FirstCry Customer Success, Service & Operations Department Mumbai Reviews

Likes

Flexibility and no micro management

Dislikes

No added benefits for employees

Work Details

Work timings: Flexible Timings

Work related travel: This job involves International Travel, Travel Within City.

Likes

Nothing

Dislikes

-They don’t provide full salary as committed. They will give a meal card forcefully and give 2k salary in that card and show it as food allowance this was not informed -They don’t provide petty cash on time Its always delay by more than 1 month and force to celebrate customers bday on store they want manager’s to spend from their pocket. When we take follow up from RM and AOM they say there is only one guy working for it and we have so many stores thats y it gets delayed. You will get with in 2-3 days and then it keeps getting delayed -While joining they say about incentives which my team have never received -AOM switch off their phones on sunday -And they dont give any authority to managers Even the team attendance goes for approval to AOM directly -Manager cant give discounts without AOM approval -If manager say something to the CRO and if the CRO complains then all HR and AOM will blame the manager without knowing the true story. -Zero support from the management....Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Company is good ,but the AREA ,store manager, is not supportive ,the reason behind to live this beautiful company,not given the 10 days leaves ,while 40 pending leaves was available and more reason...

Dislikes

The Area Manager ,store manager is not supportive,store manager dont do any job,they just sit or stay out of the store,you can check the cammera,many more reasons

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Dislikes