Fiserv IT Support Specialist Reviews

Likes

I like the people I used to work with in this company. Very few are left now with constant layoffs every quarter.

Dislikes

This was my Dream company when I joined. But after the merger it has become FirstData internally only the name of Fiserv has remains. They FD mgmt stratergically removed all the Fiserv mgmt or made them to quit. All the upper mgmt now in the company is just old time colleagues of each other mostly from JPMC. So, there is hell for you if your mngr is bad. Too much micromanagement. Every day Sapience required for 8 hours. you require to be 12 hours ahead of computer to meet the same. 5 days in office, they monitor badge-in and badge-out required to have 9 hours. All the talented people already left or layoff. No help available. If you are not one of the boot-licker forget about promotions. No on-site opportunities, as company don't want to sponsor visa's anymore....Read More

Likes

It was a very a Good company until the merger happened with First Data in 2019.

Dislikes

Micro Managent. Company blindly believes in Sapience data. Silent Layoffs. No job security since 2019. No career growth.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

If you want a place when you do not want to learn then this is the place for you.

Dislikes

Fiserv is a place which thinks minimal of its employees. Worst work life balance they have a tool which micromanages you and your task. Job security is really bad they just fire by saying does not have project requiremt and will not try to reallocate you if there product is closing .

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

No variable part in salary

Dislikes

Sapience tool - 8 hrs Office - 8 to 9 hrs No promotions Dry promotions 2 to 4 % hike Old technologies practices No personal growth Mental harassment

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Fiserv gives lot of opportunities to everyone

Dislikes

Partiality and favoritism Higher authority gives promotion and appraisal to their favourites No appreciation or growth for talent and hardworking

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing - Just that it gave me a job and because of that I am able to pay my bills.

Dislikes

The list goes on and on 1) SAPIENCE- A tool that is supposed to calculate your productivity but is actually something because of which people are most unproductive 2) They are not running a company but a school where you need to reach office at a certain time and stay there for 8 hours, even if there’s not much to do 3) They cannot accept the fact that we have a life outside office and we are expected to be available even after office hours 4) Very less hike and 1 promotion may take atleast 4-5 years 5) No interesting or challenging work, you will not learn anything. Just follow the preset rules. No place for innovation and effort. 6) No value for efficiency....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Nothing is here which you can like.

Dislikes

Micro management. Sapience monitoring your time spent on laptop, you should have 8 hr on laptop apart from your breaks. You should be in office for minimum 8 hours apart from your travel time and late night meetings.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Gujrati community does racism and doesnt give chance to marathi people even when they are professionals Insecured gujrati people on management is biased n does partiality Physical extortion n mental harassment

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Dislikes

Work culture is very toxic, no appreciation of work they did not work on skill development. Job security is also very low they can fire any time for cost cutting

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

There are frequent events to meet peers and express our curriculum and Non-curriculum skills and too many forums find like minded people.

Dislikes

Work life balance is not respected. I lost the respect for the work I do, due to repetition and not challenging enough. Managers and directors are powerless to speak and act as company bouncers. Lay off parameters are total nonsense, results in zero job security. Everthou there are too many forums to peer engagement, there is not enough knowledge and interest at directors level to value that contribution....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Offered good ctc, no more work.

Dislikes

There is sapience tool track the actual working hours and management ask for complete 8 hours in sapience. To complete 8 hrs in sapience needs to work at least 11-12 hrs. No technical growth. Most scaring is layoffs. They did 2 time layoff in one year. Don't join this company.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

My project is good so the work is a bit satisfying but most projects are not very good .

Dislikes

Excessive workload with high expectations from employees, but inadequate training is provided. The working hours are rigid, and the leave policy is very strict, with no option to work from home even for a day. Employees are often expected to work for a few hours from home while on leave and be available on weekends. The pay is not competitive, and the hike policy is not favorable, making it essential to negotiate with HR during the offer stage....Read More

Work Details

Work related travel: This job involves Travel Within City.

Likes

Employed staff of Original Fiserv until 2019 with ethics and culture.

Dislikes

Visionless and Dummy Top management. Micro Management organisation. To increase profit they cut the staff. No job security. Sapience and other tools installed on each workstation/Laptop to track people productivity. 8 hours manadate on Sapience which means 11-12 hours on laptop executing job.

Likes

Salary and No Work Pressure

Dislikes

Micro management -(firstIn LastOut) Sapience tool where we need to log 8 hrs but for that we need to move the mouse 11 hrs. 8 hrs in office must , no WFH option sudden layoff even if you gave 100% to work (That's what i did : ) No benefits except health insurance

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Competitive Salary 40 annual leaves

Dislikes

1)Micro management 2)No WFHs 3) Forcing employees to stay 9hrs in office every day. 4)No Job security, laying off people without valid reasons. 5) Sapience is big headache

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Fiserv used to be a good org but after it's merger with Firstdata it became pathetic day by day.

Dislikes

It's present status can be called **Tihar Jail** They want you to be at ofc for 9 hours Sapience hours should be 8 hrs mind it which requires you to be infront of system for a min of 10 -11 hrs Zero job security they just read a script and lay off people Forget about appraisals arnd pay increament A d micromanagement is the essence of this org.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.