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FirstCry

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3.6

based on 1.6k Reviews

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FirstCry Customer Service Executive Reviews

Updated 16 Dec, 2024
Overall Rating
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3.2/5
based on 15 reviews

Rating distribution

Category Ratings

4.0

Skill development

3.0

Company culture

3.0

Salary

2.9

Promotions

2.9

Work satisfaction

2.7

Job security

2.7

Work-life balance

What employees say about FirstCry?

Insights from employee reviews on AmbitionBox

Workplace insights

Alternate Saturday off

Alternate Saturday off

50% employees reported

Flexible timing

Flexible timing

36% employees reported

No travel

No travel

55% employees reported

View more detailed insights

Gender based rating

4.0
female

Rated by Women

3 reviews

3.0
male

Rated by Men

9 reviews

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15 reviews found

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Discover interview dos and don'ts from real experiences

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Interview Tips & Stories
1w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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FirstCry Customer Service Executive Reviews by Locations

FirstCry Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 FirstCry reviews submitted by FirstCry employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if FirstCry is the right company for you. 50% of employees reported the wo...rking days at FirstCry as Alternate Saturday off. 64% employees reported the work timings at FirstCry as Strict timing. Read more
FirstCry Customer Service Executive Salary
based on 56 salaries
₹1.4 L/yr - ₹4 L/yr
25% less than the average Customer Service Executive Salary in India
View more details
Employee Benefits for FirstCry Customer Service Executive
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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