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FirstCry

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3.6

based on 1.6k Reviews

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FirstCry Customer Care Executive Reviews

Updated 22 Sep, 2023
Overall Rating
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3.4/5
based on 18 reviews

Rating distribution

Category Ratings

4.3

Skill development

3.9

Salary

3.7

Company culture

3.7

Work satisfaction

3.5

Job security

3.5

Promotions

3.4

Work-life balance

What employees say about FirstCry?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

36% employees reported

Strict (9am - 6pm)

Strict (9am - 6pm)

52% employees reported

No travel

No travel

64% employees reported

View more detailed insights

Gender based rating

4.5
female

Rated by Women

9 reviews

2.4
male

Rated by Men

6 reviews

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Top Mentions in FirstCry Customer Care Executive Reviews

18 reviews found

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2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about FirstCry's Customer Care Executives

How is FirstCry to work for?
FirstCry is rated 3.4 out of 5, based on 18 reviews by employees on AmbitionBox. FirstCry is known for Skill development which is rated at the top and given a rating of 4.3. However, Work-life balance is rated the lowest at 3.4 and can be improved. To know first hand how it is like to work at FirstCry read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at FirstCry?
According to AmbitionBox ratings, FirstCry employees rate its salary and benefits as 3.9 out of 5. You can know more about FirstCry Salaries at AmbitionBox
How is the work culture at FirstCry?
Work culture is rated 3.7 at FirstCry by 18 employees. While job security is rated 3.5 and work-life balance is rated 3.4 at FirstCry. Read detailed reviews by employees of FirstCry on AmbitionBox.

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FirstCry Customer Care Executive Reviews by Locations

FirstCry Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 18 FirstCry reviews submitted by FirstCry employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if FirstCry is the right company for you. 36% of employees reported the wo...rking days at FirstCry as Rotational Shift. 82% employees reported the work timings at FirstCry as Strict timing. Read more
FirstCry Customer Care Executive Salary
based on 62 salaries
₹1.6 L/yr - ₹3.5 L/yr
7% less than the average Customer Care Executive Salary in India
View more details
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