FirstCry Customer experience Executive Reviews

Likes

This company's last 2year joining timing was good at managment .

Dislikes

But this year's management was in bad experience and not at all supported to all staffs and store managers that's the reason why some staffs and managers had leaved their jobs.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

-They don’t provide full salary as committed. They will give a meal card forcefully and give 2k salary in that card and show it as food allowance this was not informed -They don’t provide petty cash on time Its always delay by more than 1 month and force to celebrate customers bday on store they want manager’s to spend from their pocket. When we take follow up from RM and AOM they say there is only one guy working for it and we have so many stores thats y it gets delayed. You will get with in 2-3 days and then it keeps getting delayed -While joining they say about incentives which my team have never received -AOM switch off their phones on sunday -And they dont give any authority to managers Even the team attendance goes for approval to AOM directly -Manager cant give discounts without AOM approval -If manager say something to the CRO and if the CRO complains then all HR and AOM will blame the manager without knowing the true story. -Zero support from the management....Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Payment come timely.. Companies give good facilities.

Dislikes

There is no respect for men's employee. Manager&Area manager Is not good always support female's staff. They already know that false is girls but support girls staff & punishment give to boys. Billing dificult like Feedback, Google review, Child Date of birth

Likes

There is nothing to like until this company have people like sumeet upadhyay and sujeet pradhan

Dislikes

Management is 0,, or there is no management,, people sitting in the higher position think that others are just a puppet there is not value of your work your time. whatever you achieve is 0 if you are not buttering, if you want promotion and appreciation then you have to learn first that how to do backbitching, or if you are expert in politics then you can survive. overall frankly i never suggest anyone to join such company....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The company is good, the product is good. You have a very good variety in kids wear.

Dislikes

In the rules and regulations of the company, you give more importance to the staff members first. If a manager makes a mistake, you don't even ask him what the reason is. What is the cause? You run your shop directly over the staff. That is the wrong thing. If you have appointed a manager, then you should listen to him first.

Likes

Too much pressure. Insulating behaviour of seniors. Review meeting is like horrible. Toxic environment.

Dislikes

Toxic environment. They will not understand your points.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

My english got better

Dislikes

Terrible work culture, too much work pressure

Likes

Like to maintain customer service

Dislikes

I don’t like Salary structures

Likes

Nothing they pay you good.

Dislikes

Did not like travel process every employee is traveling zero work life balance people are spending on own money for travel and reimbursement process takes 45 days. No work life balance at all.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Salary part in this company good only

Dislikes

Many of dislike 1 no one understands and guide about company internal environment 2 when management change they always come with our old team members.replaced with company employee. 3 company don't want to grow with ethics .she always in blind 4 working employee never be work with this company because The company has never looked back on its past. previous employee The old employee ruined the company's reputation and the company did not notice it. We mentally harass the new employees........Read More

Likes

Working at firstcry.com was incredibly rewarding due to its fast paced environment and customer centric approach. I enjoyed being part of a team facused on delivering exceptional service to parents and families, where every action directly impacted customer satisfaction.

Dislikes

Not getting diwali bonus

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Good company for freshers to enter into corporate.

Dislikes

Toxic culture. Very less appraisal. Lot of partiality. ZERO facilities provided {except for parking and canteen(paid) and cockroach had been found in Maggie in canteen recently} No bonus. Culture here is to work for max 1.5 yrs and switch. Senior Management is partial and toxic.

Work Details

Work policy: 3 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing to write about likings, the worst organisation to work with. Toxic culture with toxic management. It’s just profit centric and absolutely not for employees. It is just they pay salary which is the best they think they do.

Dislikes

Culture Management Learning

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good place to work good environment with good and supportive team . franchise owner are good to all staff and they treat as a family. niece experience about the brand and products .

Dislikes

Something time there was lot of pressure from management. It was like a face marketing company..but product are good ...

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Hello team Learning,and skill development......

Dislikes

Firstcry a degital age..... Store imprisonment required and online store compere in off line store costomer and not happy. ... Very different...... Online available products not available in off line store.... And costomer not coming in store..... And staff communication is good 👍 Please promote the employee and give a nominal target 🎯....... And thank you

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Nothing

Dislikes

Everything is to dislike there… if you join you’ll degrade yourself rather than learning good skills.. No professionalism, No kindness, people will ask u to work anytime.. even on Saturdays and Sundays.. No respect of employees..

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.