time

Customer service associates Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 22 Dec 2023

Likes

I like and enjoyed work with the Frontizo. I again want to do work with this if I get a chance.

Dislikes

There is nothing to dislike.

Customer Service Associate in Panchkula

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 12 Aug 2023

Likes

Nothing

Dislikes

Everything even the name

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Panchkula

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 19 Feb 2023

Likes

Overall good environment

Dislikes

Promotion chances are very less

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Plot no 1 anantraj techpark sec 22 panchkula

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 14 Oct 2024

Likes

Nothing

Dislikes

No work ethics followed here They hire anyone dont check there background their behavior their manners just hire anyone Even if a girl and a boy taljs regarding work , colleagues do soicy backbitching ...... No work ethics ....... Useless company

Customer Service Associate in Panchkula

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Aug 2021

Likes

I just want to say my all requirements are full filled

Dislikes

Nothing all is good and appreciated

Work Details

Awesome!

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Associate in Bangalore / Bengaluru

Full Time

Social & Public Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 01 Jul 2023

Likes

Environment ,process, people

Dislikes

That I stayed very less time there

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate (working remotely)

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 04 Sep 2023

Likes

Everything's really good, as a fresher you won't feel a lot of pressure that's the best thing work pressure is really low

Dislikes

Salary is very low

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mohali Chandigarh

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 18 Jun 2023

Likes

Amazing best company

Dislikes

NA not any dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in IT park panchkula

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 19 Jun 2022

Likes

The Cab service was good & they are taking responsibility to provide cab when an employee are feeling not well.

Dislikes

There was a contrct system for three months, I really don't like this tenure & salary hike for experienced person.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Associate in Chandighar

Accounting & Taxation Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

1.0

Work-Life Balance

posted on 21 Apr 2022

Likes

Job security. Work culture, management department, amazing

Dislikes

There is no any scope to next level Permotion.. It's totally depends on politics

Work Details

It a good company overall

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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Frontizo Business Services Customer Service Associate Reviews by Locations

Frontizo Business Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 29 Frontizo Business Services reviews submitted by Frontizo Business Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Frontizo Business Services is the right compa...Read more

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Frontizo Business Services Reviews >
Frontizo Business Services Customer Service Associate Reviews

Gender Based Ratings for Frontizo Business Services Customer Service Associate

based on 26 reviews

Rated 4.4 for Skill Development and 4.4 for Work-Life Balance

Rated 3.2 for Work Satisfaction and 3.1 for Skill Development

Working Days for Frontizo Business Services Customer Service Associate

based on 29 reviews

Rotational Shift

65%

Monday to Friday

20%

Other

15%

Work Timings for Frontizo Business Services Customer Service Associate

based on 29 reviews

Flexible timing

Strict (12pm - 10pm)

Strict (8.30pm - 6.30am)

57%

12%

25% employees reported other strict timings

Shift Timings for Frontizo Business Services Customer Service Associate

based on 29 reviews

Day shift

Night shift

86%

14%

Business Travel for Frontizo Business Services Customer Service Associate

based on 29 reviews

No travel

57%

Within city

43%

Frontizo Business Services Customer Service Associate Salary

based on 66 salaries

₹1.2 L/yr - ₹5 L/yr

At par with the average Customer Service Associate Salary in India

View more details

Employee Benefits for Frontizo Business Services Customer Service Associate

Health insurance

1 total response

Job/Soft skill training

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

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3.7

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3.7

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3.7

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HCLTech

3.6

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