Fiserv Senior Client Servicing Executive Reviews

Likes

Salary

Dislikes

Everything, no culture, no work life balance.. manager are hilarious

Likes

Employee resource groups Udemey learnings

Dislikes

No flexibility at work Work at office and home Worst work life balance Management is baised, they hire their own friends and build team. Keeps pressure only on few working associates.

Likes

Work life balance

Dislikes

Hybrid Work culture

Work Details

Work policy: 4 days

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Micro management as small company

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Organisation is really good however management sucks

Dislikes

Pathetic work culture toxic work environment.Management sucks

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

no work life balance

Dislikes

Less hike and no variable pay upto lead level

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security was there

Dislikes

No Skill improvement for employees

Likes

Nothing

Dislikes

Too many. No job security. Micro management with sapience tool. Not employees friendly environment. Higher management only give value to report not to work. One small example people who don't have work keep clicking with mouse and sepience tool consider as he is working another person really work hard but don't give importance to this tool but Fiserv only give priority to people who keep on clicking with mouse not to working one. Job security in -100% every day employee should be in fear what to hear tomorrow even when he/she work hard. Every day they change decisions like hidden *conditions apply. What I heard is Fiserv using unfair methods in sites ambitionbox or other sites to show positive feedback....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Dislikes

Work culture is very toxic, no appreciation of work they did not work on skill development. Job security is also very low they can fire any time for cost cutting

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

There are frequent events to meet peers and express our curriculum and Non-curriculum skills and too many forums find like minded people.

Dislikes

Work life balance is not respected. I lost the respect for the work I do, due to repetition and not challenging enough. Managers and directors are powerless to speak and act as company bouncers. Lay off parameters are total nonsense, results in zero job security. Everthou there are too many forums to peer engagement, there is not enough knowledge and interest at directors level to value that contribution....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

They give competitive salary and there is no variable

Dislikes

0 job security. You can be out of company any time. There is 8 hours work in office policy and sapience too for 8 hours.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Offered good ctc, no more work.

Dislikes

There is sapience tool track the actual working hours and management ask for complete 8 hours in sapience. To complete 8 hrs in sapience needs to work at least 11-12 hrs. No technical growth. Most scaring is layoffs. They did 2 time layoff in one year. Don't join this company.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

My project is good so the work is a bit satisfying but most projects are not very good .

Dislikes

Excessive workload with high expectations from employees, but inadequate training is provided. The working hours are rigid, and the leave policy is very strict, with no option to work from home even for a day. Employees are often expected to work for a few hours from home while on leave and be available on weekends. The pay is not competitive, and the hike policy is not favorable, making it essential to negotiate with HR during the offer stage....Read More

Work Details

Work related travel: This job involves Travel Within City.

Likes

I like the people I used to work with in this company. Very few are left now with constant layoffs every quarter.

Dislikes

This was my Dream company when I joined. But after the merger it has become FirstData internally only the name of Fiserv has remains. They FD mgmt stratergically removed all the Fiserv mgmt or made them to quit. All the upper mgmt now in the company is just old time colleagues of each other mostly from JPMC. So, there is hell for you if your mngr is bad. Too much micromanagement. Every day Sapience required for 8 hours. you require to be 12 hours ahead of computer to meet the same. 5 days in office, they monitor badge-in and badge-out required to have 9 hours. All the talented people already left or layoff. No help available. If you are not one of the boot-licker forget about promotions. No on-site opportunities, as company don't want to sponsor visa's anymore....Read More

Likes

Employed staff of Original Fiserv until 2019 with ethics and culture.

Dislikes

Visionless and Dummy Top management. Micro Management organisation. To increase profit they cut the staff. No job security. Sapience and other tools installed on each workstation/Laptop to track people productivity. 8 hours manadate on Sapience which means 11-12 hours on laptop executing job.

Likes

Salary and No Work Pressure

Dislikes

Micro management -(firstIn LastOut) Sapience tool where we need to log 8 hrs but for that we need to move the mouse 11 hrs. 8 hrs in office must , no WFH option sudden layoff even if you gave 100% to work (That's what i did : ) No benefits except health insurance

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.