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Engaged Employer
First Voice Global Services
4.4
based on 27 Reviews
Company Overview
Company Locations
Working at First Voice Global Services
Company Summary
We're an IT & ITES BPO Service provider based in Kolkata.
Overall Rating
4.4/5
based on 27 reviews
19% above
industry average
Highly rated for
Job security, Company culture, Work-life balance
Work Policy
Alternate Saturday off
75% employees reported
Strict timing
64% employees reported
No travel
65% employees reported
Day shift
100% employees reported
View detailed work policy
About First Voice Global Services
Founded in2017 (8 yrs old)
India Employee Count51-200
Global Employee Count51-200
India HeadquartersKolkata, West Bengal, India
Office Locations
Websitefirstvoiceit.com
Primary Industry
Other Industries
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We're an IT & ITES BPO Service provider based in Kolkata. The management has 15 years plus experience in BPO industry running campaigns for Telecom, Energy, Broadband, Service Plans in UK, AUS & US. First Voice have batches of ex-employee who are now part of big guns like TCS, Capegemini, Infosys & alike. Their testimonies are the proof of our working environment and growth in careers.
Mission: Our mission is to provide exceptional business process outsourcing (BPO) services to our clients with a commitment to excellence, integrity, and innovation. We strive to be a trusted partner to our clients, offering a range of customized solutions that enable them to optimize their operations, reduce costs, and improve their bottom line.
Our goal is to exceed our clients' expectations by delivering timely, accurate, and cost-effective BPO services that enable them to focus on their core business objectives. We leverage the latest technologies and best practices to ensure that our services are efficient, secure, and reliable, while maintaining the highest standards of quality and compliance.
Our mission is to also provide an engaging and supportive work environment for our staff, enabling them to develop their skills, achieve their professional goals, and take pride in their work. We believe that by investing in our staff, we can deliver exceptional business process outsourcing (BPO) services that exceed our clients' expectations.
We are committed to fostering a culture of excellence, innovation, and collaboration, where our staff feel valued, supported, and inspired to reach their full potential. We offer ongoing training and development opportunities, as well as a range of benefits and incentives to reward our staff for their hard work and dedication.
Vision: Our vision is to be recognized as the premier business process outsourcing (BPO) provider in the industry, known for our commitment to excellence, innovation, and customer service. We strive to be a trusted partner to our clients, delivering tailored solutions that enable them to optimize their operations and achieve their business objectives.
We aim to be at the forefront of the industry, leveraging the latest technologies and best practices to deliver superior BPO services that are secure, efficient, and reliable. Our goal is to continuously evolve our services and offerings to meet the changing needs of our clients and the marketplace, staying ahead of the curve and driving innovation in the industry.
First Voice Global Services Ratings
based on 27 reviews
Overall Rating
4.4/5
How AmbitionBox ratings work?
5
16
4
8
3
0
2
0
1
3
Category Ratings
4.6
Job security
4.4
Company culture
4.1
Work-life balance
4.1
Skill development
4.1
Work satisfaction
4.0
Salary
3.7
Promotions
First Voice Global Services is rated 4.4 out of 5 stars on AmbitionBox, based on 27 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
First Voice Global Services Reviews
Top mentions in First Voice Global Services Reviews
Compare First Voice Global Services with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 4.4/5 based on 27 reviews | 3.7/5 based on 37.7k reviews | 3.7/5 based on 86.6k reviews | 3.7/5 based on 51.4k reviews |
Highly Rated for | Job security Company culture Skill development | Job security | Job security Work-life balance | Job security |
Critically Rated for | No critically rated category | Salary Promotions | Promotions Salary | Promotions Salary |
Primary Work Policy | - | Hybrid 84% employees reported | Work from office 80% employees reported | Hybrid 61% employees reported |
Rating by Women Employees | 4.6 Excellent rated by 8 women | 3.8 Good rated by 11.2k women | 3.8 Good rated by 25k women | 3.8 Good rated by 14.7k women |
Rating by Men Employees | 4.2 Good rated by 19 men | 3.6 Good rated by 23.9k men | 3.7 Good rated by 56.4k men | 3.7 Good rated by 34.3k men |
Job security | 4.6 Excellent | 4.1 Good | 4.5 Good | 3.8 Good |
View more
First Voice Global Services Salaries
First Voice Global Services salaries have received with an average score of 4.0 out of 5 by 27 employees.
Customer Care Executive
(11 salaries)
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₹1.4 L/yr - ₹2.2 L/yr
Team Lead
(5 salaries)
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₹2.4 L/yr - ₹3 L/yr
Senior Customer Service Executive
(5 salaries)
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₹1.8 L/yr - ₹2.3 L/yr
Customer Sales Executive
(4 salaries)
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₹1.4 L/yr - ₹2.1 L/yr
Store Manager
(1 salaries)
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₹18 L/yr - ₹23 L/yr
CCE
(1 salaries)
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₹1.5 L/yr - ₹1.9 L/yr
Customer Service Executive
(1 salaries)
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₹1.4 L/yr - ₹1.7 L/yr
Customer Care Representative
(1 salaries)
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₹1.4 L/yr - ₹1.7 L/yr
BPO Executive
(1 salaries)
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₹1.3 L/yr - ₹1.7 L/yr
International Voice Process Executive
(1 salaries)
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₹1.6 L/yr - ₹2.1 L/yr
First Voice Global Services Offices
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First Voice Global Services FAQs
When was First Voice Global Services founded?
First Voice Global Services was founded in 2017. The company has been operating for 8 years primarily in the BPO sector.
Where is the First Voice Global Services headquarters located?
First Voice Global Services is headquartered in Kolkata, West Bengal and has an office in Kolkata
How many employees does First Voice Global Services have in India?
First Voice Global Services currently has approximately 80+ employees in India.
Does First Voice Global Services have good work-life balance?
First Voice Global Services has a work-life balance rating of 4.1 out of 5 based on 20+ employee reviews on AmbitionBox. 89% employees rated First Voice Global Services 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read First Voice Global Services reviews for more details
Is First Voice Global Services good for career growth?
Career growth at First Voice Global Services is rated fairly well, with a promotions and appraisal rating of 3.7. 89% employees rated First Voice Global Services 4 or above, while 11% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading First Voice Global Services reviews for more detailed insights.
What are the pros of working in First Voice Global Services?
Working at First Voice Global Services offers several advantages that make it an appealing place for employees. The company is highly rated for job security, company culture and skill development, based on 20+ employee reviews on AmbitionBox.
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