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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Flipkart Customer Service Executive Reviews
Overall Rating
based on 89
reviews
What employees say about Flipkart?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
41% employees reported
Flexible timing
60% employees reported
No travel
74% employees reported
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Gender based rating
Rated by Women
41 reviews
Rated by Men
40 reviews
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in Flipkart Customer Service Executive Reviews
89 reviews found
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Customer Service Executive interview
Q1. What do you understand by the name customer service
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Q3. How to handle a hirated customer on call??
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Q4. What do you think about e commerce?
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Q5. What isName age home adderss & documents
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Career Advice
1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for â‚ą7K due to urgency. Later, I moved to a gas station for â‚ą10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for â‚ą22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached â‚ą35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about Flipkart's Customer Service Executives
Is Flipkart a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 89 employee reviews, it's clear that most customer service executives have an average experience working at Flipkart.
Company culture holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.5.
Does Flipkart pay their Customer Service Executives well?
According to AmbitionBox reviews, Flipkart customer service executives rate their salary and benefits at 3.6 out of 5, based on 89 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Flipkart's customer service executives salaries
here
and to read reviews specifically about salary and benefits at Flipkart for customer service executives,
click here
.
How is the work culture at Flipkart for Customer Service Executives?
Work culture at Flipkart for customer service executives is rated 3.8 out of 5 by 89 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Flipkart for Customer Service Executives?
Based on 89 reviews on AmbitionBox, Flipkart's customer service executives rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Flipkart.
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10%
less
than the average Customer Service Executive Salary in India
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Office cab/shuttle
6 total
responses
Free meal
4 total
responses
International/On-site exposure
3 total
responses
Retirement benefits
2 total
responses
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