Fiserv Service Management Specialist Reviews

Likes

It was a very a Good company until the merger happened with First Data in 2019.

Dislikes

Micro Managent. Company blindly believes in Sapience data. Silent Layoffs. No job security since 2019. No career growth.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

If you want a place when you do not want to learn then this is the place for you.

Dislikes

Fiserv is a place which thinks minimal of its employees. Worst work life balance they have a tool which micromanages you and your task. Job security is really bad they just fire by saying does not have project requiremt and will not try to reallocate you if there product is closing .

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Fiserv gives lot of opportunities to everyone

Dislikes

Partiality and favoritism Higher authority gives promotion and appraisal to their favourites No appreciation or growth for talent and hardworking

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing - Just that it gave me a job and because of that I am able to pay my bills.

Dislikes

The list goes on and on 1) SAPIENCE- A tool that is supposed to calculate your productivity but is actually something because of which people are most unproductive 2) They are not running a company but a school where you need to reach office at a certain time and stay there for 8 hours, even if there’s not much to do 3) They cannot accept the fact that we have a life outside office and we are expected to be available even after office hours 4) Very less hike and 1 promotion may take atleast 4-5 years 5) No interesting or challenging work, you will not learn anything. Just follow the preset rules. No place for innovation and effort. 6) No value for efficiency....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Nothing is here which you can like.

Dislikes

Micro management. Sapience monitoring your time spent on laptop, you should have 8 hr on laptop apart from your breaks. You should be in office for minimum 8 hours apart from your travel time and late night meetings.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Gujrati community does racism and doesnt give chance to marathi people even when they are professionals Insecured gujrati people on management is biased n does partiality Physical extortion n mental harassment

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary is good, rest everything is hell. I would suggest choosing life over money. Life is more important than money.

Dislikes

I strongly advise against joining or rejoining Fiserv, no matter how attractive the salary offer may seem. This company mandates 8 hours in the office and imposes 8-hour screen monitoring tools on laptops, making life unbearable. While they might offer you a higher salary, remember that no amount of money can compensate for your freedom and well-being. Choose life over money. I made the mistake of rejoining this organization, and it felt like I was walking back into prison. The work culture, especially in the Digital Banking unit is toxic and riddled with office politics. If you are considering joining the RXP or CFN UI projects, be prepared to say goodbye to your personal life - you'll be entering a world of constant stress. I was part of the Pune team, and it was the worst experience I've had in my career. Many people there have been with the company for over a decade, and they wield their seniority through dirty office politics. The Product Owner in Pune was tough to work with - the worst person I've encountered professionally. Every day, I was under immense mental stress due to the toxic environment. To make matters worse, they judge you solely on your knowledge of their products, ignoring your technical skills. My advice is to prioritize your mental health and professional life even if the salary is good. Do not join this company. Life is more valuable than money, and freedom is irreplaceable....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Office ambience is the only thing I like about Fiserv

Dislikes

Company culture, policies and sapience tool they use to monitor billability of each and every second employee spends on laptop. You will never get good appraisal unless you are favourite of your manager.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Employee benefits, flexibility in work timings and hybrid policy

Dislikes

New management and new policies were changed which is against employee benefits, flexibility of work hours, and cancelled hybrid option. No employee benefits nowadays.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary

Dislikes

No Work life balance Each person overloaded with 3-4 projects No personal life Weekend support by manager but compoff should not be asked 9 hours office and 8 hours sapience and extra US time meeting support later evening hours

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Less work for new joiners. Average hike is better than service based companies.

Dislikes

Most of the employees are working for more than 8-10 years. They have their friends group who get better hikes and promotions. Especially those who discuss stock market with managers. Management is worst in terms of delivery- they don't know what to deliver and when to deliver. Core banking products and management both are worst especially deposit solution group. Unnecessary 5days 9 hours office policy. Legacy products which do not have much future. Do not join this organisation....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

My ex manager was very good and supportive. He helped me and walk through with tough Challenges. But new project new Manager was unsupportive.

Dislikes

If you rolling around manager or senior manager and going with them with a cup of tea then you will be able to set in fiserv .there is no increment upon your skills development. Just go for a tea or chatto sirf then your job is safe

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The only perk is its banking domain and you get a mnc tag in your resume. N u get timely salary that's it

Dislikes

Too much of micromanagement. U have sapience on which u need clock 8 hrs for that u need to work atleast 10-11 hrs. The technology stack is very old. U don't get to learn. The managers here are very inefficient. They expect u to b available 24 hrs. They will evn call u at odd hours almost everytime. The brand has lost its goodness. Very less employees will say this is a good company. If possible please don't join...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing is there to like

Dislikes

Wrost management full of politics by higher management, manager only focused on providing more work no hike, no respect always micro management with lot of politics, no recognition for your work. No job security, no training after joining the team only Useless KT given to adopt the team. No support form team members. No growth here.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

There is nothing to like about Fiserv

Dislikes

There is no work life balance.being a org which comes under fortune 500 theere is no flexiblity atvwork...you need tocome to office for 5 days...logged in for 9 hours...msintain your sapience data for 8 hours...they will suck your blood and at the end of the year..no promotion and hike

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

If your team has good work, no one will stop you from picking up a heavier task

Dislikes

Below market salary Only work increment in promotions, 0 hike Late night work due to onshore projects No limited work hours, in name of flexibility 8 hours mandatory tracking in system 8-9 hours mandatory in office

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.