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4.0

based on 10.3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Flipkart Customer Service Executive Reviews

based on 86 reviews
Updated 19 Nov, 2024

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

3.9

Skill development

3.9

Company culture

3.8

Work Satisfaction

3.8

Work-Life balance

3.7

Job Security

3.7

Salary & Benefits

3.6

Promotions/Appraisal

Top Mentions in Flipkart Customer Service Executive Reviews

86 reviews found

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Top Flipkart Customer Service Executive Interview Questions

View All
Q1. What do you understand by the name customer service
View answers (10)
Q2. What do kno about the BPO
View answers (5)

Get interview-ready with top interview questions

View all 6 questions
Q3. How to handle a hirated customer on call??
View answers (3)
Q4. What do you think about e commerce?
View answers (3)
Q5. What isName age home adderss & documents
View answers (2)

People also ask about Flipkart's Customer Service Executives

Is Flipkart a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 86 employee reviews, it's clear that most customer service executives have a positive experience working at Flipkart. Skill development holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.6. Read reviews about skill development and career growth on AmbitionBox.
Does Flipkart pay their Customer Service Executives well?
According to AmbitionBox reviews, Flipkart customer service executives rate their salary and benefits at 3.7 out of 5, based on 86 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Flipkart's customer service executives salaries here and to read reviews specifically about salary and benefits at Flipkart for customer service executives, click here.
How is the work culture at Flipkart for Customer Service Executives?
Work culture at Flipkart for customer service executives is rated 3.9 out of 5 by 86 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Flipkart for customer service executives, click here.
How is the job security at Flipkart for Customer Service Executives?
Based on 86 reviews on AmbitionBox, Flipkart's customer service executives rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Flipkart for customer service executives, click here.

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Gender Based Ratings for Flipkart Customer Service Executive

based on 78 reviews
3.7
Rated by 38 Women

Rated 3.8 for Company Culture and 3.7 for Skill Development

women
4.1
Rated by 40 Men

Rated 4.1 for Skill Development and 4.0 for Company Culture

men

Working Days for Flipkart Customer Service Executive

based on 86 reviews
Rotational Shift
41%
Monday to Friday
32%
Monday to Saturday
15%
Alternate Saturday off
6%
Other
6%

Work Timings for Flipkart Customer Service Executive

based on 86 reviews
Flexible timing
Strict (9am - 6pm)
Strict (1pm - 10pm)
59%
11%
3%
27% employees reported other strict timings

Shift Timings for Flipkart Customer Service Executive

based on 86 reviews
Day shift
Night shift
93%
7%

Business Travel for Flipkart Customer Service Executive

based on 86 reviews
No travel
75%
Within city
15%
Within country
7%
International travel
3%
Flipkart Customer Service Executive Salary
based on 296 salaries
₹1 L/yr - ₹5 L/yr
10% less than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
6 total responses
freemeal
Free meal
4 total responses
onsite
International/On-site exposure
3 total responses
retirement
Retirement benefits
2 total responses
+26 more benefits
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