Add office photos
Engaged Employer
First Voice Global Services
4.4
based on 32 Reviews
Company Overview
Company Locations
Working at First Voice Global Services
Company Summary
We're an IT & ITES BPO Service provider based in Kolkata.
Overall Rating
4.4/5
based on 32 reviews

19% above
industry average

Highly rated for
Job security, Company culture, Skill development
Work Policy

Alternate Saturday off
78% employees reported

Strict timing
68% employees reported

No travel
74% employees reported

Day shift
100% employees reported
View detailed work policy
About First Voice Global Services
Founded in2017 (8 yrs old)
India Employee Count51-200
Global Employee Count51-200
India HeadquartersKolkata, West Bengal, India
Office Locations
Websitefirstvoiceit.com
Primary Industry
Other Industries
--
We're an IT & ITES BPO Service provider based in Kolkata. The management has 15 years plus experience in BPO industry running campaigns for Telecom, Energy, Broadband, Service Plans in UK, AUS & US. First Voice have batches of ex-employee who are now part of big guns like TCS, Capegemini, Infosys & alike. Their testimonies are the proof of our working environment and growth in careers.
Mission: Our mission is to provide exceptional business process outsourcing (BPO) services to our clients with a commitment to excellence, integrity, and innovation. We strive to be a trusted partner to our clients, offering a range of customized solutions that enable them to optimize their operations, reduce costs, and improve their bottom line.
Our goal is to exceed our clients' expectations by delivering timely, accurate, and cost-effective BPO services that enable them to focus on their core business objectives. We leverage the latest technologies and best practices to ensure that our services are efficient, secure, and reliable, while maintaining the highest standards of quality and compliance.
Our mission is to also provide an engaging and supportive work environment for our staff, enabling them to develop their skills, achieve their professional goals, and take pride in their work. We believe that by investing in our staff, we can deliver exceptional business process outsourcing (BPO) services that exceed our clients' expectations.
We are committed to fostering a culture of excellence, innovation, and collaboration, where our staff feel valued, supported, and inspired to reach their full potential. We offer ongoing training and development opportunities, as well as a range of benefits and incentives to reward our staff for their hard work and dedication.
Vision: Our vision is to be recognized as the premier business process outsourcing (BPO) provider in the industry, known for our commitment to excellence, innovation, and customer service. We strive to be a trusted partner to our clients, delivering tailored solutions that enable them to optimize their operations and achieve their business objectives.
We aim to be at the forefront of the industry, leveraging the latest technologies and best practices to deliver superior BPO services that are secure, efficient, and reliable. Our goal is to continuously evolve our services and offerings to meet the changing needs of our clients and the marketplace, staying ahead of the curve and driving innovation in the industry.
First Voice Global Services Ratings
based on 32 reviews
Overall Rating
4.4/5
How AmbitionBox ratings work?
5
19
4
10
3
0
2
0
1
3
Category Ratings
4.6
Job security
4.5
Company culture
4.2
Skill development
4.2
Work satisfaction
4.1
Work-life balance
3.9
Salary
3.5
Promotions
First Voice Global Services is rated 4.4 out of 5 stars on AmbitionBox, based on 32 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
First Voice Global Services Reviews
Top mentions in First Voice Global Services Reviews
Compare First Voice Global Services with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 4.4/5 based on 32 reviews | 3.6/5 based on 405 reviews | 3.1/5 based on 562 reviews | 4.1/5 based on 541 reviews |
Highly Rated for | Job security Company culture Skill development | No highly rated category | No highly rated category | Skill development Salary Job security |
Critically Rated for | No critically rated category | Salary Work-life balance Promotions | Salary Promotions Work satisfaction | No critically rated category |
Primary Work Policy | - | - | Work from office 63% employees reported | Permanent work from home 66% employees reported |
Rating by Women Employees | 4.7 Excellent rated by 9 women | 3.4 Average rated by 95 women | 3.1 Average rated by 170 women | 4.0 Good rated by 196 women |
Rating by Men Employees | 4.3 Good rated by 23 men | 3.5 Good rated by 254 men | 3.0 Average rated by 350 men | 4.2 Good rated by 295 men |
Job security | 4.6 Excellent | 3.4 Average | 2.9 Poor | 4.2 Good |
View more
First Voice Global Services Salaries
First Voice Global Services salaries have received with an average score of 3.9 out of 5 by 32 employees.
Customer Care Executive
(11 salaries)
Unlock
₹1.4 L/yr - ₹2.2 L/yr
Team Lead
(5 salaries)
Unlock
₹2.4 L/yr - ₹3 L/yr
Customer Sales Executive
(5 salaries)
Unlock
₹1.4 L/yr - ₹2.1 L/yr
Senior Customer Service Executive
(5 salaries)
Unlock
₹1.8 L/yr - ₹2.3 L/yr
Store Manager
(1 salaries)
Unlock
₹18 L/yr - ₹23 L/yr
CCE
(1 salaries)
Unlock
₹1.5 L/yr - ₹1.9 L/yr
Customer Service Executive
(1 salaries)
Unlock
₹1.4 L/yr - ₹1.7 L/yr
Customer Care Representative
(1 salaries)
Unlock
₹1.4 L/yr - ₹1.7 L/yr
BPO Executive
(1 salaries)
Unlock
₹1.3 L/yr - ₹1.7 L/yr
Bpo Sales Executive
(1 salaries)
Unlock
₹0.2 L/yr - ₹0.2 L/yr
First Voice Global Services Offices
Compare First Voice Global Services with

Greet Technologies
2.9

Cogenthub
2.8

Mas Callnet
3.0

Om Innovation Call Services
3.7

Selectsys
3.6

Frontizo Business Services
3.2

Dr ITM
3.6

Teleminds Infotech
2.4

Back Office
4.2

Ascendum Solutions
3.4

Allset Business Solutions
3.8

Essencea Infoserv
2.6

Trayee Business Solutions
3.4

Gamma Process Hub
3.7

Kserve Bpo
3.7

Nijji Healthcare
4.2

TSR Darashaw
3.4

Bristol Healthcare Services
2.8

OPK e Services
3.2

We Win
3.2
Contribute & help others!
You can choose to be anonymous
Companies Similar to First Voice Global Services

HRH Next Services
BPO/KPO, Recruitment, BPO
3.1
• 562 reviews

Data Entry
BPO
4.1
• 541 reviews

Magus Customer Dialog
BPO/KPO, BPO, IT Services & Consulting
3.6
• 405 reviews

Greet Technologies
BPO/KPO, BPO
2.9
• 353 reviews

Cogenthub
BPO
2.8
• 279 reviews

Mas Callnet
BPO/KPO, BPO
3.0
• 226 reviews

Om Innovation Call Services
BPO/KPO, BPO
3.6
• 197 reviews

Selectsys
Consulting, BPO, Software Product
3.6
• 173 reviews

3.2
• 174 reviews

Dr ITM
BPO
3.6
• 159 reviews

2.4
• 156 reviews

Back Office
BPO
4.2
• 148 reviews
First Voice Global Services FAQs
When was First Voice Global Services founded?
First Voice Global Services was founded in 2017. The company has been operating for 8 years primarily in the BPO sector.
Where is the First Voice Global Services headquarters located?
First Voice Global Services is headquartered in Kolkata, West Bengal and has an office in Kolkata
How many employees does First Voice Global Services have in India?
First Voice Global Services currently has approximately 80+ employees in India.
Does First Voice Global Services have good work-life balance?
First Voice Global Services has a work-life balance rating of 4.1 out of 5 based on 30+ employee reviews on AmbitionBox. 91% employees rated First Voice Global Services 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read First Voice Global Services reviews for more details
Is First Voice Global Services good for career growth?
Career growth at First Voice Global Services is rated fairly well, with a promotions and appraisal rating of 3.5. 91% employees rated First Voice Global Services 4 or above, while 9% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading First Voice Global Services reviews for more detailed insights.
What are the pros of working in First Voice Global Services?
Working at First Voice Global Services offers several advantages that make it an appealing place for employees. The company is highly rated for job security, company culture and skill development, based on 30+ employee reviews on AmbitionBox.
Stay ahead in your career. Get AmbitionBox app
Helping over 1 Crore job seekers every month in choosing their right fit company
75 Lakh+
Reviews
5 Lakh+
Interviews
4 Crore+
Salaries
1 Cr+
Users/Month
Contribute to help millions
Get AmbitionBox app