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Fiserv
3.0
based on 2.5k Reviews
Video summary
Company Overview
Associated Companies
Company Locations
Working at Fiserv
Company Summary
Fintech company for banking, payments and billing solutions
Overall Rating
3.0/5
based on 2.5k reviews

19% below
industry average

Critically rated for
Promotions, Work satisfaction, Company culture
Work Policy

Work from office
90% employees reported

Monday to Friday
93% employees reported

Flexible timing
66% employees reported

No travel
76% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
216 employees reported
Health insurance
204 employees reported
Job/Soft skill training
169 employees reported
Office gym
145 employees reported
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About Fiserv
Founded in1984 (41 yrs old)
India Employee Count5k-10k
Global Employee Count10k-50k
HeadquartersBrookfield,Wisconsin, United States
Office Locations
Websitefiserv.com
Primary Industry
Other Industries
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View in video summary
The small business owner ready to meet another busy day. The young home buyer on the way to her first real estate closing. Roommates splitting the monthly expenses. The banker wiring funds for a client's business expansion. Life moves fast. And a new year, a new decade, has begun. As 2020 gets underway, we know most people aren't thinking about "financial services." But we are. We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely. We're Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. We proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Mission: To enable clients to achieve best-in-class results driving quality and innovation in Payments, Processing Services, Risk & Compliance, Customer & Channel Management, and Insights & Optimization
Vision: Earn client trust every day. Create with purpose. Inspire and achieve excellence. Do the right thing. And continue to deliver on the promise of Fiserv.
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Fiserv Ratings
based on 2.5k reviews
Overall Rating
3.0/5
How AmbitionBox ratings work?
5
756
4
676
3
418
2
233
1
431
Category Ratings
3.1
Salary
2.8
Job security
2.8
Work-life balance
2.8
Skill development
2.7
Company culture
2.7
Work satisfaction
2.5
Promotions
Fiserv is rated 3.0 out of 5 stars on AmbitionBox, based on 2.5k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Fiserv
based on 2.4k reviews
2.9
Rated by 624 Women
Rated 3.0 for Salary and 2.9 for Job security
3.0
Rated by 1.8k Men
Rated 3.2 for Salary and 2.9 for Work-life balance
Work Policy at Fiserv
based on 446 reviews in last 6 months
Work from office
90%
Hybrid
8%
Permanent work from home
2%
Fiserv Reviews
Top mentions in Fiserv Reviews
+ 5 more
Compare Fiserv with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 3.0/5 based on 2.5k reviews | 3.3/5 based on 7.8k reviews | 3.9/5 based on 5.7k reviews | 4.0/5 based on 2.5k reviews |
Highly Rated for | No highly rated category | No highly rated category | Work-life balance Company culture | Salary Skill development Work-life balance |
Critically Rated for | Promotions Company culture Work satisfaction | Job security Company culture Promotions | Promotions | No critically rated category |
Primary Work Policy | Work from office 90% employees reported | Work from office 48% employees reported | Hybrid 73% employees reported | Work from office 50% employees reported |
Rating by Women Employees | 2.9 Poor rated by 624 women | 3.2 Average rated by 645 women | 3.9 Good rated by 1.4k women | 3.5 Good rated by 184 women |
Rating by Men Employees | 3.0 Average rated by 1.8k men | 3.3 Average rated by 6.7k men | 3.9 Good rated by 4.1k men | 4.1 Good rated by 2.2k men |
Job security | 2.8 Poor | 2.7 Poor | 3.7 Good | 3.8 Good |
View more
Fiserv Salaries
Fiserv salaries have received with an average score of 3.1 out of 5 by 2.5k employees.
Technical Lead
(1.5k salaries)
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₹13 L/yr - ₹38 L/yr
Senior Associate
(544 salaries)
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₹3.5 L/yr - ₹15.3 L/yr
Senior Software Engineer
(437 salaries)
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₹6.8 L/yr - ₹25 L/yr
Software Developer
(347 salaries)
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₹5.5 L/yr - ₹21.8 L/yr
Software Engineer
(286 salaries)
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₹6 L/yr - ₹21.6 L/yr
Software Development Engineer
(229 salaries)
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₹5.4 L/yr - ₹20.5 L/yr
Team Lead
(189 salaries)
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₹9.7 L/yr - ₹35 L/yr
Senior Software Developer
(185 salaries)
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₹6.5 L/yr - ₹25 L/yr
Analyst
(172 salaries)
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₹9 L/yr - ₹24 L/yr
QA Engineer
(165 salaries)
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₹4.8 L/yr - ₹18 L/yr
Fiserv Interview Questions
Interview questions by designation
Top Fiserv interview questions and answers
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Fiserv Jobs
Popular Skills Fiserv Hires for
Current Openings
Fiserv News
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Earnings Season Points to Point of Sale’s Evolution Beyond the Cash Register
- Point-of-sale (POS) technology is evolving to support commerce anywhere on the premises, with no cash changing hands.
- Handheld devices, tablets, and smartphones are offering embedded financing and various payment options to boost sales conversions.
- SoftPOS, enabling tap-on-mobile and tap-to-pay options, is in high demand.
- Companies like Fiserv, Clover, Toast, and Square are expanding their POS operations to cater to different industries and improve checkout experiences.
Pymnts | 26 Apr, 2025

Fiserv’s Shares Fall as Clover Growth Slows and Merchant Payments Processing Revenues Dip
- Shares of Fiserv dropped in response to its first-quarter earnings report, indicating slow growth in Clover operations and a decline in payments processing in its Merchant Solutions segment.
- Clover revenues were up 27%, slower than the growth in the fourth quarter of 2020. GPV saw an 8% increase, down from 14% in the previous quarter.
- In the Merchant Solutions business, adjusted revenues dropped by 9% YoY to $276 million.
- Fiserv remains confident that growth will accelerate throughout the year, especially with the recent acquisitions and investments in core modernization.
Pymnts | 24 Apr, 2025

A Fiserv VP tapped AI to get better customer feedback. She explains how the tech is 'cracking the code' on pain points.
- Fiserv, a Fortune 500 fintech firm, has implemented AI-powered surveys to enhance customer experiences and address inefficiencies.
- Ilana Boyum, Fiserv's VP of voice of the customer and customer insights, describes AI as crucial in deciphering customer pain points effectively.
- Historically, Fiserv faced limitations in gathering detailed customer feedback due to brief and unclear responses from traditional surveys.
- With conversational AI integration, Fiserv transformed its surveys into interactive conversations, leading to better insights on what needs improvement.
- Survey fatigue, a common issue, stems from customers feeling their input doesn't lead to action; Fiserv aims to address this by acting on feedback received.
- Utilizing AI-driven follow-up questions through Qualtrics conversational intelligence, Fiserv has streamlined surveys and improved the quality of responses.
- Despite stable response rates, Fiserv has observed enhanced depth and actionability in the feedback received, with about 40% of customers providing more detailed insights through AI-generated questions.
- AI has enabled Fiserv to differentiate between general feedback and specific issues, leading to better communication with clients and addressing concerns effectively.
- The adoption of AI has yielded noticeable improvements in customer experience metrics, resulting in a significant 10-point increase in net promoter scores and subsequent revenue growth for Fiserv.
- Fiserv's use of AI showcases how innovative technology can empower companies to better understand customer needs, drive revenue, and enhance overall business performance.
Insider | 23 Apr, 2025
Fiserv to Acquire Brazilian Financing Engine Money Money
- Fiserv is planning to acquire Brazilian FinTech company Money Money Servicos Financeiros S.A.
- The acquisition will allow the integration of Money Money's specialized financing engine with Fiserv's Clover platform.
- Money Money's financing engine is connected to the regulated receivables' registry infrastructure of the Central Bank of Brazil.
- The acquisition is expected to close during the second quarter of this year, subject to regulatory approval and customary closing conditions.
Pymnts | 23 Apr, 2025

Fiserv and Kansas Team Up to Launch Strategic Fintech Hub
- Fiserv and the Kansas Office of the Governor have announced a plan to open a strategic fintech hub in Overland Park, Kansas.
- The new location will bring approximately 2,000 jobs to the Kansas City metropolitan area.
- The hub will be located on the Aspiria campus and includes 427,000 square feet of space across two buildings.
- Fiserv's expansion aims to drive innovation, provide job opportunities and contribute to the local community.
Global Fintech Series | 21 Apr, 2025

Will Fiserv and Stripe Pave Path for More Special Bank Charters?
- Payments processors like Fiserv and Stripe are seeking special bank charters in order to process transactions directly.
- Stripe's application for a Merchant Acquirer Limited Purpose Bank (MALPB) charter has been accepted by the state of Georgia's Department of Banking and Finance.
- Obtaining a special bank charter allows payment processors to save money on bank fees and have a more significant financial stake in processing transactions.
- Fiserv and Stripe's efforts to obtain special bank charters may pave the way for other acquirers to seek similar licenses.
Pymnts | 9 Apr, 2025

How one payment giant is nurturing skills for an industry in flux
- In the evolving fintech industry, the blending of financial expertise and technological skills is crucial for companies like Fiserv.
- Fiserv has adopted a forward-thinking approach to talent management to meet the challenges of a changing industry.
- Employees in fintech must combine financial knowledge with technical expertise and adaptability to succeed.
- Fiserv focuses on developing capabilities in product development, data science, and leadership competencies like strategic thinking.
- The company provides personalized, on-demand education to help employees navigate industry changes.
- Fiserv encourages skill clustering to develop expertise in interconnected domains and foster innovation.
- To retain talent, Fiserv offers wellness programs, internal mobility opportunities, and leadership development initiatives.
- The company prioritizes gender diversity in leadership through programmes like 'Leading Women' and 'Rise Up'.
- Fiserv's talent strategy focuses on building a future-ready ecosystem that is adaptable, skilled, and purpose-driven.
- The company's approach to talent development in the fintech industry serves as a valuable case study for technology-driven sectors.
HRKatha | 2 Apr, 2025

ICICI Bank To Exit ICICI Merchant Services With 19% Stake Sale
- ICICI Bank plans to exit from ICICI Merchant Services by selling its entire 19% stake.
- The bank has executed a share purchase agreement with First Data Holding I (Netherlands) B.V., First Data (India) Pvt. Ltd., and Fiserv Merchant Solutions Pvt. Ltd.
- The completion of procedures and transfer of shares will be intimated in due course of time.
- Upon completion of the transaction, ICICI Merchant Services will no longer be classified as an associate entity of ICICI Bank.
Bloomberg Quint | 1 Apr, 2025

Fiserv’s Clover Lands in Australia: Now Enhancing Business Efficiency in 11 Countries
- Fiserv has launched Clover, an all-in-one solution for small-to-medium businesses (SMEs) in Australia.
- Clover integrates payment terminals, POS systems, and other services for business efficiency.
- The platform is designed for the hospitality, service, and retail sectors.
- With Australia, Clover is now available in 11 countries, powering 3.5 million point-of-sale devices worldwide.
The Fintech Times | 1 Apr, 2025

Kanisha Raina Steps Up as Vice President, Human Resources at PTC
- PTC promotes Kanisha Raina to Vice President, Human Resources, emphasizing commitment to talent excellence and workplace innovation.
- Raina brings two decades of experience in talent strategy, organizational development, DEI, and large-scale business transformation.
- She previously served as Vice President, Human Resources at Fiserv, leading strategic HR initiatives and enhancing employee experience.
- Raina's appointment demonstrates PTC's dedication to talent development, inclusivity, and implementing innovative HR strategies.
All Things Talent | 26 Mar, 2025

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Fiserv Subsidiaries
First Data
4.2
• 112 reviews
CashEdge
4.0
• 8 reviews
Open Solutions
5.0
• 2 reviews
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Fiserv FAQs
When was Fiserv founded?
Fiserv was founded in 1984. The company has been operating for 41 years primarily in the FinTech sector.
Where is the Fiserv headquarters located?
Fiserv is headquartered in Brookfield,Wisconsin. It operates in 4 cities such as Pune, Noida, Chennai, Bangalore / Bengaluru. To explore all the office locations, visit Fiserv locations.
How many employees does Fiserv have in India?
Fiserv currently has more than 7,400+ employees in India. Engineering - Software & QA department appears to have the highest employee count in Fiserv based on the number of reviews submitted on AmbitionBox.
Does Fiserv have good work-life balance?
Fiserv has a work-life balance rating of 2.8 out of 5 based on 2,500+ employee reviews on AmbitionBox. 43% employees rated Fiserv 3 or below for work-life balance. This rating reflects a negative sentiment among employees for work-life balance. We encourage you to read Fiserv work-life balance reviews for more details
Is Fiserv good for career growth?
Career growth at Fiserv is rated as poor, with a promotions and appraisal rating of 2.5. 43% employees rated Fiserv 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Fiserv promotions/appraisals reviews for more detailed insights.
What are the cons of working in Fiserv?
Working at Fiserv does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, work satisfaction and company culture, based on 2,500+ employee reviews on AmbitionBox.
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