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4.0

based on 10.8k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Flipkart Customer Service Executive Reviews

Updated 22 Feb, 2025
Overall Rating
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3.9/5
based on 89 reviews

Rating distribution

Category Ratings

3.8

Company culture

3.8

Skill development

3.7

Work-life balance

3.7

Work satisfaction

3.6

Job security

3.6

Salary

3.5

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What employees say about Flipkart?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

41% employees reported

Flexible timing

Flexible timing

60% employees reported

No travel

No travel

74% employees reported

View more detailed insights

Gender based rating

3.7
female

Rated by Women

41 reviews

4.1
male

Rated by Men

40 reviews

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Top Mentions in Flipkart Customer Service Executive Reviews
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89 reviews found

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Sopra Steria

Rated 4 for Job Security by our employees on AmbitionBox

Secure your future with a company that values your job stability.

Top Flipkart Customer Service Executive Interview Questions

asked in Customer Service Executive interview
Q1. What do you understand by the name customer service
View answers (10)
asked in Customer Service Executive interview
Q2. What do kno about the BPO
View answers (5)

Get interview-ready with top interview questions

View all 6 questions
asked in Customer Service Executive interview
Q3. How to handle a hirated customer on call??
View answers (3)
asked in Customer Service Executive interview
Q4. What do you think about e commerce?
View answers (3)
asked in Customer Service Executive interview
Q5. What isName age home adderss & documents
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Read Flipkart Customer Service Executive Reviews based on locations

4.2
 Bangalore / Bengaluru

 (11)

4.6
 Hyderabad / Secunderabad

 (5)

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People also ask about Flipkart's Customer Service Executives

Is Flipkart a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 89 employee reviews, it's clear that most customer service executives have an average experience working at Flipkart. Company culture holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.5.
Does Flipkart pay their Customer Service Executives well?
According to AmbitionBox reviews, Flipkart customer service executives rate their salary and benefits at 3.6 out of 5, based on 89 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Flipkart's customer service executives salaries here and to read reviews specifically about salary and benefits at Flipkart for customer service executives, click here .
How is the work culture at Flipkart for Customer Service Executives?
Work culture at Flipkart for customer service executives is rated 3.8 out of 5 by 89 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Flipkart for Customer Service Executives?
Based on 89 reviews on AmbitionBox, Flipkart's customer service executives rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Flipkart.

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Flipkart Customer Service Executive Reviews by Locations

Flipkart Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 89 Flipkart reviews submitted by Flipkart employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Flipkart is the right company for you. 41% of employees reported the wo...rking days at Flipkart as Rotational Shift. 60% employees reported the work timings at Flipkart as Flexible timing. Read more
Flipkart Office Photos
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Flipkart Customer Service Executive Salary
based on 248 salaries
₹1 L/yr - ₹5 L/yr
11% less than the average Customer Service Executive Salary in India
View more details
Employee Benefits for Flipkart Customer Service Executive
cab
Office cab/shuttle
6 total responses
freemeal
Free meal
4 total responses
onsite
International/On-site exposure
3 total responses
retirement
Retirement benefits
2 total responses
+26 more benefits
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