First Voice Global Services Customer Care Executive Reviews
based on 6 reviews
Updated 14 Sep, 2024
Overall Rating
4.8/5
How AmbitionBox ratings work?
Category Ratings
5.0
Job Security
4.8
Company culture
4.8
Skill development
4.5
Salary & Benefits
4.5
Work Satisfaction
4.4
Work-Life balance
4.1
Promotions/Appraisal
First Voice Global Services is rated
4.8 out of 5 stars on
AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
First Voice Global Services is rated
4.8 out of 5 stars on
AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in First Voice Global Services Customer Care Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
6 reviews found
Sort by:
Popular
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 15 Jun 2024
Likes
Work life balance is there
Dislikes
Management is clueless about its toxic environment
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Sep 2024
Likes
As a fresher when I joined this company I thrive in environments where I can constantly learn new things and develop my Skills work environment i like the company culture, feel comfortable in the work environment and Working with talented and supportive colleagues not only boosts productivity but also makes each day enjoyable.
Dislikes
Nothing to say
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
The support is brilliant from the entire management team to their employees.
Dislikes
No dislikes
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 26 Apr 2024
Likes
Nice environment, friendly people and helpful management and authorities
Dislikes
Travelling time/ Distance
Customer Care Executive in
Kolkata
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Nov 2023
Likes
Got the most supportive management
Dislikes
Nothing is there to dislike
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Vishnu tower dn block 14 saltake sector 5
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Apr 2023
Likes
All peoples are good
Dislikes
Nothing
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hello!! Appreciate your time and review. We're at our endeavor to create the best working atmosphere and bring changes to the BPO sector. Your feedback and review is well noted.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Kolkata
Full Time
·
Voice \/ Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Jun 2024
Likes
They never terminate anybody for their low performance, instead of that they always work on their progress, like switching them to different campaigns and many other ways
Dislikes
Few small things are there which can be rectified
Team Lead in
Kolkata
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Sep 2024
Likes
A great place to work
Dislikes
Salaries could have been better for the deserving candidates
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Sales Executive in
Kolkata
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 13 Sep 2024
Likes
Environment
Dislikes
Nothing everything is good
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Kolkata
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 19 May 2023
Likes
Job security
Dislikes
Everything else is worst
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thankyou for your time to write and share your feedback to us. We're glad you are at-least secured about your job with us. Nevertheless, since everything is at its worst as per your feedback, please let us know how can we improve to satisfy your needs. We always look forward to grow together and create the best working environment for our staff. But in the part, it is always not possible to satisfy everyone. Yet, we promise to look at your feedback. Thanks again.
Team Lead in
Salt lake sector 5
Full Time
·
Enterprise & B2B Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Apr 2023
Likes
Good people to work with..and earing incentive & doing team work..
Dislikes
Have quit a few dislikes but that is not much to discribe..
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hello!! We're sorry to know you've few dislikes. But, likes and dislikes are two faces of a coin. Everything has two sides, and because we know that we are always trying do our best to make sure the Likes wins over the Dislikes. Nevertheless, appreciate your time and feedback, and the same is noted.
Telecalling Executive in
College more sec 5
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Apr 2023
Likes
Work Environment
Dislikes
All good
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hello!! Appreciate your time and review. We're at our endeavor to create the best working atmosphere and bring changes to the BPO sector. Your feedback and review is well noted.
Customer Support Associate in
Kolkata
Full Time
·
Voice / Blended Department
5.0
posted on 04 Apr 2024
Overall Rating
Other First Voice Global Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Sales Team Leader in
Kolkata
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Apr 2024
Likes
Good company to work with. Employer is always supportive in terms of employee skills development . Providing salaries and benefits always on time.
Dislikes
It is not about people anymore but making good money matters more than anything else.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Cce Executive in
Kolkata
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 03 Apr 2024
Likes
Working hours & culture
Dislikes
Less Salary
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Cce Executive in
Kolkata
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 17 Jul 2023
Likes
If you are nothing also even then you are been kept there and deserving one needs to pay the price
Dislikes
Everything, Management, Work culture, behavioral issues
People like James are worst for that place if u don't follow him then from some or the other way you will be harassed
Management will never listen to your problems, they will just shout SALES SALES SALES.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hello!! Appreciate your time and review. We're sorry to know you've few dislikes. But, likes and dislikes are two faces of a coin. Everything has two sides, and because we know that we are always trying do our best to make sure the Likes wins over the Dislikes. Nevertheless, appreciate your time and feedback, and the same is noted. Also, when you join a Sales Process, all that we can ask from you is just Sales. That's all a TL or a company can ask from you. They can't ask your Kidney, Liver or life. Can they?
Jokes apart, sales are driven and we drive as much as we can. Your feedback and review is well noted.
Cce Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Apr 2023
Likes
I must say...here the working environment is too good bcoz the seniors are very much helpful
Dislikes
Don't think here's anything to dislike 😅
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hello!! Appreciate your time and review. We're at our endeavor to create the best working atmosphere and bring changes to the BPO sector. Your feedback and review is well noted.
Quality Analyst in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 May 2023
Likes
Work ethics
Work environment
Helpful team
Motivating seniors
Dislikes
Nothing as such
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hello!! Appreciate your time and review. We're at our endeavor to create the best working atmosphere and bring changes to the BPO sector. Your feedback and review is well noted.
Telecaller in
Kolkata
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Apr 2023
Likes
Friendly environment and. Good management
Dislikes
Everything is good...and supporting,,
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hello!! Appreciate your time and review. We're at our endeavor to create the best working atmosphere and bring changes to the BPO sector. Your feedback and review is well noted.
Cce Executive in
Kolkata
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 29 Apr 2023
Likes
Everything (ab to salary badha do sir 🙏)
Dislikes
Nothing (ab to de do 🙏🙏)
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
We're proud to be a company to pay every single staff, whether they perform or they don't. We value the time you've given to the Company and the effort to perform. Therefore, we don't deduct or default anyone on their salaries.
However, we're always at the endeavour to get the optimal performances from all the staff. That being done, we're sure, everyone will smile looking at their account!
Nevertheless, we regularly hike the salaries of all our staff after reviewing their yearly performances. Eligible candidates gets the hike, rest still get paid what they were promised!! Rest lies on your performance! 😉 (Ab to perform karle, hadh mahina!!)
Senior Executive - Sales & Marketing in
Sector 5 college more
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Apr 2023
Likes
Overconfidence is bad for a person but when it comes to my company than I'm the most overconfidence person because the environment of this workplace is awesome and everyone here is like a family who comes to help you when you are in a bad phase no matter whether it's a personal or professional all work here as a family and one thingwhich I like here most is there is no end for knowledge here everyday you will get new learnings , strategy and knowledge about this business world which I think is more necessary for a person to grow in this competitional world and this company stands on it when it comes to knowledge, new strategy and basics. Thank you Firstvoice for everything....Read More
Dislikes
A company is never good or bad it's work culture defines it and when it comes to it than there is nothing wrong with this company.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hello!! Appreciate your time and review. We're at our endeavor to create the best working atmosphere and bring changes to the BPO sector. Your feedback and review is well noted.
Sr.CCE in
Saltlake sector v
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Apr 2023
Likes
Very much cooperative management, Nice colleagues and shift time that suits me the most.
Dislikes
Nothing at all.
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hello!! Appreciate your time and review. We're at our endeavor to create the best working atmosphere and bring changes to the BPO sector. Your feedback and review is well noted.
Cce Executive in
College more sector 5 kolkata
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Apr 2023
Likes
Friendly environment and good management
Dislikes
No need to dislike everything is good
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hello!! Appreciate your time and review. We're at our endeavor to create the best working atmosphere and bring changes to the BPO sector. Your feedback and review is well noted.
People also ask about First Voice Global Services's Customer Care Executives
How is First Voice Global Services to work for?
First Voice Global Services is rated 4.8 out of 5, based on 6 reviews by employees on AmbitionBox.
First Voice Global Services is known for Job Security which is rated at the top and given a rating of 5.0. However, Career growth is rated the lowest at 4.1 and can be improved. To know first hand how it is like to work at First Voice Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at First Voice Global Services?
According to AmbitionBox ratings, First Voice Global Services employees rate its salary and benefits as 4.5 out of 5. You can know more about First Voice Global Services Salaries at AmbitionBox
How is the work culture at First Voice Global Services?
Work culture is rated 4.8 at First Voice Global Services by 6 employees. While job security is rated 5.0 and work-life balance is rated 4.4 at First Voice Global Services. Read detailed reviews by employees of First Voice Global Services on AmbitionBox.
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